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Aparthotel

Ona Hollywood Mirage

3.5 star property

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Photo gallery for Ona Hollywood Mirage

2 outdoor pools, pool umbrellas, pool loungers
Hallway
Front of property
Poolside bar
Daily buffet breakfast (EUR 13 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
Calle Sierra Nevada, sn, Arona, Santa Cruz de Tenerife, 38650
  • Place, Playa De Los Tarajales
    ‪15 min walk‬
  • Place, Monkey Park
    ‪19 min walk‬
  • Place, Las Vistas Beach
    ‪4 min drive‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪11 min drive‬

Room options

View all photos for Studio (Apartment)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Studio (Apartment)

  • Sleeps 1
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment, 2 Bedrooms (1+2)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms (1+2)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 1
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 1 Bedroom (2)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom (2)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment, 1 Bedroom (1+1)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom (1+1)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment, 1 Bedroom (3)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom (3)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment, 1 Bedroom (1+2)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom (1+2)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment, 1 Bedroom (2+1)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom (2+1)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment, 2 Bedrooms (2+1)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms (2+1)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

View all photos for Studio (Apartment 2)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Studio (Apartment 2)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio (Apartment 1+1)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Studio (Apartment 1+1)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms (2)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms (2)

  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (1+1)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms (1+1)

  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (3)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms (3)

  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (4)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms (4)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (3+1)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms (3+1)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (2+2)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms (2+2)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (1+3)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms (1+3)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (5)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms (5)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (2+3)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms (2+3)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (4+1)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms (4+1)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (1+4)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms (1+4)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (3+2)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms (3+2)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 1 Bedroom, Sea View

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom, Sea View

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment, 2 Bedrooms, Sea View

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms, Sea View

  • 2 bedrooms
  • Sleeps 1
  • 1 Queen Bed and 2 Single Beds

View all photos for Studio, Sea View (Apartament)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Studio, Sea View (Apartament)

  • Sleeps 1
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom, Sea View (1+1)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom, Sea View (1+1)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment, 1 Bedroom, Sea View (1+2)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom, Sea View (1+2)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment, 1 Bedroom, Sea View (2+1)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom, Sea View (2+1)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment, 2 Bedrooms, Sea View (1+2)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms, Sea View (1+2)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Sea View (1+3)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms, Sea View (1+3)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Sea View (1+4)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms, Sea View (1+4)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Sea View (2+1)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms, Sea View (2+1)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Sea View (2+3)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms, Sea View (2+3)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Sea View (3+1)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms, Sea View (3+1)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Sea View (3+2)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms, Sea View (3+2)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Sea View (4)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms, Sea View (4)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Sea View (4+1)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms, Sea View (4+1)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Sea View (5)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms, Sea View (5)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Sea View (2+2)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms, Sea View (2+2)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Studio, Sea View (Apartment 1+1)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Studio, Sea View (Apartment 1+1)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartments 1 bedroom vista mar (2)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartments 1 bedroom vista mar (2)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartments 1 bedroom vista mar (3)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartments 1 bedroom vista mar (3)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartments 2 bedroom vista mar (3)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartments 2 bedroom vista mar (3)

  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartments 2 Bedrooms vista mar (1+1)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartments 2 Bedrooms vista mar (1+1)

  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartments 2 Bedrooms vista mar (2)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartments 2 Bedrooms vista mar (2)

  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartments studio vista mar (2)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartments studio vista mar (2)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Ona Hollywood Mirage

Along with 2 outdoor pools, this aparthotel has a full-service spa and a restaurant. Free WiFi in public areas, a free area shuttle and a free beach shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. Each apartment provides a flat-screen TV with satellite channels, plus a kitchenette with a fridge, a stovetop and a microwave. Added amenities include free WiFi, a balcony and a coffee/tea maker. Limited housekeeping is available.
Ona Hollywood Mirage offers 335 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and complimentary toiletries.

This Arona aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Ona Hollywood Mirage. During your stay, you'll be within walking distance of Las Vistas Beach. Free WiFi in public areas, a free area shuttle and 2 outdoor pools are available. This comfortable aparthotel has 335 apartments. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a balcony and a flat-screen TV
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to massages at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the pool
  • 6 minutes by car from Siam Park and 8 minutes from Fañabé Beach
  • Free beach and local-area shuttle service
Ona Hollywood Mirage offers its guests a full-service spa, 2 outdoor swimming pools, a fitness centre, and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A library, a terrace, and a complimentary children's club are also featured at the family-friendly Ona Hollywood Mirage.

Smoking is allowed in designated areas at this 3.5-star Arona aparthotel.

For a fee, guests can enjoy a buffet breakfast daily from 8:30 AM to 10:30 AM.
Ona Hollywood Mirage has a restaurant on site.

Property amenities

Beach

  • Sandy beach nearby
  • Beach loungers
  • Beach umbrellas
  • Free beach shuttle

Pool/Spa

  • 2 outdoor pools
  • Full-service spa
  • Massage
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available
  • Free area shuttle
  • Free beach shuttle

Family friendly

  • Baby bath
  • Bed rails
  • Children's games
  • Children's pool
  • Free children's club
  • Highchair
  • Stair gate

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 8:30 AM to 10:30 AM for a fee: EUR 13 for adults and EUR 6.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Library
  • TV in common areas

Outdoor areas

  • Balcony
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe (surcharge)
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In the suburbs

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 335 units
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 for adults and from EUR 6.5 for children
  • Housekeeping is available for an additional fee and varies based on unit size
  • In-room safe fee: EUR 12 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Parties and events are allowed on site
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
Property Registration Number A38083101

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Suites Mirage Aparthotel Arona
Suites Mirage Arona
Suites Mirage Aparthotel
Hollywood Mirage
The Suites at The Mirage
Hollywood Mirage Excel Hotels Resorts
Hollywood Mirage - Excel Hotels & Resorts Arona
Hollywood Mirage - Excel Hotels & Resorts Aparthotel
Hollywood Mirage - Excel Hotels & Resorts Aparthotel Arona

Ona Hollywood Mirage Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 372 out of 851 reviews
Rating 8 - Good. 328 out of 851 reviews
Rating 6 - Okay. 98 out of 851 reviews
Rating 4 - Poor. 35 out of 851 reviews
Rating 2 - Terrible. 18 out of 851 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

maddy

Travelled with group
Awesome holiday hotel was lush
Stayed 9 nights in Dec 2025

8/10 Good

Lauren

Stayed 5 nights in Dec 2025

10/10 Excellent

Neil

Stayed 3 nights in Nov 2025

6/10 Okay

Julia

Travelled with group
Liked: Cleanliness, amenities
The room was spacious and clean, however right on the road where noisy trucks pass by. The reception is not aware of the fact the hotel charges you a deposit fee of a certain sum of euros ( in your local currency) at check in. When they asked for my card at check in, I was assured I woint be charged . The charge appeared on my account a week after check in and nobody in the hotel could explain it. I contacted Expedia and they confirmed. I hope that charge would be remittted soon.
Stayed 9 nights in Nov 2025

10/10 Excellent

Kai, London

Liked: Cleanliness, property conditions & facilities
Family friendly
Stayed 4 nights in Nov 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, amenities
Yes was great
Stayed 3 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Good value for money, great view.
Stayed 8 nights in Oct 2025

8/10 Good

ALAN

Liked: Room comfort

Good Accomodation needing investment.

3rd time I've stayed here this year. Still good but definitely feel that standards are slipping. Most units are in need of maintenance and updating. We stayed in 3430 and the balcony door would not lock shut and the bathroom door caught on the floor. Lots of broken tiles in apartment and around pool area.
Stayed 5 nights in Oct 2025

10/10 Excellent

rachel

Liked: Cleanliness
Stayed 5 nights in Oct 2025

8/10 Good

Kevin Leslie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Oct 2025

8/10 Good

Jayne

Stayed 7 nights in Sep 2025

10/10 Excellent

NICK

Travelled with group
Liked: Cleanliness, room comfort
Stayed 7 nights in Sep 2025

2/10 Terrible

Bahram

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Bridgette Ann marie, London

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is huge and beautiful in all white,great Wi-Fi, 3 pools,i love that the hotel sit on a slight slopes which forces me now to get back in the gym,the walk about is great exercise getting back up.straff are friendly and helpful, i would recommend and i would go back again. I nearly for got the beach is 19 min walk,but if you don't want to walk in that sun which is hottt they do a shuttle every hour which start at 10:15.food is great and the bed is firm.
Stayed 13 nights in Aug 2025

10/10 Excellent

rachel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Although it’s a 25 min walk to the front the taxis are quick and inexpensive. There were 6 of us and there are plenty of 6 seaters so this was a pleasant surprise. Pool is great. Sunbed frenzy every morning but in school holidays we decided to just join in and accept this. Had to wait in a queue from 8am until 9am to ensure a sunbed in school holiday. Self catering but well equipped. Very comfortable bed, good and powerful shower and large terrace with a sea view. Could not fault this trip. Only wish would be that it was closer to the seafront and bars but I would 100% stay here again. We didn’t try the food. Drinks were average prices €3.50 pint of beer. Lovely heated pool.
Stayed 6 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Jul 2025

4/10 Poor

George

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The hotel is very dated and is badly in need of refurbishment. The pool area is pleasant but was constantly busy. I have been travelling for over 40 years and never have I seen people queuing to get a sun bed. The fact there isn’t enough explains it I suppose. One thing that really miffed me is a family left rubbish behind, pizza box, coke cans etc. The rubbish lay for over 3 hours before being cleaned up, not acceptable. We found, on occasion the staff to be rude and abrupt. On the positive side, the kiddies entertainment is excellent. Will we stay there again, not a chance.
Stayed 9 nights in Jul 2025

8/10 Good

Kiran

Travelled with family
Liked: Cleanliness, property conditions & facilities
Apartments big and clean , evenings entertainment bad suitable for toddlers only very loud music . Food was good but drink even water was not included in dinner , breakfast tea and juice was terrible juicec was either too sweet or watery . A main thing is that teens under 18 should be allowed in the gym if accompanied by an adult or if they have good prior gym knowledge as my son has been going to the gym for a year and has never been unsafe in the gym and knows what is safe to do and not but wasn't let in.dinner staff will force you to buy drinks even you are not ready to order. There was no commen area to sit where AC is we check out at 12cand flight was not until evening so just keep in mind there is not any comfortable area to sit in .The hotel is at hill be aware if can not walk uphill .
Stayed 6 nights in Jul 2025

10/10 Excellent

Ashleigh

Liked: Cleanliness, room comfort

Brilliant stay.

Brilliant stay as always. Perfectly clean, great staff and good atmosphere for kids and adults. Will be back..for a 3rd stay soon.
Stayed 3 nights in Jul 2025

10/10 Excellent

Simon

Travelled with family and small children
Liked: Cleanliness, amenities
Great range of food on half board. Friendly staff. Great for children including daily kids club. Umbrella for balcony seems to be reserved for those with medical need so more umbrellas please!
Stayed 11 nights in Jun 2025

10/10 Excellent

Claudiu

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The best hotel
Stayed 6 nights in Jun 2025

8/10 Good

Louise

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Places close by to eat, drink and shop. However taxi's needed to get back from Los Cristianos centre as the hill and even the stairs up to the complex are massive. There is a shop on site as well as a spa, nail salon and hairdressers. Pool areas are nice, we used the lower pool as it was quieter and the last 2 days we got cabanas at Pool 3, which is good value for money in my opinion.
Stayed 9 nights in May 2025

4/10 Poor

Carl

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, property conditions & facilities
This is not a 4 star property. The rooms are very dated. They only change your towels every 3 days. Reception is unhelpful. Beds are poor. Pool is good tho
Stayed 9 nights in Jun 2025

8/10 Good

Julie Ann

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful and accommodating, Hotel offers a free bus service up/downhill to the beach front.
Stayed 4 nights in Jun 2025

10/10 Excellent

ALAN

Liked: Cleanliness, room comfort
Lovely spacious 2 bed accomodation on the top floor of the Whitehouse.
Stayed 4 nights in May 2025