The room had not been cleaned, and there was no front desk available to address the issue. The sheets were heavily stained and clearly had not been changed, and the bathroom was also not clean.
As other reviews have mentioned, there are no elevators, and the staircase is extremely steep, narrow, and spiral. This wasn’t a dealbreaker for me, but it’s definitely something guests should be aware of.
Communication from the hotel staff was poor throughout my stay. Overall, this was the worst hotel experience I’ve had. The only positive is its convenient location - just a three-minute walk from Amsterdam Central Station.