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Hotel Indigo Asheville Downtown by IHG

3.5 star property
VIP Access

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Photo gallery for Hotel Indigo Asheville Downtown by IHG

Suite, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Exterior
Point of interest
Suite, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
  • Parking available
  • Laundry

Explore the area

View in a map
151 Haywood Street, Asheville, NC, 28801
  • Place, Harrah's Cherokee Center - Asheville
    ‪3 min walk‬
  • Place, Grove Arcade
    ‪3 min walk‬
  • Place, The Orange Peel
    ‪12 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 1 King Bed (Bath Shower Combination)

Suite, 1 King Bed (Bath Shower Combination) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Bath Shower Combination)

10.0 out of 10
Exceptional
(6 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Bath Shower Combination)

Premium Room, 2 Queen Beds (Bath Shower Combination) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds (Bath Shower Combination)

10.0 out of 10
Exceptional
(10 reviews)
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Bath Shower Combination)

Suite, 1 Bedroom (Bath Shower Combination) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Bath Shower Combination)

  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(8 reviews)
  • 64 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Mobility Accessible (Communications, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Mobility Accessible (Communications, Roll-In Shower)

  • 38 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

9.0 out of 10
Wonderful
(4 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Hearing Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Hearing Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed

7.6 out of 10
Good
(4 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Suite, 1 Bedroom (View)

Panoramic Suite, 1 Bedroom (View) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Panoramic Suite, 1 Bedroom (View)

10.0 out of 10
Exceptional
(1 review)
  • 83 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms

  • 185 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Hearing Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Hearing Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(7 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(69 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(27 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible (Communications, Roll-In Shower)

Free toiletries, hair dryer, towels

Room, Accessible (Communications, Roll-In Shower)

9.6 out of 10
Exceptional
(16 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds

9.8 out of 10
Exceptional
(22 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Indigo Asheville Downtown by IHG

Hotel with a restaurant, steps from Basilica of Saint Lawrence
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and valet parking. Limited housekeeping is available.
Hotel Indigo Asheville Downtown by IHG offers 116 accommodations with a safe and coffee/tea makers. 55-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Indigo Asheville Downtown by IHG. During your stay, you're just a quick walk from Harrah's Cherokee Center - Asheville. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the central location
  • Steps from Basilica of Saint Lawrence and 3 minutes on foot from Harrah's Cherokee Center - Asheville
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 865 square feet (80 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Indigo Asheville Downtown by IHG. Parking is available for a fee. A complete renovation of Hotel Indigo Asheville Downtown by IHG was completed in June 2024.

Smoking is allowed in designated areas at this 3.5-star Asheville hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
OneFIFTYone Kitchen & Bar – This restaurant serves breakfast, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • oneFIFTYone Kitchen & Bar

Things to do

  • 24-hour gym

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 865 square feet of conference space
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (89 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas
  • Renovated entire property - June 2024

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 1 (weight limit: 80 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 30 for adults and USD 15 to 30 for children
  • Valet parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Limited housekeeping is provided every 2 days.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo ASHEVILLE DOWNTOWN
Indigo ASHEVILLE DOWNTOWN

Hotel Indigo Asheville Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 690 out of 1027 reviews
Rating 8 - Good. 198 out of 1027 reviews
Rating 6 - Okay. 83 out of 1027 reviews
Rating 4 - Poor. 31 out of 1027 reviews
Rating 2 - Terrible. 25 out of 1027 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Shari

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

We come back usually, but not so sure anymore.

The maid service was terrible. And parking is ridiculously expensive. But the place is perfectly located, the beds are super comfortable, and staff is friendly.
Stayed 3 nights in Aug 2025

8/10 Good

Ivory

Stayed 2 nights in Aug 2025

10/10 Excellent

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Everything clean. Bed and pillows very comfortable.
Stayed 4 nights in Aug 2025

8/10 Good

Kendra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was wonderful. The staff, the rooms, and the bar were all amazing. Unfortunately, there was a dog in a nearby room that wouldn't stop barking. Other than that, I would recommend this hotel 10x over.
Stayed 1 night in Aug 2025

10/10 Excellent

Tracy

Stayed 1 night in Aug 2025

6/10 Okay

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are wonderful. Very friendly and accommodating.
Stayed 1 night in Aug 2025

8/10 Good

Robin, LEXINGTON

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very nice hotel, but noisy. If only they would add a sound machine to help with night time noisy.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mike

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony room has amazing views. The King suite 1 BR room had a fireplace, wet bar, and a large balcony looking at the mountains.
Stayed 2 nights in Aug 2025

10/10 Excellent

donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility!
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Paula

Stayed 2 nights in Aug 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great stay at this location. Exactly what we needed!
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Bed not made by housekeeping. No coffee in lobby. Valet parking staff was great (especially Will)
Stayed 2 nights in Aug 2025

10/10 Excellent

Chris, Greenville

Stayed 1 night in Aug 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kristin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room, friendly efficient staff and within walking distance to restaurants and shopping.
Stayed 1 night in Aug 2025

8/10 Good

Yolette

Stayed 4 nights in Aug 2025

10/10 Excellent

Seri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, clean, and convenient location. All staff were very friendly and nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Metta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

nathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great place to stay! Everything was top notch.
Stayed 1 night in Aug 2025

6/10 Okay

Brian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed four days, no maid service. Room was very nice however.
Stayed 4 nights in Aug 2025

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Staff were nice to deal with and helpful. Great location- very close to shopping and dining
Stayed 1 night in Aug 2025

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very walkable to downtown Asheville. Parking is an additional cost.
Stayed 1 night in Aug 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025