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Crowne Plaza Albuquerque by IHG

3.5 star property

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Photo gallery for Crowne Plaza Albuquerque by IHG

BBQ/picnic Area
Exterior
Premium bedding, desk, laptop workspace, blackout curtains
3 bars/lounges, pub
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1901 University Blvd NE, Albuquerque, NM, 87102
  • Place, Rio Grande Trail
    ‪19 min walk‬
  • Place, University of New Mexico
    ‪3 min drive‬
  • Place, University of New Mexico Hospital
    ‪4 min drive‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Balcony

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Mountain View

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Mountain View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(61 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room

8.0 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(55 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Crowne Plaza Albuquerque by IHG

Hotel with 3 restaurants, near University of New Mexico
This smoke-free hotel features 3 restaurants, 3 bars/lounges and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site.
Crowne Plaza Albuquerque by IHG offers 261 accommodations with coffee/tea makers and complimentary newspapers. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and fans. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Albuquerque by IHG. During your stay, you'll be within walking distance of Rio Grande Trail. Free WiFi in public areas, free self-parking and 3 restaurants are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at one of the 3 restaurants, or stop for a drink at one of the 3 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from University of New Mexico and a few minutes from University of New Mexico Hospital
  • Pets welcome for a fee
Crowne Plaza Albuquerque by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There are 3 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 150 meeting rooms. Event space at this hotel measures 7793 square feet (724 square metres) and includes a conference centre. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Crowne Plaza Albuquerque by IHG. You'll have access to the outdoor pool at a partner property. Free self parking is available.

This 3.5-star Albuquerque hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily.
Ranchers Club – This restaurant only serves dinner.
StoneStreet – This restaurant serves breakfast, lunch and dinner. Open daily.
Cantina Lounge – This pub serves lunch and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Valet parking on site (USD 5 per night)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 10 to 15 per person
  • 3 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cantina Lounge
  • Ranchers Club
  • StoneStreet

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Refrigerator on request
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 150 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (7,793 square foot of space)

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 per person
  • Valet parking fee: USD 5 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in August and close in October.
  • Pool access available from 10:00 AM to 8:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Albuquerque Crowne Plaza
Crowne Plaza Albuquerque
Crowne Plaza Hotel Albuquerque
Crowne Plaza Albuequerque Hotel Albuquerque
Crowne Plaza Albuquerque Hotel

Crowne Plaza Albuquerque by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 480 out of 1004 reviews
Rating 8 - Good. 239 out of 1004 reviews
Rating 6 - Okay. 138 out of 1004 reviews
Rating 4 - Poor. 95 out of 1004 reviews
Rating 2 - Terrible. 52 out of 1004 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

caralyn, durango

Disliked: Cleanliness, amenities, property conditions & facilities
The staff was fine, everything’s just worn out. The shower is broken. The toilet is broken, it was just not a nice day.
Stayed 2 nights in Nov 2025

10/10 Excellent

Brooklynne

Stayed 2 nights in Nov 2025

10/10 Excellent

Jesus J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for early check in and late check out.
Stayed 2 nights in Nov 2025

6/10 Okay

Raul

Stayed 1 night in Nov 2025

8/10 Good

Jeffrey

Large room
Stayed 1 night in Oct 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Staff was very courteous. Helpful. Hotl was nice. Seemed in need of updating. But we enjoyed our stay.
Stayed 5 nights in Oct 2025

10/10 Excellent

Connie

Stayed 1 night in Nov 2025

10/10 Excellent

Austin-Arlo

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Very good staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Annette

Liked: Staff & service, amenities
Disliked: Cleanliness
The room was not spotless. There was poop or throw up in the toilet. Bathroom was obviously used as toilet paper was unraveled and poop or throw up in the toilet. The bath gel was empty. Front desk reduced our rate. We appreciated that.
Stayed 1 night in Nov 2025

10/10 Excellent

Willis

Stayed 1 night in Oct 2025

6/10 Okay

Sydney

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another review said "it is what you pay for". I would agree it is a good hotel that is clean but if you know Albuquerque, this is not the safest area. However, they do have a security guard that patrols the parking lot at night which made me feel much better.
Stayed 2 nights in Oct 2025

6/10 Okay

Jamie

Disliked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Russell

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Whatever chemicals they use to hide the odor of this well worn hotel are so strong they made the stay very unpleasant. The rooms and hallways smell like a men's restroom at an aging airport. Super strong cleaning perfume smells. So strong, in fact, that even my clothing and my luggage smelled like it when I arrived back home. I have been airing out my luggage on my back porch but two days later the smell is still there. Luckily we were out running around in town most of the time but it really made it hard to sleep at night due to the overpowering fumes, so much so that we had to sleep with the balcony door open. The freeway traffic noise was better than chocking on chemicals.
Stayed 3 nights in Oct 2025

4/10 Poor

Danny

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in lady was rude. There was a huge cockroach in the room. the room was quiet. Parking was hard to find and tight.
Stayed 2 nights in Oct 2025

10/10 Excellent

Juan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to where we needed to be and it's affordable. Close to the interstate so you can hear the traffic but I highly recommend!
Stayed 1 night in Oct 2025

8/10 Good

Ron

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

4/10 Poor

Carlos

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
No bar, breakfast wasn't free, room with musty smell, what appeared to be pubic hair on toilet lid, staff not very friendly. Will not stay in this hotel again.
Stayed 1 night in Oct 2025

4/10 Poor

Charlotte

It was like sleeping next to drag racing strip. The noise was terrible. When we arrived and asked for a luggage cart we we dismissed with they’re all in use. No suggestion of how long it would be. We found one ourselves.
Stayed 1 night in Oct 2025

10/10 Excellent

Casey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Keren

Stayed 1 night in Oct 2025

4/10 Poor

Isabelle

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great job.
Stayed 1 night in Oct 2025

6/10 Okay

Joyce

Travelled with family
Disliked: Property conditions & facilities
Staff was nice. Locked out of room twice. Everyday I was billed a different price, when quoted specific price on line. FREE breakfast was not offered...I had to pay, and only one person greeting, seating and serving. Numerous clusters of homeless in the area. I would not choose to stay there again. Prices did not match the service.
Stayed 3 nights in Oct 2025

8/10 Good

Irene

Liked: Cleanliness, property conditions & facilities
Clean quiet room and nice breakfast options
Stayed 2 nights in Oct 2025

4/10 Poor

Lydia

Stayed 1 night in Sep 2025