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El reloj casa hotel

2.5 star property

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Photo gallery for El reloj casa hotel

Free daily continental breakfast
Family Room (Genova, Cocora) | Bathroom shower
Exterior detail
Free daily continental breakfast
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Carrera 5 3-37, Filandia, Quindío, 634001
  • Place, Bejuco to Basket Interpretation Center
    ‪3 min walk‬
  • Place, Street Stuck in Time
    ‪6 min walk‬
  • Place, Mirador Colina Iluminada
    ‪15 min walk‬
  • Airport, Pereira (PEI-Matecaña Intl.)
    ‪59 min drive‬

Room options

View all photos for Deluxe Room (Salento, Pijao, Cordoba)

Deluxe Room (Salento, Pijao, Cordoba) | Rollaway beds, free WiFi, bed sheets

Deluxe Room (Salento, Pijao, Cordoba)

7.0 out of 10
Good
(2 reviews)
  • Hill view
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room (Genova, Cocora)

Family Room (Genova, Cocora) | Rollaway beds, free WiFi, bed sheets

Family Room (Genova, Cocora)

  • 35 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room (Quimbaya 6)

Deluxe Room (Quimbaya 6) | Rollaway beds, free WiFi, bed sheets

Deluxe Room (Quimbaya 6)

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room (Montenegro 7)

Deluxe Room (Montenegro 7) | Rollaway beds, free WiFi, bed sheets

Deluxe Room (Montenegro 7)

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room (Buenavista 8)

Deluxe Room (Buenavista 8) | Rollaway beds, free WiFi, bed sheets

Deluxe Room (Buenavista 8)

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Deluxe Triple Room, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed
  • Free Wi-Fi

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About this property

El reloj casa hotel

Along with a snack bar/deli, this hotel has dry cleaning and a 24-hour front desk. Free continental breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, gift shops/newsstands and a TV in a common area are on-site.
El reloj casa hotel offers 9 accommodations with complimentary bottles of water and fans. Flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at El reloj casa hotel, you're just a quick walk from Bejuco to Basket Interpretation Center. Features include free breakfast and free WiFi in public areas, plus a snack bar/deli.
  • Free continental breakfast served daily
  • Free WiFi
  • Amenities include a gift shop, a terrace and TV in a common area
  • Just a 3-minute walk from Bejuco to Basket Interpretation Center and 4 minutes on foot from Immaculate Conception Parish of Filandia
  • Dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at El reloj casa hotel.

Smoking is allowed in designated areas at this Filandia hotel.

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 50000 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 20 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for COP 80000.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: COP 50000 per pet, per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 80000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

El reloj casa hotel Hotel
El reloj casa hotel Filandia
El reloj casa hotel Hotel Filandia

El reloj casa hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 20 out of 31 reviews
Rating 8 - Good. 8 out of 31 reviews
Rating 6 - Okay. 1 out of 31 reviews
Rating 4 - Poor. 0 out of 31 reviews
Rating 2 - Terrible. 2 out of 31 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Caterine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. Place very clean very good breakfast. People very kind and helpful.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Leyla

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Diego was an incredible worker. Breakfast was made fresh in the morning. It was clean. Great location. Would go back for sure.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Ivan

Liked: Cleanliness, staff & service
Disliked: Amenities
Good location. The property close to the main plaza. Parking is on the street.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Caterine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent costumer service, Diego was very helpful. The hotel does not have rooms for 5 people is only up to 4 when we got there he said it was a mistake from Travelocity. He helped us resolve and gave us another room. Rooms are very clean and very nice, breakfast was super delicious I will comeback. Thanks for the excellent accommodations and service.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, amenities, property conditions & facilities
El hotel esta muy bien hubicado con acceso a la plaza central, tiendas y restaurantes. Las habitaciones son amplias y limpias. Lo mas importante son las personas Diego y Monica que son muy amables y profesionales.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Céline

Liked: Cleanliness, amenities, property conditions & facilities
La chambre était impeccable. Les lits étaient très confortables. Meubles de rangement pour nos effets. Grande salle de bain propre. Le petit déjeuner inclus est très apprécié. Le personnel est extra et accommodant.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

juan carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comercio, parqueadero, restaurantes cercanos y personal muy amable , te atienen como en tu casa , desayuno excelente , limpieza y confort muy buenos
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diego fue muy amable todo el tiempo constantemente tratando que la estadía fuera lo mas completa para nosotros. El desayuno delicioso y el personal de la cocina siempre trato de darnos lo mejor en su servicio. Ambiente familiar con instalaciones limpias y nuevas, con excelente balance entre precio y calidad. Buena localizacion
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Buen alojamiento, habitacion familiar de 2 ambientes, pero sin ventanas sino que en medio de la casa sin luz.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy agradable a 2 calles de la plaza principal. Desayuno muy rico y excelente atención
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Juan C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilloso Hotel

Hotel y staff maravilloso. Altamente recomendado
Stayed 2 nights in Jun 2021
Verified

8/10 Good

Jorge Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Se deben colocar avisos para hacer silencio. En la mañana se oye él ruido de los pasillos que son ocasionados por los otros huéspedes.
Stayed 2 nights in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Filandia. Two blocks down from El Centro.The lady who cooks and cleans up the room is very nice and will take care of you.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is well located and clean. It is clearly new and there was work being done on more rooms. My biggest complaint was the wifi system they had set up. All the other 10 hotels I stayed at in Colombia had good, reliable service. The system at Reloj was HORRIBLE, even a little suspect.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2023
Verified

8/10 Good

Adriana

Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Verified

8/10 Good

ALEJANDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2021
Verified

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019