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Crowne Plaza Annapolis by IHG

3.5 star property

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Photo gallery for Crowne Plaza Annapolis by IHG

Indoor pool
Exterior
Property amenity
Exterior
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
173 Jennifer Rd, Annapolis, MD, 21401
  • Place, Westfield Annapolis Mall
    ‪2 min walk‬
  • Place, Annapolis Mall Shopping Center
    ‪2 min walk‬
  • Place, Annapolis Harbor Center Shopping Center
    ‪3 min drive‬
  • Airport, Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)
    ‪30 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room

9.0 out of 10
Wonderful
(9 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(75 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(127 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 99 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Junior Suite, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (Allergen Treated)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Premium Room, 1 King Bed (Allergen Treated)

8.8 out of 10
Excellent
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility)

7.6 out of 10
Good
(9 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Double Beds (Allergen Treated)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Premium Room, 2 Double Beds (Allergen Treated)

7.2 out of 10
Good
(10 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Crowne Plaza Annapolis by IHG

An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and conference space.
Crowne Plaza Annapolis by IHG offers 197 accommodations with a safe and complimentary bottles of water. Beds feature down duvets. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Annapolis by IHG. During your stay, you're just a quick walk from Westfield Annapolis Mall. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Westfield Annapolis Mall and 14 minutes on foot from Anne Arundel Medical Center
Crowne Plaza Annapolis by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 10 meeting rooms. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. A terrace, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Crowne Plaza Annapolis by IHG. Free self parking is available.

This 3.5-star Annapolis hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6 AM to 11 AM.
Annapolis Bar & Grill – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Annapolis Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 11 AM for a fee: USD 8 to 20 for adults and USD 8 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Annapolis Bar
  • Annapolis Bar & Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 10 meeting rooms
  • 10,000 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in fee: USD 50

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: USD 50.00

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Hot tub
The following facilities are closed on Monday and Tuesday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 for adults and USD 8 to 20 for children
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Annapolis Sheraton

Annapolis Sheraton Hotel

Sheraton Annapolis

Sheraton Annapolis Hotel

Sheraton Hotel Annapolis

Crowne Plaza Annapolis Hotel

Crowne Plaza Annapolis

Crowne Plaza Annapolis by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 598 out of 1000 reviews
Rating 8 - Good. 235 out of 1000 reviews
Rating 6 - Okay. 93 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Daija

Stayed 1 night in Feb 2026

4/10 Poor

Vinnie

Travelled with family
Disliked: Cleanliness, amenities
We paid for a king size but it was a queen The bed was extra hard They put us in a room facing the highway while the hotel was not even full The water coming out of the faucet was orange We ordered two NY strips which costed us 90 dollars and it was frozen and tasteless . The side was simply horrible, just a couple of potatoes and chewy vegetables So disappointing !!! Won't come back
Stayed 2 nights in Feb 2026

10/10 Excellent

Carlos

Stayed 2 nights in Feb 2026

4/10 Poor

Alexis

Liked: Cleanliness, staff & service, amenities
First, we were put in a different room type than we ordered. The room faced an 8-lane highway about 100 yards away, which wasn't expected but we actually didn't mind. Then, the first time we walked to the room we smelled someone smoking or vaping marijuana. Not a big deal but surprising. From 8pm on, kids were running up and down and talking loudly. I left at 9:30 to get something from downstairs, and when I came out, a young kid stepped out of a room, screamed loudly, then stepped back inside. Then someone opened the room next to the kid, stepped out in panties and a t-shirt, and opened the door to yell at the kid. Later someone was vaping strawberry smelling stuff around that area. Also the breakfast was mid and they didn't stock it fully until a half hour after they said it opened. Staff was really kind though. I did complain and they seemed aware of the problem already. Things were quieter after that but loud again the next morning.
Stayed 1 night in Feb 2026

10/10 Excellent

Lena

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice and the staff. No complaints. We told the front desk staff at check out that the heat did not come on and she apologized and offered us breakfast but we didn’t take it. Still it was really great there. I will go there again. Also everything was convenient. Walking distance for the mall and restaurants.
Stayed 2 nights in Feb 2026

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was courteous and room was clean
Stayed 2 nights in Feb 2026

4/10 Poor

Diana

Disliked: Staff & service
Unfortunately this was not the best even though I rarely give bad reviews. The hotel needs updating, the service at the restaurant/bar was slow and our room smelled like a mix of paint and smoke. The bedding looked like it was thrown on and wrinkled. The ceiling in the bathroom was peeling.
Stayed 1 night in Feb 2026

8/10 Good

Arthur

Liked: Cleanliness, staff & service, amenities
Very clean, good staff
Stayed 2 nights in Feb 2026

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, staff was really courteous, we will be back! Delicious breakfast
Stayed 2 nights in Feb 2026

8/10 Good

stephen

Stayed 1 night in Feb 2026

6/10 Okay

Taaj

Stayed 4 nights in Feb 2026

10/10 Excellent

Stacy C

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Room was great, staff were very friendly and helpful.
Stayed 1 night in Feb 2026

6/10 Okay

De Wayne

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Cleanliness of the room was great. Staff was courteous. There was a problem with the heat in the room though. And for the price, i feel the tickets for breakfast was a bit tacky. Or maybe that's just something new for this chain
Stayed 1 night in Feb 2026

10/10 Excellent

Charles

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great room, and in the cold weather, the indoor pool was a great hit for my daughter. I'm sorry the hot tub was not working, but my family had a great stay just the same!
Stayed 1 night in Feb 2026

10/10 Excellent

Claudia

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room. Friendly staff. Good food.
Stayed 1 night in Feb 2026

6/10 Okay

Tara

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The stay was just okay. The hot tub wasn’t working which was a let down. Also, although we paid for breakfast at the restaurant they weren’t serving made to order food. If I had known I wouldn’t have purchased it. I mentioned it to the front desk person and they were unaware. Disappointing. I wouldn’t stay there again.
Stayed 1 night in Feb 2026

10/10 Excellent

Sallie

Liked: Cleanliness
Wonderful stay! Automatic checkout 2pm. Thank you!!
Stayed 1 night in Feb 2026

6/10 Okay

Barham

Liked: Cleanliness, property conditions & facilities
The room was clean and the Hotel generally nicely appointed. However, I had to move a very large sideboard to plug the refrigerator in in my room. Also, the breakfast was a charge of nine dollars for one that was of the same or lesser quality than free breakfast at most hotels. There is only one ice machine for the entire hotel located on the first floor. The ice water in the lobby area was often emptied when I tried to get a drink of water.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Friendly staff. The room was quiet except toilet started running at 4 am I turned off the water and informed the staff. Nice fireplace in dining area where i could read. Would stay here again.
Stayed 1 night in Feb 2026

10/10 Excellent

Phyllis

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was wonderful, the venue wonderful and pillows wonderful! We were there for a bluegrass festival and it was WONDERFUL!
Stayed 2 nights in Jan 2026

10/10 Excellent

Jose Arturo, Bowie

Stayed 1 night in Jan 2026

6/10 Okay

Margaret, Easton

Disliked: Property conditions & facilities
For price you get what you paid for - very worn and old not what you’d expect for crown plaza
Stayed 2 nights in Jan 2026

2/10 Terrible

Penka

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was nor with good attitude, the room was cold and verry dusty. I don't recommend this hotel.
Stayed 2 nights in Jan 2026

10/10 Excellent

Gavin

Stayed 1 night in Jan 2026

10/10 Excellent

Jason

Stayed 2 nights in Jan 2026