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Comfort Inn Biltmore West

2.5 star property

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Photo gallery for Comfort Inn Biltmore West

Lobby
Free daily buffet breakfast
Fitness facility
Hypo-allergenic bedding, down duvets, in-room safe, desk
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
15 Crowell Rd, Asheville, NC, 28806
  • Place, WNC Farmers Market
    ‪3 min drive‬
  • Place, French Broad River
    ‪3 min drive‬
  • Place, Asheville Outlets
    ‪3 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪12 min drive‬

Room options

View all photos for King Suite - Non-Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

King Suite - Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(90 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Business Suite, 1 King Bed

Business Suite, 1 King Bed | Hypo-allergenic bedding, down duvets, in-room safe, desk

Business Suite, 1 King Bed

7.2 out of 10
Good
(5 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(29 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Bathtub, Mobility, Hearing Accessible)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Bathtub, Mobility, Hearing Accessible)

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower, 1st Floor)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower, 1st Floor)

7.4 out of 10
Good
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Queen Beds, Nonsmoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower, 1st Floor)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower, 1st Floor)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Business Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Business Suite, 1 King Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Bathtub, Mobility, Hearing Accessible)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Bathtub, Mobility, Hearing Accessible)

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Bed Efficiency Suite No Smoking Upgrade

Hypo-allergenic bedding, down duvets, in-room safe, desk

1 King Bed Efficiency Suite No Smoking Upgrade

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Bed Nonsmoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

1 King Bed Nonsmoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Bed, Accessible, Non Smoking, Accessible Tub

Hypo-allergenic bedding, down duvets, in-room safe, desk

1 King Bed, Accessible, Non Smoking, Accessible Tub

  • Sleeps 2
  • Free Wi-Fi

View all photos for 2 QUEEN BEDS NONSMOKING

Hypo-allergenic bedding, down duvets, in-room safe, desk

2 QUEEN BEDS NONSMOKING

  • Sleeps 4
  • Free Wi-Fi

View all photos for Business King Suite Nonsmoking - Upgrade

Hypo-allergenic bedding, down duvets, in-room safe, desk

Business King Suite Nonsmoking - Upgrade

  • Sleeps 2
  • Free Wi-Fi

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About this property

Comfort Inn Biltmore West

A fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and a meeting room are on-site.
Comfort Inn Biltmore West offers 62 accommodations with a safe and coffee/tea makers. Beds feature down duvets. 37-inch LCD televisions come with premium digital channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Comfort Inn Biltmore West gets high marks from our customers. During your stay, you'll be close to WNC Farmers Market. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from WNC Farmers Market and 6 minutes from Asheville Outlets
  • Pets welcome for a fee (restrictions apply)
Comfort Inn Biltmore West offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Comfort Inn Biltmore West. Free self parking is available.

This Asheville hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 24.00 per pet, per night
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 24.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 01 June and close on 31 August.
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Inn Biltmore
Comfort Inn Biltmore Hotel
Comfort Inn Biltmore Hotel West
Comfort Inn Biltmore West
Asheville Comfort Inn
Comfort Inn Asheville
Comfort Inn West Hotel Asheville
Comfort Inn Biltmore West Hotel Asheville
Comfort Inn Biltmore West Hotel
Comfort Inn Biltmore West Asheville
Comfort Inn Biltmore West Hotel
Comfort Inn Biltmore West Asheville
Comfort Inn Biltmore West Hotel Asheville

Comfort Inn Biltmore West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 543 out of 1006 reviews
Rating 8 - Good. 324 out of 1006 reviews
Rating 6 - Okay. 93 out of 1006 reviews
Rating 4 - Poor. 16 out of 1006 reviews
Rating 2 - Terrible. 30 out of 1006 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephen

Stayed 1 night in Feb 2026

8/10 Good

Candy

Travelled with partner
Liked: Cleanliness
The room was decent, though a bit dated. The bed was comfortable, and the location was convenient—close to the highway and easy to get to breakfast. There were a couple of things that could use attention. I had trouble with the internet—it showed as connected, but it wouldn’t actually work. That was frustrating. On a positive note, the staff was super nice and very friendly, which made the stay more pleasant. Overall, it was a reasonable stop for a short stay, especially if comfort and location are your main priorities.
Stayed 1 night in Feb 2026

6/10 Okay

Scott

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel lobby and our room was neat and clean, however, this property is in need of some serious updating. It is old and tired. There was no problems at all during our 1 night stay. Front desk young lady was so helpful and kind. Parking was great, location was excellent to restaurants and shopping.
Stayed 1 night in Feb 2026

10/10 Excellent

Bonny

Travelled with pets
Liked: Cleanliness, staff & service, amenities
Check in was fast and efficient. Room was clean and spacious, as was the entire place. Good breakfast, and coffee always available in the lobby.
Stayed 2 nights in Feb 2026

10/10 Excellent

Eric

Stayed 1 night in Feb 2026

8/10 Good

Rick

Stayed 1 night in Feb 2026

4/10 Poor

edith

Travelled with group
Disliked: Amenities, property conditions & facilities
dated property, bad food, adequate
Stayed 1 night in Feb 2026

8/10 Good

Jeffrey

Stayed 1 night in Feb 2026

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was exceptional. She was very welcoming, knowledgeable about the area, offered to arrange an Uber if needed... she was just great! Room was clean & updated and bed & pillows were super comfortable. We enjoyed our one night stay.
Stayed 1 night in Feb 2026

10/10 Excellent

Stephanie

Stayed 1 night in Feb 2026

10/10 Excellent

Helen

Liked: Cleanliness, property conditions & facilities
The room was very clean and the staff helpful.
Stayed 1 night in Feb 2026

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, Room was clean and there was a good breakfast
Stayed 1 night in Feb 2026

10/10 Excellent

Peggy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Feb 2026

6/10 Okay

Sapphire

Stayed 1 night in Feb 2026

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean & comfortable. Front desk person was great! Short walk to TX Roadhouse. Only negative was the bathroom needs updating desperately
Stayed 1 night in Jan 2026

2/10 Terrible

Davyd, Wilmington

Poor communication
Stayed 2 nights in Jan 2026

10/10 Excellent

Jeffrey

Staff was great
Stayed 1 night in Jan 2026

8/10 Good

Victoria, Pittsboro

Liked: Cleanliness, staff & service
The first room key did not work so we were upgraded to a slightly larger room. The room was nice however the shower knob was loose and almost feel off. The location was great, staff very friendly and breakfast was good
Stayed 2 nights in Jan 2026

8/10 Good

Dawn

Stayed 1 night in Jan 2026

10/10 Excellent

Vonda

Travelled with partner
Liked: Cleanliness, amenities
Clean, updated and very comfortable bed and pillows.
Stayed 1 night in Jan 2026

10/10 Excellent

Banymaday

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room Friendly staff Easy check in
Stayed 1 night in Jan 2026

10/10 Excellent

Eileen

Stayed 1 night in Jan 2026

10/10 Excellent

Pat

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was very nice, breakfast was good, and we appreciated the real friendliness of the staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Leroy

Stayed 1 night in Jan 2026

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities
Room was clean and I enjoyed having an easy in and out with my dog. Breakfast was good- hot and cold choices. The water was hot and the bed comfy! I enjoyed my stay very much!
Stayed 2 nights in Dec 2025