The young lady who met us was very nice and helpful. Overall we enjoyed our stay in the duplex but we did feel that it would have benefitted from one or two upgrades, which would not cost a lot of money. Firstly, the towels were not good quality at all, in fact they were almost threadbare and no use whatsoever for getting dried with. We also thought that for a two week stay there could have been a change of bedding, if this costs a little more then I am sure people would be happy to pay a little more. In general everything was clean and tidy, having said that, we would be happy to stay again but with these minor upgrades.