2/10 Terrible
Joel
30 Jan 2026
Disliked: Cleanliness, amenities, property conditions & facilities
Kevin at the front desk is extremely rude. I reserved a room for a week to help finalize things for my dying father who is in the final stages of cancer. Unfortunately, my wallet was stolen recently and I had to get a temporary driver's license issued by the New Mexico MVD. The temporary driver's license is official government issued documentation valid for all types of identification. It says right on the temporary driver's license that it is valid with or without the old identification.
Kevin repeatedly rolled his eyes, smirked, giggled, and laughed when I try to plead the case that my old id was stolen and I needed to find some way to secure the room. He blatantly refused to contact any kind of management for approval. He repeatedly insisted that he was under no obligation to take official government issued documentation that clearly states right on the document is official documentation for all types of identification.
It would be one thing if the desk clerk contacted some type of management to ensure he wasn't accepting documentation he shouldn't. But to act like he was the state deciding factor on what qualifies as official documentation and laugh at a paying guest is absolutely absurd.
I would absolutely not recommend staying at this hotel. Even if you are not trying to use a temporary driver's license, I can guarantee you that if you have any issues Kevin will give you a hard time.
Joel
Stayed 1 night in Jun 2025

















