night manager was good. Initial room had hair and pubic hair all over bed. moved to diferent room--pillowcase had blood, other pillowcase had shoe print on it. phone line from room to front office was off-line, includign cell to front office. night manager said she's contact management about it, and get back to us--never heard back. would actually appreciate refund. bad experience in middle of night.
5 star customer service and super cute room. We will definitely be back. Great concept with local food businesses on site. Also great location off 25 and in EDo!
The folks at the front desk were awesome. A problem with the tv was quickly solved by the maintenance gentleman who was professional and knowledgeable.
We will definitely stay here again.
Yasmani did a wonderful job preparing our room for us and I had great interactions with Noah the evening night clerk and morning clerk that made us a lovely latte and matcha. I canât remember her name but she was stellar, very helpful.Very cute merchandise and all of the spaces were clean. I clean for a living. Great location for activities around the town, we experienced the chile drop about 10 minutes away. We canât wait to return.
Super sweet night auditor checked us in and made us cocoa later. Room was clean and we loved the retro touches. Loved the restaurants right next door. Just loved every.