Pros:
-great space - includes toys, games, tv
-quality furniture and beds/bedding
-good laundry machines and detergent provided, along with drying rack
-open kitchen with quality appliances
-deck is great for lounging and watching people golf, sometimes we saw deer, as well.
-great kids pool and regular pool; fun beach area, as well
Cons:
-the checkin instructions weren't very clear. The unit # given in email doesn't align with actual unit #.
-when we arrived, our key card was very inconsistent and didn't work well (I think it melted in the heat a little because it was bent). We arrived around 6p and didn't get a new key card until the next day at 1p (after several failed attempts because Vacasa didn't actually know the unit # - they do now). This was a very self-serve process as I had to go to the rental office and do some back and forth (again, because Vacasa didn't know the actual unit #- they only knew the address, which I already had and strangely doesn't align with your unit #). It made me wonder what our options would have been if the key didn't work from the get go...would we have been stranded without lodging until the next day?
-they should give you 2 key cards, not one
-No basic kitchen condiments such as cooking oil and S&P. they should provide that or note in their unit description that they don't have it. They don't have foil, saran wrap, ziploc bags, or enough tupperware (a lot of mismatched or missing).
-There's no resort map. I picked one up while getting a new key card. They talk about all the amenities, but don't provide detailed information (except for the pool info).
-We wanted to bring 3 cars - I called ahead to ask if there was another parking space available but was told it wasn't an option. When I arrived, there were 3 parking passes.
-Reception is spotty (we have verizon)
-the top bunk mattress is too tall for the rail. It's not above the rail, but the rail didn't provide enough coverage for us to feel comfortable having our 7 or 10 y.o. sleep there.
Overall, I think a lot of these issues could have been remedied with better partnering of the actual host with their 3rd party management, Vacasa. I've booked another property with Vacasa and it was great, but I think it's because the property owner did a great job setting it up. If you end up with an owner that isn't experienced at hosting, you have no contact or great intel because you're dealing with a 3rd party source and they don't know the property well.