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MGM Hôtels & Résidences – Résidence Alhéna

5.0 star property

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Appartement 4 Pièces 6 personnes Prestige | Living area | 80-cm TV with cable channels
Appartement 4 Pièces 6 personnes Prestige | Premium bedding, in-room safe, soundproofing, iron/ironing board
Indoor spa tub
Daily continental breakfast for a fee
Hair dryer, bathrobes, slippers, towels

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Laundry room

Explore the area

View in a map
flaine, Araches-la-Frasse, Haute-Savoie, 74300
  • Place, Flaine Ski Resort
    ‪1 min walk‬
  • Place, Télébenne
    ‪5 min walk‬
  • Place, Forum Ski Lift
    ‪6 min walk‬

Room options

View all photos for Appartement 2 Pièces 4 personnes

Appartement 2 Pièces 4 personnes | Premium bedding, in-room safe, soundproofing, iron/ironing board

Appartement 2 Pièces 4 personnes

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Appartement 3 Pièces 6 personnes Confort

Premium bedding, in-room safe, soundproofing, iron/ironing board

Appartement 3 Pièces 6 personnes Confort

  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Appartement 3 Pièces 6 personnes Grand Confort

Premium bedding, in-room safe, soundproofing, iron/ironing board

Appartement 3 Pièces 6 personnes Grand Confort

  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Appartement 3 Pièces 6 personnes Prestige

Premium bedding, in-room safe, soundproofing, iron/ironing board

Appartement 3 Pièces 6 personnes Prestige

  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Appartement 4 Pièces 8 personnes

Premium bedding, in-room safe, soundproofing, iron/ironing board

Appartement 4 Pièces 8 personnes

  • 90 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 4 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Appartement 4 Pièces 6 personnes Prestige

Appartement 4 Pièces 6 personnes Prestige | Premium bedding, in-room safe, soundproofing, iron/ironing board

Appartement 4 Pièces 6 personnes Prestige

  • 145 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 4 Single Beds
  • Free Wi-Fi

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About this property

MGM Hôtels & Résidences – Résidence Alhéna

With direct access to the slopes, MGM Hôtels & Résidences – Résidence Alhéna makes guests feel at home with amenities such as massage/treatment rooms and an indoor pool. Weekly housekeeping is available.
MGM Hôtels & Résidences – Résidence Alhéna offers 40 accommodations with espresso makers and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. Accommodation at this 5-star residence has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Cable televisions are provided. Housekeeping is offered on a weekly basis and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

An indoor pool and a children's pool are on site. Other recreational amenities include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples. Services include massages.
During your stay at MGM Hôtels & Résidences – Résidence Alhéna, you'll be within walking distance of Lake Flaine. Features include free self-parking, plus an indoor pool and breakfast (surcharge).
  • Free WiFi
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include laundry facilities, multilingual staff and a communal living room
  • On-site recreation includes a steam room, a sauna and ski-in/ski-out access
  • Steps from Flaine Ski Resort and a 4-minute drive from Golf Flaine Les Carroz
  • Pets welcome for a fee
After a day in the snow, enjoy a swim in the indoor swimming pool or use the residence's other facilities, which include a steam room. MGM Hôtels & Résidences – Résidence Alhéna helps provide the perfect ski holiday with ski storage, ski equipment rentals and ski passes.

Self parking is free.

This 5-star Araches-la-Frasse residence is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Ski

  • Downhill skiing nearby
  • Ski area nearby
  • Ski equipment rentals
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding nearby

Pool/Spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Indoor pool
  • Massage
  • Sauna
  • Steam room

Internet

  • Available in the accommodation: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster
  • Water dispenser

Dining

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 12 for children

Bedrooms

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Living spaces

  • Communal living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • Cable channels

Laundry

  • Laundry facilities

Comfort

  • Heating

Pets

  • Pet friendly
  • Fee: EUR 100 per pet per week
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Hand-held showerhead
  • No lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site
  • Smoke-free property

Services and conveniences

  • Iron/ironing board on request
  • Limited-hour front desk
  • Multilingual staff
  • Safe
  • Weekly housekeeping

Location highlights

  • In an entertainment district

Things to do

  • Children's pool
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 40 units
  • Cleaning products are eco-friendly
  • Soundproofing
  • Water dispenser

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 100 per pet (varies based on length of stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 500 per accommodation, per week
  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 20 for adults and from EUR 12 for children
  • Pet fee: EUR 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the residence before arrival using the contact information on the booking confirmation.

Property is also known as

Residence Alhena
MGM Hôtels & Résidences – Résidence Alhéna Residence
MGM Hôtels & Résidences – Résidence Alhéna Araches-la-Frasse

MGM Hôtels & Résidences – Résidence Alhéna Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 23 out of 25 reviews
Rating 8 - Good. 1 out of 25 reviews
Rating 6 - Okay. 1 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

9.8/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Simon

Liked: Cleanliness, room comfort, communication

Great accommodation for family ski trip

Amazing facilities, great location, lovely apartment - definitely got all you need for a family ski trip.
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities, communication
2 bedroom apartment. The apartment was brilliant. Close to the beginner slopes, lifts, and shops/bars/restaurants. The apartment itself was fab, spacious, clean, with great facilities and a balcony with amazing views of the mountains. The ski in ski out exceeded expectations with locked storage cupboards per apartment and heated rails. The staff were very friendly. We would definitely recommend and will return.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Cj

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing Hotel / Residence with great facilities. In-house spa, free underground parking, gym, sauna, steam room and huge heated storage for ski gear!
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Great stay for family

Amazing stay - penthouse apartment with incredible views and incredible space. Lovely staff. Building is right on the slopes. Pool and spa area lovely after a day of skiing. Well equipped gym. And a playroom. A few mins walk to restaurants and supermarket. Worked well for a family with skiers and non skiers (and a toddler). Could do with a few more hooks for the various towels and bathrobes!
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our recent stay at Residence Alhena in Flaine was truly unforgettable. As a family of five, we found the hotel's location directly on the ski slopes incredibly convenient. It made getting out on the slopes each day hassle-free and allowed us to maximize our skiing time. The apartment itself was immaculate and stylish, reflecting a modern yet cozy mountain charm that made us feel right at home. The space was well-suited to accommodate our family, providing both comfort and functionality. After long days of skiing, we thoroughly enjoyed unwinding in the hotel's amenities. The pool was a hit with the kids, and the sauna was the perfect retreat for the adults to relax and rejuvenate. What stood out the most was the thoughtful layout of the apartment and the attention to detail in every aspect of our accommodation. The staff at Residen Alhena were also very welcoming and went out of their way to ensure that our stay was nothing short of perfect. Overall, Residen Alhena offers an ideal mix of prime location, exceptional facilities, and luxurious comfort, making it a top choice for families looking for a ski holiday in Flaine. We would highly recommend it to anyone planning a ski trip that combines the thrill of the slopes with the comforts of a top-notch family-friendly hotel.
Stayed 7 nights in Apr 2024
Verified

6/10 Okay

Edward

Liked: Cleanliness, room comfort, communication

Still half finished and not managed very well.

We stayed here last year very shortly after it opened so found some of the half-finished aspects amusing and forgave some of the disorganised management... But a year on, sort it out! Bits of the outside of the building are missing with cladding hanging off and insulation poking out (keep your eyes closed when you arrive to avoid immediate disappointment). Lifts still not working. Poorly managed estate, no attempts made to clear snow. Icy entrance flooded and frozen, no rubber mats for guests entrance, amusing though it was to watch the chuckle brothers attempt to resolve the issue though. Dead christmas trees dumped everywhere. Fire alarm was shambolically dealt with. Checkout mayhem, with 2 stresses ladies on reception. It's a real shame as the location is amazing and the rooms, once you've run the icy gauntlet to get there, are spacious, modern and well equipped. We still had a great time, but this is an honest review so others can not be disappointed or if they are going to get upset by these things.... Some simple fixes and guests could be blown away with the experience.
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Ilyas

Liked: Cleanliness, room comfort, communication
Service incroyable. Logement impeccable. Infrastructures de qualités
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Hiep

Liked: Cleanliness, room comfort, communication

Très bon séjour

Le séjour s'est tres bien passé en famille. L'équipe de la résidence tres réactive et à l'écoute. Également bonne communication. Tres bon équipement dans l'appartement et de tres bonne qualité ainsi que la literie du niveau hôtel premium
Stayed 8 nights in Aug 2025
Verified

10/10 Excellent

Sylvain

Liked: Cleanliness, room comfort, communication

Magnifiquement

Genial, une très bonne expérience Un personnel au top
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Damien

Liked: Cleanliness, amenities, property conditions & facilities, communication
Tout est parfait: confort, literie, décoration, mobilier haut de gamme, piscine et spa, la prestation est vraiment 5 etoiles
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Top.

Excellent confort. Chambres spacieuses et avec des rangements. De belles prestations pour la partie piscine. Literie très confortable.
Vue de l’appartement T3 Prestige
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

FREDERIC

Liked: Cleanliness, room comfort, communication

Séjour exceptionnel

Séjour exceptionnel. L'emplacement, le niveau de confort et de service est vraiment parfait. Le personnel est extrêmement compétent et super aimable. L'expérience était parfaite en tous points. La qualité MGM est toujours au rendez-vous !
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Dejlige store ski lejligheder midt i terræn

Dejlig central beliggenhed i skiterrænet og samtidig lige i byen. Store nye lejligheder i moderne stil med store lækre altaner. Lækkert, stort spa område med udsigt til bjergene - der er dog kun en bruser. Kæmpe opvarmet skikælder, der dog ligger i kælder, hvor man skal en etage op ad stejl betontrappe for at komme ud på pisten.
Udsigt fra receptionen
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Muriel

Liked: Cleanliness, room comfort, communication

Résidence de standing très confortable

Un séjour à 2 très reposant. La résidence Alhéna est tout confort, notamment la piscine et l'espace détente (hammam, jacuzzi, sauna, bain nordique). Les appartements sont très joliment décorés et meublés, et très bien agencés. A recommander sans hésiter pour un séjour l'été à Flaine
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

SULIMAN

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Home

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Frank

Liked: Room comfort
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, room comfort, communication
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, property conditions & facilities, communication
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

Adele

Liked: Cleanliness, room comfort, communication
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, room comfort, communication
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Ewelina

Liked: Cleanliness, property conditions & facilities, communication
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Raoul

Liked: Cleanliness, room comfort
Stayed 7 nights in Feb 2024