This place is disgusting! Dirty, old, reeks of mold, not cleaned in months, neighborhoodās sketchy, yardās deplorable. NONE of VRBO pics are accurate/current. Worst experience ever! VRBO should visit this place & see itās NOT up to their standards & host is scamming people w/false advertising. Spoke to VRBO an hour, agent understood I DID NOT want to talk to the scammers directly, asked for our pics, but we were disconnected. Called help #, another agent also agreed I shouldnāt have to talk to her but he still connected me w/Karina anyways, THEN SAID BYE & HUNG UP! *Karina was immediately defensive & so rude, literally yelling at me for complaining at all. Totally disrespectful, just mocking me, refusing to hear my concerns, kept repeating she had 99.9% great reviews & I was her only complaint ever. She said sheās "NOT refunding me 1 cent!" When I suggested we meet at the house, she told me sheās in Africa. But continued to claim SHE herself cleans & inspects house after every guest leaves. Yeah right!She reminded me how offended she was for complaining. Is this woman for real? When she FINALLY stopped interrupting & scolding me, I said āOk, Iāll contact VRBO again. THEY will get me fully refunded." The nasty woman SCOFFED at me: āYeah, good luck w/that! * Iāve NEVER had such a terrible experience w/an actual business owner! the foul, obnoxious, lying scammer in Africa. If VRBO doesnāt help us immediately, weāre turning her into BBB, TrustPilot, ScamAdvisor, AND IC3.