Downtown Inn and Suites

2.5 star property

Choose dates to view prices

Photo gallery for Downtown Inn and Suites

Fountain
Exterior
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Premium bedding, in-room safe, desk, blackout curtains
Free daily continental breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Parking included
  • Laundry

Explore the area

View in a map
120 Patton Avenue, Asheville, NC, 28801
  • Place, Harrah's Cherokee Center - Asheville
    ‪5 min walk‬
  • Place, Wicked Weed Brewing
    ‪9 min walk‬
  • Place, The Orange Peel
    ‪9 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

Standard Double Room

8.0 out of 10
Very good
(98 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Basic Room, 1 King Bed

8.4 out of 10
Very good
(181 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Downtown Inn and Suites

Motel with free breakfast, a quick walk to Harrah's Cherokee Center - Asheville
Along with a seasonal outdoor pool, this smoke-free motel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a computer station, a TV in a common area and a front desk safe are on-site.
Downtown Inn and Suites offers 89 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the motel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the shopping around Downtown Inn and Suites. During your stay, you're just a quick walk from Harrah's Cherokee Center - Asheville. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a computer and laundry facilities
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Within a 10-minute walk of Harrah's Cherokee Center - Asheville and Wicked Weed Brewing
  • Pets welcome for a fee (restrictions apply)
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A seasonal outdoor pool, a vending machine, and laundry facilities are also featured at the business-friendly Downtown Inn and Suites. Free self parking is available.

This Asheville motel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 11:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 11:30 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • In the mountains
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must provide a picture ID at check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per day
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 75 mi (120 km) of the property will not be allowed to check in
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 8:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Downtown Inn and Suites.

Property is also known as

Downtown Inn
Inn Downtown
Downtown Inn Asheville
Downtown Inn and Suites Motel
Downtown Inn and Suites Asheville
Downtown Inn and Suites Motel Asheville

Downtown Inn and Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 484 out of 1177 reviews
Rating 8 - Good. 410 out of 1177 reviews
Rating 6 - Okay. 176 out of 1177 reviews
Rating 4 - Poor. 68 out of 1177 reviews
Rating 2 - Terrible. 39 out of 1177 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Locations

Stayed 4 nights in Jun 2025

8/10 Good

Joretta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel is old, but maintained. The location is great, on the edge of the downtown area and close to Biltmore and the River Arts district. The front side is noisy but a sound app helped. The staff is very friendly and helpful.
Stayed 1 night in Jun 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Decent place, good location

Location was great. The place is outdated, but clean. Typical hotel breakfast was available. Staff was friendly.
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Street noise was very loud!
Stayed 1 night in Jun 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness
Great downtown location
Stayed 3 nights in Jun 2025

10/10 Excellent

Josh

Stayed 2 nights in Jun 2025

4/10 Poor

Jeannett

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I notified them I would be checking in around midnight. No one around for 15 minutes. Just called and rang bell wondering how we were going to check in. Someone let me in, but still had to wait for awhile. Check in took over 15 minutes. Door on the room did not open or shut properly. No outlets near bed for sleep apnea machine.
Stayed 1 night in Jun 2025

10/10 Excellent

Brady

Liked: Cleanliness, amenities
Great location and very solid place to stay
Stayed 3 nights in Jun 2025

10/10 Excellent

CarieAnn

Stayed 3 nights in Jun 2025

6/10 Okay

Amy

Travelled with group
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, property conditions & facilities
It’s dated, but clean and comfortable. Very close and withing walking distance to everything we wanted to do!
Stayed 1 night in Jun 2025

8/10 Good

Raija

Stayed 2 nights in Jun 2025

8/10 Good

deborah

Stayed 8 nights in May 2025

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here whenever I am in Asheville.
Stayed 1 night in Jun 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, room comfort

Def worth the price and location

Really affordable, right in the middle of downtown so we got to walk around everywhere without worrying we’re too far from the hotel. Only complaint is noise. You are right off a somewhat busy downtown road, which is fine but some cars are particularly very loud. Random noises throughout the night in 2 out of 3 days of staying. Could be situational, since we went during the No Kings/Fathers day weekend. For the price and convenience of location, definitely worth it, even with the noises.
Stayed 3 nights in Jun 2025

6/10 Okay

Geoffrey, Galena

Stayed 1 night in Jun 2025

8/10 Good

Christopher, Newnan

Liked: Cleanliness, amenities, property conditions & facilities
Very close to everything (walking distance) but you could hear all the traffic that passes by your room all night! The walls are thin and can hear every argument your neighbor has with their spouse. Other than that very convenient to everything!
Stayed 2 nights in Jun 2025

8/10 Good

Carly

Travelled with group
Liked: Cleanliness, property conditions & facilities
Good value for the price, nothing special, but it got the job done. The check-in process was a bit odd, and I felt as though I was kinda being interrogated. ("How did you get here?" when I told the attendant I did not have a car.) Room was clean. Walls are thin so you can hear your neighbors and the cleaning crews, but truly did not interfere with my stay. The location was EVERYTHING. I was so close to downtown and the walkability from the hotel was key. I would likely stay at this location again if I came back to Asheville.
Stayed 3 nights in Jun 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service
Got a bad bed…
Stayed 2 nights in Jun 2025

8/10 Good

Amy

Stayed 1 night in Jun 2025

8/10 Good

KATRINA

Travelled with family
Liked: Cleanliness
The room was small but clean and comfortable. It’s an older hotel and opens to the outside. The parking lot it really tight so don’t park in the back area! Very close to downtown and makes it very walkable. The breakfast is pretty lame though. It’s a good choice.
Stayed 3 nights in Jun 2025

8/10 Good

Julia

Hotel is old and a little dingy but they are making effort to keep it up. Lots of street noise on the side of our room but hotel does not control that. It is just something to be aware of if you are a light sleeper. On site parking is very limited. Breakfast was okay. Not a fan of an open jug of milk and juices for community sharing. No fruit. Room was older decor and a little run down but was basically clean. I would stay here again, definitely worth the savings. But if you are picky or are looking for luxury or modern, probably not the place to stay for you.
Stayed 1 night in Jun 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great location! Clean room and comfortable beds. Tasty breakfast and friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Malaina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely property, amazing complimentary breakfast hours, and lovely amazing staff! The women working the morning and evening shift at the front desk were wonderful. Would 100% rebook.
Stayed 1 night in Jun 2025

8/10 Good

Brad

Stayed 1 night in May 2025