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Cristal Palace Hotel

4.0 star property

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Photo gallery for Cristal Palace Hotel

Front of property – evening/night
Lobby sitting area
Superior Double or Twin Room | Minibar, in-room safe, desk, laptop workspace
Lobby
Free daily continental breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Via Firenze, 37, Andria, BT, 76123
  • Place, Andria Cathedral
    ‪10 min walk‬
  • Place, Borgomurgia House Museum
    ‪10 min walk‬
  • Place, Palazzo Ducale
    ‪10 min walk‬
  • Airport, Bari (BRI-Karol Wojtyla)
    ‪47 min drive‬

Room options

View all photos for Classic Single Room

Classic Single Room | Minibar, in-room safe, desk, laptop workspace

Classic Single Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Classic Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Classic Double or Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Triple Room

Minibar, in-room safe, desk, laptop workspace

Classic Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Classic Quadruple Room

Classic Quadruple Room | Minibar, in-room safe, desk, laptop workspace

Classic Quadruple Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds OR 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Classic Double Room Single Use

  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, Connecting Rooms

Minibar, in-room safe, desk, laptop workspace

Room, Connecting Rooms

  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Single Bed OR 1 Queen Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Business Double Room

Minibar, in-room safe, desk, laptop workspace

Business Double Room

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Business Single Room

Business Single Room | Minibar, in-room safe, desk, laptop workspace

Business Single Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Business Triple Room

Business Triple Room | Minibar, in-room safe, desk, laptop workspace

Business Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Business Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Business Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Superior Double or Twin Room

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Single Room

Superior Single Room | Minibar, in-room safe, desk, laptop workspace

Superior Single Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Superior Double Room Single Use

Superior Double Room Single Use | Minibar, in-room safe, desk, laptop workspace

Superior Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Quadruple Room

Superior Quadruple Room | Minibar, in-room safe, desk, laptop workspace

Superior Quadruple Room

  • Sleeps 4
  • 4 Single Beds OR 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Triple Room

Superior Triple Room | Minibar, in-room safe, desk, laptop workspace

Superior Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

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About this property

Cristal Palace Hotel

A restaurant, a bar/lounge and valet parking are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free train station pick-up are also provided. Additionally, 24-hour room service, conference space and a 24-hour front desk are on-site.
Cristal Palace Hotel offers 40 air-conditioned accommodations with minibars and a safe. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided on a daily basis.

During your stay at Cristal Palace Hotel, you're just a quick walk from Palazzo di Citta. Features include free breakfast, free WiFi in public areas and free train pick-up service.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy Mediterranean cuisine while dining at La Fenice
  • Valet parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • Within a 15-minute walk of Palazzo di Citta and Andria Cathedral
  • Free train station pick-up shuttle service
  • Pets welcome free of charge (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 430 square feet (40 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Cristal Palace Hotel. For a fee, parking is available.

This 4-star Andria hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
La Fenice – This restaurant specialises in Mediterranean cuisine.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Free train station pick-up shuttle
  • Covered valet parking on site (EUR 15 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Onsite parking options include a garage and a carport

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Fenice

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 430 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: EUR 15 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cristal Palace Andria
Cristal Palace Hotel Andria
Cristal Palace Hotel Hotel
Cristal Palace Hotel Andria
Cristal Palace Hotel Hotel Andria

Cristal Palace Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 23 out of 74 reviews
Rating 8 - Good. 33 out of 74 reviews
Rating 6 - Okay. 15 out of 74 reviews
Rating 4 - Poor. 2 out of 74 reviews
Rating 2 - Terrible. 1 out of 74 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious clean no carpets. Only complaint shower water runs out onto floor
Stayed 1 night in Sep 2025
Verified

8/10 Good

bianca

Liked: Cleanliness, staff & service, amenities
The cleanliness was on point and the cleaning lady was really nice. Reception was alright, but I had to wait 2 days for someone to come and fix the shower cable, after I had told them 3 times. Even after the shower cable was ‘fixed’ though, there was still water coming out of the shower plate, which developed a small flooding each time I would shower. That, I had told them too. They did offer another room, but I was staying just for 3 nights, so I declined. Okay, in the overall.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

hernan

Liked: Cleanliness, staff & service, amenities
Tutto
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien place. Dommage Ûil soit mal insonorisé
Stayed 1 night in Aug 2025
Verified

8/10 Good

Luigi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima struttura, colazione buona e abbondante.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Ivano

Esperienza meravigliosa. Hotel pulitissimo, colazione super abbondante e fresca, personale gentilissimo e attento ad ogni esigenza. Siamo rimasti piacevolmente stupiti dall’accoglienza e abbiamo trascorso un bellissimo soggiorno. Struttura consigliatissima.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Saverio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faticosa solo la questione del parcheggio che non è disponibile in Hotel e viene pagato come extra con la macchina consegnata a loro. Per il resto tutto bene, molto cordiale il personale della colazione che è ricca e varia
Stayed 1 night in Jul 2024
Verified

8/10 Good

Dario

Liked: Cleanliness, property conditions & facilities
Ci sono stato una notte durante un viaggio di lavoro. Hotel abbastanza bello, tranquillo ad un prezzo onesto. Comodo il servizio di parcheggio nel loro garage, anche se, purtroppo, a pagamento.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

ROBERTA

Liked: Cleanliness, staff & service, property conditions & facilities
Mi sono trovata benissimo. Personale gentile, elegante e molto professionale. Colazione buona, anche se mancherebbe qualcosa di tipico locale. Ma succhi e cappuccino eccellenti. Stanza pulita e silenzio di notte. Tornerò.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Massimo

Liked: Cleanliness, staff & service, property conditions & facilities
Struttura moderna e ben tenuta, staff cortese e disponibile. Stanza molto pulita e confortevole bagno spazioso e letto molto comodo. Colazione dolce e salata con presenza di prodotti tipici locali. Bella posizione centrale ma riservata, servizio di parcheggio in loco con servizio di car valet. Consigliato.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Lucio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situato al centro, molto pulito, personale cortese. Tutto perfetto
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

FRANCESCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto perfetto
Stayed 1 night in Mar 2023
Verified

4/10 Poor

Julio Vitorio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Da non tornare mai più

Bruttissima, personale antipatici.
Stayed 1 night in Nov 2021
Verified

6/10 Okay

Giulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Aug 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Non 4 stelle ma ottimo personale

Ci sono 4 stelle e 4 stelle. Si tratta di un albergo a Andria che non è proprio il massimo della modernità. Le stanze sono essenziali e l’arredo è un po’ vecchio. Sicuramente la situazione COVID non ha aiutato e dunque c’era un servizio essenziale sia a cena che a colazione. La nota davvero positiva è il personale, molto gentile e premuroso.
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Cinzia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima accoglienza personale gentile e competente. Camera comoda e confortevole. Hotel pulito e elegante
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo

Hotel è in un'ottima posizione. La struttura è confortevole e pulita. Personale gentilissimo e disponibile.
Stayed 1 night in Jul 2020
Verified

8/10 Good

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buona sistemazione in centro Andria

Bella struttura, centrale, con parcheggio a pagamento, dieci euro,
Stayed 1 night in Jan 2020
Verified

8/10 Good

alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
positiva,reception efficiente,colazione da migliorare
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We were in this area for a wedding and thought the pictures of Cristal Palace looked nice. We were very disappointed. The city is bleak, and the halls and rooms of the hotel are dark and sterile without any comfort or decoration. It reminded me of a hospital. They put a lot of work into making the photos online look much nicer than the actual hotel. I did not want to stay here at all, so we ended up paying for the hotel for two nights (the front desk did not offer any refund even though we left just ten minutes after arriving) and booking a lovely beachside hotel in Margherita di Savoia 25 minutes away. If you’re reading this, you should do the same!
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pulizia, disponibilità, peccato per l'aspiratore..

Abbiamo soggiornato per una notte in questo hotel nel centro di Andria in seguito ad un matrimonio. Grande punto a favore la reception 24/24 h che ci ha consentito di fare il check-in verso mezzanotte senza alcun problema. Sia il receptionist che il proprietario hanno mostrato grande disponibilità anche nell'accoglienza di una persona extra riadeguando la distribuzione nelle stanze. Hotel situato in prossimità del corso cittadino e quindi dei locali e della movida andriese. Nonostante l'aspetto anni 80, l'albergo si presenta bene e soprattutto con una pulizia impeccabile sia della stanza che della biancheria. Sono forniti accessori da bagno quali spazzolini, rasoio, saponette, shampoo e cuffia doccia. Stanze trovate con l'aria condizionata già in funzuone e comunque regolabile indipendentemente. Unico neo l'aspiratore non funzionante nel bagno cieco. Colazione continentale e periodicamente rimpinguata di cornetti. Check-out rapido. C'è la possibilità di parcheggiare all'interno al.costo di 10€, non ho però usufruito del servizio avendo parcheggiato all'esterno.
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Wir waren auf der Durchreise und nur eine Nacht im Cristal Palace Hotel. Das Zimmer war ruhig und das Personal aufmerksam. Valet Parking einwandfrei. Gute Basis um das Castel del Monte oder Trani zu besichtigen.
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
We were just here for a night, arriving late from the airport and leaving early to go to Naples the next day. Very friendly and helpful staff. Old interior in the room and not a huge breakfast selection, but it had what we needed.
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities
4 stelle nella norma, centrale e discreto nei comfort e nei servizi.
Stayed 1 night in May 2019
Verified

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Albergo che si presenta molto molto bene, personale cordiale e gentile e posizione ottima ci mancherebbe, il problema sono le camere e soprattutto il bagno, ci vorrebbe veramente poco per renderlo veramente bellissimo e si nota che non si fa quel salto di qualità che da un 4* ci si aspetta! Piatto doccia rovinato e rotto, idem per le crepe nel bidet e vicino il lavandino, bango minuscolo e camera fin troppo ampia... e poi le porte ancora con la chiave...mmmmmmmm
Stayed 2 nights in Apr 2019