2/10 Terrible
Kaz
Travelled with family, Travelled with partner
14 Apr 2025
I didn't know that Hilton does not provide shuttle service. When I called, Hilton guy asked briefl hold of my call. I responded it's ok. But I could not get him back in 7min so I had to take taxy because of cold environment. When I arrived hotel
I met him.and he said that. Call has been terminated. So I complained that I could not hold my phone because of long waiting time instead of brifoment. But I understood his condition. He stayed on front desk alone and received several calls and I had to wait even for check-in. Hilton does not have enough man power. Hotel ad saying warm hospitality and 24 hr service, current status is terrible. And also when I entered room, room was stinky. I opened window fo a while to refresh air in the room
Also room key system and elevators are old not modern. And also the room does not equip bath, only shower. I dissatisfied Hilton. I will choose other mextime
Kaz
Stayed 1 night in Apr 2025