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Haywood Park Hotel, an Ascend Collection Hotel

2.5 star property

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Photo gallery for Haywood Park Hotel, an Ascend Collection Hotel

Lobby
Grand Suite, 1 King Bed with Sofa Bed, Separate Living Room, City View, Jacuzzi Tub | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Meeting facility
Lobby sitting area
Lunch, dinner, brunch served; French cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
1 Battery Park Ave, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪3 min walk‬
  • The Orange Peel
    ‪8 min walk‬
  • Biltmore Estate
    ‪9 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Accessible (Transfer Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Accessible (Transfer Shower)

9.2 out of 10
Wonderful
(9 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Master King Bed with Sofa Bed, Single Person Jetted Tub, Pet Friendly

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Suite, 1 Master King Bed with Sofa Bed, Single Person Jetted Tub, Pet Friendly

9.6 out of 10
Exceptional
(33 reviews)
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Suite, 1 King Bed with Sofa Bed, Separate Living Room, City View, Jacuzzi Tub

Grand Suite, 1 King Bed with Sofa Bed, Separate Living Room, City View, Jacuzzi Tub | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Grand Suite, 1 King Bed with Sofa Bed, Separate Living Room, City View, Jacuzzi Tub

10.0 out of 10
Exceptional
(11 reviews)
  • 111 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe City View Suite, 1 King Bed with Sofa Bed, Separate Living/Ding Area, Shower only

Deluxe City View Suite, 1 King Bed with Sofa Bed, Separate Living/Ding Area, Shower only | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe City View Suite, 1 King Bed with Sofa Bed, Separate Living/Ding Area, Shower only

9.6 out of 10
Exceptional
(18 reviews)
  • 91 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 2 Queen Beds (Garden Tub, Sep. Shower, Pet Friendly)

Superior Suite, 2 Queen Beds (Garden Tub, Sep. Shower, Pet Friendly) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Suite, 2 Queen Beds (Garden Tub, Sep. Shower, Pet Friendly)

9.4 out of 10
Exceptional
(13 reviews)
  • 70 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Queen Beds, City View (Separate Living/Dining, Shower only)

Deluxe Suite, 2 Queen Beds, City View (Separate Living/Dining, Shower only) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Suite, 2 Queen Beds, City View (Separate Living/Dining, Shower only)

9.8 out of 10
Exceptional
(6 reviews)
  • 87 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Master King Bed with Sofa Bed, Accessible, Pet Friendly, Shower only

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Suite, 1 Master King Bed with Sofa Bed, Accessible, Pet Friendly, Shower only

8.8 out of 10
Excellent
(5 reviews)
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa Bed, Garden Tub/Separate Shower, Pet Friendly

Superior Suite, 1 King Bed with Sofa Bed, Garden Tub/Separate Shower, Pet Friendly | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Suite, 1 King Bed with Sofa Bed, Garden Tub/Separate Shower, Pet Friendly

9.2 out of 10
Wonderful
(17 reviews)
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, No Sitting Area, Shower only

Standard Room, 2 Queen Beds, No Sitting Area, Shower only | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Queen Beds, No Sitting Area, Shower only

9.4 out of 10
Exceptional
(16 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Shower only

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Shower only

9.2 out of 10
Wonderful
(7 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Haywood Park Hotel, an Ascend Collection Hotel

Art Deco hotel with full-service spa and fitness centre
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
Haywood Park Hotel, Ascend Hotel Collection offers 48 accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 43-inch plasma televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a fitness centre.
The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of Haywood Park Hotel, Ascend Hotel Collection's great location. During your stay, you're just a quick walk from Harrah's Cherokee Center - Asheville. Free WiFi in public areas, a full-service spa and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy French cuisine while dining at Isa's French Bistro
  • Cooked-to-order breakfast served weekends for a fee
  • Valet parking available for a fee
  • Indulge with detox wraps, deep-tissue massages or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from Grove Arcade and 3 minutes on foot from Harrah's Cherokee Center - Asheville
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Haywood Park Hotel, Ascend Hotel Collection offers its guests a full-service spa and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 4 meeting rooms are available. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly Haywood Park Hotel, Ascend Hotel Collection. Parking is available for a fee.

This Art Deco Asheville hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekends from 9:00 AM and 1:00 PM.
Isa's French Bistro – This restaurant specialises in French cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (USD 19 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend cooked-to-order breakfast available 9:00 AM to 1:00 PM for a fee: USD 15 to 25 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Isa's French Bistro

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Shopping centre

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1923
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 60 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15.00 to 25.00 for adults and USD 10.00 to 15.00 for children
  • Valet parking fee: USD 19.00 per day (in/out privileges)
  • Pet fee: USD 60 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Haywood Hotel
Haywood Park
Haywood Park Asheville
Haywood Park Hotel
Haywood Park Hotel Asheville
Park Haywood
Hotel Haywood Park
Haywood Park Hotel
Haywood Park Hotel, Ascend Hotel Collection Hotel
Haywood Park Hotel, Ascend Hotel Collection Asheville
Haywood Park Hotel, Ascend Hotel Collection Hotel Asheville

Haywood Park Hotel, Ascend Hotel Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 698 out of 1008 reviews
Rating 8 - Good. 191 out of 1008 reviews
Rating 6 - Okay. 66 out of 1008 reviews
Rating 4 - Poor. 34 out of 1008 reviews
Rating 2 - Terrible. 19 out of 1008 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing property, I love old buildings and this is a really cool one. I guess at some point it was a big local department store but now its a wonderful hotel. Its really close to lots of restaurants and cool little shops. If your going to a concert its a very short walk to the venue, if your going to Asheville I highly recommend staying here.
Stayed 2 nights in May 2025

6/10 Okay

Elaine

Business traveller, Travelled with group
Liked: Amenities
Looks nice, but not great. Big chunk of mirror missing, mold or rot on the trim, pealing table top and dirty, stained ottoman. Plus the door plate was messed up. The floor was sticky, I spilled water and wiped it up, the towel was dirty from the floor. I had 3 reservations for 6 nights total. one night was wrong, instead of being nice and allowing one night to be changed, they charged me for it. They do not like 3rd party reservations...
Stayed 2 nights in May 2025

10/10 Excellent

Mary Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Richard

Stayed 3 nights in May 2025

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful hotel and rooms, excellent customer service
Stayed 1 night in May 2025

6/10 Okay

Kelly

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Felt the hotel was missing a few amenities for their particular price point. Check in process was very slow and tedious, first set of keys issued did not work. There was no fridge in the room, also no ice provided on each floor, ice had to be retrieved from front counter, which you had to wait in line for again. The cleanliness and room condition was very good, comfortable bed and linens. No lobby bar or reataraunt available was dissapointing, everything was under renovation.
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

robert

Stayed 1 night in May 2025

6/10 Okay

Linda

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Our room was right above the trash dumpsters and that is all I heard all night. The wifi was awful and never kept a connection which usually would not matter as I can usually stream something from a hotel tv or watch premium on their system but not here. This room was not cheap so I was really disappointed with this lack of service.
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How big the rooms were
Stayed 1 night in May 2025

8/10 Good

Bayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I thought it was unique that the hotel used to be an Ivey's and the elevators announce the clothing for the floor you are arriving on. But I was a little disappointed that there was no coffee IN the room. I had to go downstairs and make it myself. There is also no ability to get your own ice, so I had to go to the lobby and request ice and a glass. I paid extra for a City View room but all I could see was the brick of the building next door. The staff was great and accommodating.
Stayed 1 night in May 2025

8/10 Good

marsha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Asheville Mother’s Day Trip

with such a large dining area it would be nice to have some plates, glasses, and silverware. Otherwise, the place is spacious, quiet and comfy.
Stayed 1 night in May 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place!

Great location, comfortable beds, great shower. Within walking distance of many great amenities.
Stayed 1 night in May 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing getaway with plenty of room

The minute we arrived it was a pleasant experience. We were greeted by the valet Owen who promptly unloaded our car on a trolley and rolled it in for us to check in. Aurelia welcomed us at the desk and offered us champagne (very nice welcome after a long drive!). It was a quick and easy check-in and we were off to our room. Our room was VERY spacious and had a large, comfortable couch and relaxing TV area. There was a small fridge, microwave and Keurig. There was also a nice dining table and a desk. Loved the location, the friendly staff and beautiful, comfortable room.
Stayed 5 nights in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boutique Hotel in Downtown Asheville

Haywood Park is a beautiful property in a remodeled department store with very attentive staff. The rooms are exceptionally large
Stayed 2 nights in May 2025

10/10 Excellent

Andrew, MILLIS

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a converted department store which has stayed true to its original architectural roots. The staff is warm and welcoming and very helpful. The location downtown made it unnecessary to use a vehicle for either dining or entertainment. I would definitely see here again
Stayed 4 nights in Apr 2025

10/10 Excellent

Anish

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very unique hotel. My fiancé and I spent the week in Asheville and stayed here. Staff was friendly.
Stayed 6 nights in May 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Silver Star rating

This quiet hotel is located in the very heart of an active art deco downtown. It is easy walking to find eateries or alcohol options within a few blocks. Loved that! Shops nearby are boutique style and pricey, but is understandable, due to the city recovery efforts. We recommend the reasonable and friendly valet parking here, as street parking hard to secure. Our room was large and clean, king bed was very comfortable. Bathroom was outdated, but very large, with 2 sinks and a separate garden tub. Reception desk was always staffed and friendly, easy with information. No restaurant, bar, or room service in the hotel but you can find such close by. All in all - we will stay here again vs a "box" hi-rise hotel as we enjoyed the charm of Haywood Park.
Stayed 2 nights in May 2025

10/10 Excellent

Regena

Stayed 1 night in May 2025

10/10 Excellent

Mary, Christiansted

Stayed 1 night in Apr 2025

6/10 Okay

Ray

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in May 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025