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Hilton Garden Inn Ames

3.0 star property

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Photo gallery for Hilton Garden Inn Ames

Lobby
Exterior
Daily cooked-to-order breakfast for a fee
Terrace/patio
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Gym
  • Laundry

Explore the area

View in a map
1325 Dickinson Ave, Ames, IA, 50014
  • Place, Iowa State University
    ‪2 min drive‬
  • Place, Jack Trice Stadium
    ‪5 min drive‬
  • Place, Stephens Auditorium
    ‪6 min drive‬

Room options

View all photos for One King Bed, Accessible

Bathroom shower

One King Bed, Accessible

8.6 out of 10
Excellent
(4 reviews)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed

  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible

Premium bedding, laptop workspace, blackout curtains, iron/ironing board

Suite, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds, Accessible | Premium bedding, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Peleton)

Room, 1 King Bed (Peleton) | Premium bedding, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed (Peleton)

  • Sleeps 3
  • 1 King Bed

View all photos for Room

Premium bedding, laptop workspace, blackout curtains, iron/ironing board

Room

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Evolution Room

King Evolution Room | Premium bedding, laptop workspace, blackout curtains, iron/ironing board

King Evolution Room

9.2 out of 10
Wonderful
(7 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Queens Evolution Rm

2 Queens Evolution Rm | Premium bedding, laptop workspace, blackout curtains, iron/ironing board

2 Queens Evolution Rm

9.0 out of 10
Wonderful
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hilton Garden Inn Ames

Hotel with free parking, near Iowa State University
This hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Hilton Garden Inn Ames offers 112 accommodations with MP3 docking stations and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Ames hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Ames. During your stay, you'll be within walking distance of Iowa State University. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy American cuisine while dining at Garden Grille & Lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • 6 minutes by car from Reiman Gardens and 6 minutes from Stephens Auditorium
  • Cats and dogs welcome for a fee
Hilton Garden Inn Ames offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and 3 meeting rooms are available. Event space at this hotel measures 2591 square feet (241 square metres) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at Hilton Garden Inn Ames. Self parking is free.

Smoking is allowed in designated areas at this 3-star Ames hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6 AM to 10:00 AM and at the weekend from 7 AM to 10:30 AM.
Garden Grille & Lounge – This restaurant specialises in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6 AM to 10:00 AM on weekdays and 7 AM to 10:30 AM on weekends; USD 8.95 to 12.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grille & Lounge

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 2,591 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8.95 to 12.95 per person
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ames Hilton Garden Inn
Hilton Garden Inn Ames
Hilton Garden Inn Hotel Ames
Hilton Garden Inn Ames Hotel Ames
Hilton Garden Inn Ames Iowa
Hilton Garden Inn Ames Hotel
Hilton Garden Inn Ames Iowa
Hilton Garden Inn Ames Ames
Hilton Garden Inn Ames Hotel
Hilton Garden Inn Ames Hotel Ames

Hilton Garden Inn Ames Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 433 out of 827 reviews
Rating 8 - Good. 240 out of 827 reviews
Rating 6 - Okay. 97 out of 827 reviews
Rating 4 - Poor. 39 out of 827 reviews
Rating 2 - Terrible. 18 out of 827 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Kalah

Great stay had to wait awhile for a room. It was fine other wise.
Stayed 1 night in Jul 2025

10/10 Excellent

Kemari

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to spend the night Staff was extremely helpful and friendly Facility was excellent
Stayed 1 night in Jun 2025

6/10 Okay

Alfredo

Stayed 1 night in Jun 2025

8/10 Good

Tasha

Stayed 6 nights in Jun 2025

10/10 Excellent

Dakota

Stayed 1 night in May 2025

8/10 Good

Meghan

Stayed 2 nights in Jun 2025

4/10 Poor

Katie

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
The place and location is nice. Unfortunately we booked our stay for 3 nights 4 days and the cleaning was disappointing. We kept asking for towels, shower gel etc. Only once they came to grab garbages out the room. I felt I wasn’t taken care of at all!
Stayed 3 nights in May 2025

10/10 Excellent

Jagdishkumar

Stayed 2 nights in Jun 2025

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Janet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We reserved a king bed - overbooked so ended up with 2 queens. Went to check in and computer system was down so had to come back later.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was above the expectations. I was shown breakfast was included prior to booking but still required to pay separately for it. So hotel is a bit pricier than most in the area.
Stayed 1 night in May 2025

10/10 Excellent

Sheila

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Clean property and rooms. Nice lobby. Staff was friendly. Very much appreciated how pet friendly it is.
Stayed 3 nights in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean place to stay. We were there for graduation weekend and everything was great.
Stayed 1 night in May 2025

10/10 Excellent

Jesus, Hoffman Estates

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities and we loved the breakfast
Stayed 2 nights in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was wonderful! Very nice room. Very clean. The pool was very nice too.
Stayed 1 night in Apr 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service
The staff was great and the room was very clean, but the light fixtures were probably the worst I've ever had in a hotel room. Good luck if you want to do some reading there!
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Harvey

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room
Stayed 1 night in Feb 2025

8/10 Good

Tonya

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the gas station and several restaurants
Stayed 2 nights in Mar 2025

2/10 Terrible

Courtney

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No help from associates, digital cards did not work at the pool, gym or any outside doors. Front desk associate upon arrival did not greet guest. Around 11:15 on check out day, we were called and told that we left a laptop and a bag and maybe something else in the room. The called did not see the items, not look at the room prior to making the call. We quickly left our lunch (in another town) and drove to obtain the items that we were very confused about leaving at the hotel. The hotel staff assured us that we had left multiple items in our room and were inquiring if we had actually left. After we left our lunch and turned back around in the opposite direction of final destination, we received a call from the hotel staff that we had not left anything in the room. The cleaning staff did not recognize the packed up pack-in-play (owned by the hotel) or the tray that the coffee sits on, it was confused for a laptop. This delayed our trip over an hour. The disorganization at this hotel was astonishing. We can to swim and they were cleaning the pool. There were not guests there...couldn't they have done this prior to check-in time? It felt very intrusive and unprofessional to have a creepy old man cleaning the pool while my family and 2 daughters were trying to enjoy the hotel we had paid for. I would give 0 stars for the overall experience, given this is a HILTON hotel. I have way higher standards for customer service, hotel cleaning standards and overall appearance.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert, Roland

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here! The beds are so comfortable and it’s roomy, clean, and the staff are excellent.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel by ISU

Very clean and comfortable. Located near ISU so perfect location to visit the university. Staff was friendly and expedient with checkin
Stayed 1 night in Feb 2025

10/10 Excellent

Darren

Travelled with family
Liked: Staff & service, property conditions & facilities
Staff was very welcoming and helpful!
Stayed 1 night in Feb 2025