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Mercure Arles Centre Arenes

Property class: 4

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Photo gallery for Mercure Arles Centre Arenes

A building with a stone facade, a dark wooden door, and a wrought iron staircase leading to a balcony.
A spacious restaurant with high ceilings, multiple dining tables, and a central seating area with a tree.
A poolside setting with two drinks on a table, a magazine, and a towel on a lounge chair.
A hotel room with a bed, a bedside table with a champagne bottle and glasses, a lamp, and a patterned headboard.
A hotel lobby with a central seating area, a reception desk, and a staircase leading to another floor.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
1 Rue Emile Fassin, Arles, Bouches-du-Rhone, 13200
  • Place, Camargue Nature Park
    ‪2 min walk‬
  • Place, Espace Van Gogh
    ‪5 min walk‬
  • Place, Arles Amphitheatre
    ‪5 min walk‬
  • Airport, Nimes (FNI-Garons)
    ‪28 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

A hotel room with a large bed, two bedside tables with lamps, a headboard with a unique design, and a patterned carpet.

Classic Room, 1 Double Bed

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Triple Room, 3 Single Beds

A hotel room with two beds, a bedside table, a lamp, a desk with a chair, and a TV.

Classic Triple Room, 3 Single Beds

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 Double Bed with Sofa bed

A hotel room with a bed, a round table, a chair, and a lamp.

Junior Suite, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Privilege, Room, 1 Double Bed

A neatly made bed with white linens, two brown pillows, and a green textured blanket.

Privilege, Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Privilege, Triple Room, 1 Double Bed with Sofa bed

A hotel room with a large bed, two bedside lamps, a headboard with a geometric pattern, and a window with curtains.

Privilege, Triple Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

Room

  • Sleeps 3
  • Free Wi-Fi

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About this property

Mercure Arles Centre Arenes

An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a business centre and conference space.
Mercure Arles Centre Arenes offers 91 accommodations with a safe and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include a bath. This Arles hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they enjoy the helpful staff at Mercure Arles Centre Arenes. During your stay, you're just a quick walk from Van Gogh trail. Free WiFi in public areas, an outdoor pool and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Steps from Van Gogh trail and Le Manège d'Autrefois
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3767 square feet (350 square metres) and includes conference space. An outdoor pool, a rooftop terrace, and a vending machine are also featured at the business-friendly Mercure Arles Centre Arenes. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Arles hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
On-site venue – This restaurant specialises in local cuisine and only serves dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Covered parking on site (EUR 16 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 19 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3,767 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 19 per person
  • Covered self-parking fee: EUR 16 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Atrium
Best Western Hotel Atrium
Hotel Atrium Arles Centre (Ouverture Décembre 2024) Hotel
Hotel Atrium Arles Centre (Ouverture Décembre 2024) Arles
Hotel Atrium Arles Centre (Ouverture Décembre 2024) Hotel Arles

Mercure Arles Centre Arenes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 52 out of 87 reviews
Rating 8 - Good. 27 out of 87 reviews
Rating 6 - Okay. 5 out of 87 reviews
Rating 4 - Poor. 2 out of 87 reviews
Rating 2 - Terrible. 1 out of 87 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in a great location.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Galina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time staying in this hotel. Great location, comfy beds, good showers. Parking is a bonus. Breakfast is a bit of a let down. Apart from that great hotel at reasonable price. Will recommend.
Stayed 1 night in May 2026
Verified review

8/10 Good

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good, very fresh. Didn’t do any activities
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Adrianne

Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely courteous during my stay. The room was very comfortable and had a balcony with a beautiful view. I will definitely stay again when I return.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the centre of Arles. Parking under the hotel is available although the spaces are a bit tight.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Emmanuelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Z

Dated room decor 1970s style. No hot water only lukewarm water. Staff were polite and helpful.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
The Mercure Arles is in a perfect position to explore the old part of Arles on foot. The only cars allowed in the old part are those owned by people who live there, so walking is the only way to explore. It’s a lot of fun exploring the narrow streets and there’s plenty of places to rest along the way. The Mercure is clean, the rooms are not big but adequate and the every staff member we encountered was professional, helpful and engaging. The amenities are basic, just hand and body wash, which appears to be the case in most French Mercure Hotels. There was no fridge in our room which we found very unusual and medication needed to be handed to staff for refrigeration which was a little inconvenient. We ate at the restaurant but there are many more better places to eat that have a more diverse menu. I think the restaurant mainly caters to French coach tours and it is probably more suited to that clientele. If position is important in your travel plans then Mercure Arles is very well placed.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, but the hotel promised more than it delivered. The fitness center was closed "for renovation." The rooftop cocktail bar was non-existent. There were chairs but no bar. The parking garage was full. The room was small and uncomfortable.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Séjour absolument parfait. L’établissement nous a très gentiment surclassé car nous étions avec notre chien. Le personnel est très agréable. La chambre spacieuse, très bien conçue. La salle de bain et les produits Nuxe sont fabuleux ! Et la propreté est irréprochable. Bref c’est un sans faute. Nous reviendrons avec plaisir.
Stayed 1 night in May 2026
Verified review

8/10 Good

MArk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel correct pour emplacement et prix, juste en déhors du centre et avec un parking couvert qui c'est un plus pour Arles
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien situé. Personnel très aimable
Stayed 1 night in May 2026
Verified review

8/10 Good

Elane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As instalações e localização excelente!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Thibault

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ras
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Verónica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel reformado con mucho gusto.Cerca del centro caminando,personal atento,parquing para el coche.No comimos allí así que no tengo opinion
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Gianpaolo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Das Hotel und die Umgebng waren gut, das Hotelzimmer hingegen eine kleine Katastrophe. 70 Jahre Einrichtung mit altem Teppich und entsprechend leichtem Geruch. Zudem sowohl Zimmer als auch Bad sehr klein! Wir hatten keinen Tisch und mussten unsere Koffer am Boden ausbreiten. Wahrscheinlich hatte das Zimmer 16qm wobei ca. 5 qm auf einen engen Korridor von der Tur zum Zimmer entfielen, unbrauchbar und beengend. Eher 2 bis 3 Sterne aber keinesfalls 4!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

CHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities
Hébergement très agréable près du centre historique de Arles
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous sommes arrivés en plein carnaval mais hôtel près du centre-ville et accessible Balade près des arènes agréable
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jean Marie

Liked: Cleanliness, staff & service, amenities
Tout était parfait
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ludovic

Liked: Cleanliness, amenities, property conditions & facilities
Tout était absolument parfait ! J'y retournerai cet été, car j'ai du écourter mon weekend, déjà payé, pour raisons familiales.. Idéalement situé et service parfait à tous jes niveaux. Je recommande vivement.👍
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Anna

C’est pas du tout 4 étoiles… les chambres sont trop petit, trop sombre, pas de place pour rangement…
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities
Très bien
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Asuncion

Liked: Staff & service, amenities
El hotel en general es correcto pero la habitación, pequeña y sencilla. La primera noche no hicieron la limpieza de la habitación, ni la cama ni nada. Desayuno correcto y personal muy amable. El hotel esta muy bien situado.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Dante

Liked: Cleanliness, staff & service, amenities
Tudo perfeito! Hotel muito conveniente e confortável para quem está de passagem
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Juan Francisco

Liked: Cleanliness, staff & service, amenities
El personal excelente, el desayuno excelente, buenos servicios.
Stayed 1 night in Dec 2025