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Hotel Cacique Real

3.0 star property
VIP Access

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Photo gallery for Hotel Cacique Real

Quadruple Room, 2 Double Beds | Individually decorated, individually furnished, desk, blackout curtains
Property video
Reception
Daily full breakfast (USD 10 per person)
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View in a map
Calle del Espíritu Santo #42, Antigua Guatemala
  • Place, Antigua Market
    ‪3 min walk‬
  • Place, Central Park
    ‪8 min walk‬
  • Place, Antigua Guatemala Cathedral
    ‪10 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪39 min drive‬
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Individually decorated, individually furnished, desk, blackout curtains

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room, 2 Queen Beds

Quadruple Room, 2 Queen Beds | Individually decorated, individually furnished, desk, blackout curtains

Quadruple Room, 2 Queen Beds

8.4 out of 10
Very good
(8 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Individually decorated, individually furnished, desk, blackout curtains

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, 2 Double Beds

Quadruple Room, 2 Double Beds | Individually decorated, individually furnished, desk, blackout curtains

Quadruple Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Cacique Real

Colonial hotel with rooftop terrace and spa services
A rooftop terrace, spa services and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include dry cleaning, laundry facilities and tour/ticket assistance.
Hotel Cacique Real offers 18 accommodations, which are accessible via exterior corridors and feature free toiletries and portable fans. Each accommodation is individually furnished and decorated. 32-inch Smart televisions come with cable channels and Netflix. Bathrooms include a shower.

This Antigua Guatemala hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and Swedish massages.
Our customers tell us that they can't get enough of the helpful staff at Hotel Cacique Real. During your stay, you're just a quick walk from Cementerio General. Enjoy features like free WiFi in public areas, plus a rooftop terrace and breakfast (surcharge).
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Central Park and Antigua Guatemala Cathedral
  • Airport shuttle service available for a fee
As a guest of Hotel Cacique Real, you'll find a rooftop terrace, spa services, and tour/ticket assistance. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Hotel Cacique Real also features a garden, a picnic area, and concierge services. A complete renovation of Hotel Cacique Real was completed in January 2023.

This 3-star Antigua Guatemala hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1,931 metres
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 10 for children

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lever door handles
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Colonial architecture
  • Locally-owned and organised tours and activities
  • Renovated entire property - January 2023
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • Netflix
  • Streaming services

More

  • Access via exterior corridors
  • Desk
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Cacique Real

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 5 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 10 for adults and from USD 10 for children
  • Airport shuttle fee: USD 50 per person (one-way)
  • Airport shuttle fee per child: USD 50 (one-way), (from 2 to 12 years old)
  • Rollaway bed fee: USD 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Hotel Cacique Real offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6:00 AM - 10:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 7395695-3

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Cacique Real Hotel
Hotel Cacique Real La Merced
Hotel Cacique Real Antigua Guatemala
Hotel Cacique Real Hotel Antigua Guatemala

Hotel Cacique Real Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 101 out of 158 reviews
Rating 8 - Good. 34 out of 158 reviews
Rating 6 - Okay. 13 out of 158 reviews
Rating 4 - Poor. 6 out of 158 reviews
Rating 2 - Terrible. 4 out of 158 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

LUIS C

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Aura

Stayed 1 night in May 2025

10/10 Excellent

Cyrus

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved staying here. The rooms were great, the location and the area was really nice and the staff was really friendly and helpful. I’d definitely stay here again!
Stayed 1 night in May 2025

8/10 Good

Donecia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice and in a good location if you want peace and quiet. The staff were very nice and hospitable. There were a few adjustments needed on the first night but nonetheless it was still a good stay overall. Would def recommend this property if you prefer to be away from the center at night to have peace.
Stayed 3 nights in Apr 2025

6/10 Okay

Oscar, Harbor City

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel was fine for the purpose of our trip, but the air conditioner was not working and they said it was under repair, no one came to check it for 4 days. I think the staff of this hotel saves our experience, they are good people who just follow the rules of their bosses but the hotel management has to solve things and problems at their level that affect their customers. They offer a good breakfast.
Stayed 3 nights in Apr 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gabriel, you overnight front desk agent wen above and beyond for us throughout our stay. Property is beautiful, a little far from the main attractions.
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 4 nights in Apr 2025

10/10 Excellent

Natacha, Sunrise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s a special kind of magic in this place—it feels like a well-kept secret you almost want to keep to yourself. I would wholeheartedly recommend this hotel to couples looking for a romantic escape, solo travelers seeking peace, or anyone who appreciates a place with soul and charm.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rudy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2025

4/10 Poor

Abril

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I stayed at this hotel recently, and unfortunately, I was really disappointed with my experience. While I was getting ready in my room, the front desk guy opened my door without confirming if I was inside—super unsettling. The next morning, I was sleeping and they opened my door AGAIN! This has never happened to me before, and I travel often, so I was pretty shocked. I asked to speak with the manager, but no one assisted me with that. On top of that, the noise was unbearable—dogs barking non-stop, construction work (chapiando), and people passing by constantly. If you’re trying to sleep in or relax, this is not the place for you. The dog started barking at 6 am every day, making it impossible to get a peaceful rest. Sadly, I won’t be returning
Stayed 3 nights in Mar 2025

8/10 Good

Patricia, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

George

Disliked: Cleanliness, property conditions & facilities
No AC, asked for Fan not available. Opened window was very noisy. place needs some TLC.
Stayed 2 nights in Mar 2025

8/10 Good

Shelly, Red Deer County

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay
Stayed 3 nights in Mar 2025

10/10 Excellent

Gildardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradable y relajante estancia

El lugar es muy agradable y el jardín es hermoso, ideal para una estancia relajada. Está un poco alejada del centro (15 minutos caminando) lo cual proporciona tranquilidad. El desayuno sencillo pero delicioso. Muy recomendable lugar para pasar unas noches en La Antigua
Stayed 1 night in Mar 2025

8/10 Good

Ana

Stayed 1 night in Feb 2025

10/10 Excellent

dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!! Clean and close to many good restaurants and other attractions.
Stayed 2 nights in Feb 2025

6/10 Okay

ANA, Cranston

Liked: Staff & service
.
Stayed 1 night in Feb 2025

4/10 Poor

ELVIA

Rooms was spacious,clean..I don't like room hadn't AC,I Sweating during the night,before the check out,they had to check the room before let you go..feels very uncountable,made me feel like I was stilling something..Didn't like that at all.. I'll not coming back..
Stayed 1 night in Feb 2025

10/10 Excellent

Lydia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Abbe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor and architecture is beautiful.
Stayed 2 nights in Jan 2025

4/10 Poor

Katty

Travelled with partner
Disliked: Cleanliness
Terrible experience due to constant noise. The walls were paper-thin, and I could hear everything from neighboring rooms and the hallway all night long. There was also loud traffic noise that made it impossible to get any rest. If you’re looking for a peaceful stay, avoid this hotel. Definitely not worth the price.
Stayed 2 nights in Jan 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2025

10/10 Excellent

Tommi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service. They went out of there way to help and provided good recommendations for dining, etc

10/10 Excellent

Dennis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the staff was friendly.
Stayed 1 night in Dec 2024