Hotel is clean, staff is friendly and Dubraska did her best to help us. The issue was about the rooms. We were first assigned a room where the fridge didnât work. A technician was supposed to fix it but it never happened. Then, we were offered to use the fridge in another room, which was very uncomfortable. Then we were offered another room to change. We moved all our belongings to that room to find out that A/C was broken, it didnât cool at all. Faucet didnât have a spray for water, and the shower was either extremely hot or extremely cold, nothing in between, TV was working poorly.