8/10 Good
Sarah
Travelled with family
4 Dec 2025
The hotel is beautiful and very unique. This is our second time staying here and there really is something quite magical about this place at this time of year. The communal areas and the rooms are all spotlessly clean, we really like that there are complimentary drinks and treats available for you to enjoy. The staff are all friendly and helpful. The only reason why I’ve not given 5 stars is because the beds are quite firm, which I know is personal preference and despite them adding an additional mattress topper, I still didn’t sleep that well. The main stairwell was also out of use for some reason which meant we had to use the very slow and small lift and in parts of the hotel there was a sewage smell like there was a blocked drain or something, we smelled this both in the lounge area and in the bathroom which was quite unpleasant. I would say these are small things that can easily be resolved and compared to all the many wonderful things about this hotel it didn’t stop our enjoyment of the place and we would definitely visit again.
Sarah
Stayed 2 nights in Nov 2025

























