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Il Palazzo

3.0 star property
VIP Access

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Photo gallery for Il Palazzo

Restaurant
Property entrance
Shower, rainfall showerhead, free toiletries, slippers
Interior
Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
Via San Francesco 8, Assisi, PG, 06081
  • Place, Via San Francesco
    ‪1 min walk‬
  • Place, Piazza del Comune
    ‪5 min walk‬
  • Place, Basilica San Francesco di Assisi
    ‪8 min walk‬
  • Airport, Perugia San Francesco d'Assisi – Umbria Intl. Airport (PEG)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Double or Twin Room

Double or Twin Room | Premium bedding, minibar, in-room safe, individually decorated

Double or Twin Room

9.6 out of 10
Exceptional
(29 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Premium bedding, minibar, in-room safe, individually decorated

Single Room

9.6 out of 10
Exceptional
(9 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, minibar, in-room safe, individually decorated

Superior Double or Twin Room

9.8 out of 10
Exceptional
(13 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Triple Room

Superior Triple Room | Premium bedding, minibar, in-room safe, individually decorated

Superior Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, individually decorated

Suite

7.4 out of 10
Good
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Studio Suite

Premium bedding, minibar, in-room safe, individually decorated

Superior Studio Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Junior Studio Suite

Junior Studio Suite | Premium bedding, minibar, in-room safe, individually decorated

Junior Studio Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

Il Palazzo

This smoke-free hotel features a bar/lounge, a coffee shop/cafe and concierge services. WiFi in public areas is free. Additionally, tour/ticket assistance, a front desk safe and ATM/banking services are on-site.
Il Palazzo offers 12 air-conditioned accommodations with minibars and a safe. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. LED televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries. This Assisi hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the breakfast at Il Palazzo. During your stay, you're just a quick walk from Oratorio dei Pellegrini. Features include free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the breakfast
  • 8 minutes by car from Basilica San Francesco di Assisi and 10 minutes from Basilica of St. Mary of the Angels
  • Airport and local-area shuttle service available for a fee
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A terrace, tour/ticket assistance, and concierge services are also featured at Il Palazzo.

This 3-star Assisi hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 14 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • In-room cot

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Hardwood flooring in room
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 21-inch LED TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee: EUR 100 for check-in between 10:00 PM and 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 8 for children
  • Airport shuttle fee: EUR 60 per vehicle (one-way, maximum occupancy 7)
  • Late check-in fee: EUR 100 for check-in between 10:00 PM and 2:00 AM
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 7:30 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT054001A101004887

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Il Palazzo Hotel Assisi
Il Palazzo Hotel
Il Palazzo Assisi
Il Palazzo Hotel
Il Palazzo Assisi
Il Palazzo Hotel Assisi

Il Palazzo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 405 out of 491 reviews
Rating 8 - Good. 72 out of 491 reviews
Rating 6 - Okay. 7 out of 491 reviews
Rating 4 - Poor. 4 out of 491 reviews
Rating 2 - Terrible. 3 out of 491 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities
Beautiful hotel that is centrally located in the city. The staff was amazing and very helpful.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Wilfredo

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Julian was very nice, attentive and helpful. The hotel is very close to everything
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ailyn

Liked: Cleanliness, amenities, property conditions & facilities
Really nice
Stayed 1 night in Jan 2026
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service
Girl at front desk was awesome. Guy at checkout not so much
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Jessica

Liked: Cleanliness, property conditions & facilities
The room was great! It had a clean bathroom, nice bed, and a gorgeous window that overlooks the town. The only downside is that the outside traffic (people and some cars) can be noisy, so I'd advise bringing earplugs.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, well appointed and friendly, helpful staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Janina

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Super clean and modern. Heating worked amazingly. The bathroom was updated and had towel warmers, slippers! So close to basilica and town center. Would stay here again. Julian at the front desk speaks English!!!!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nivia

Liked: Staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Xavier

Liked: Cleanliness, amenities, property conditions & facilities
Great and friendly staff. Good location. Good breakfast. Great clean room. Incredible views from the room.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

clara

Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfortable hotel, nice breakfast and great location.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy transportation. Nice hotel and facilities. Modern.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!

Room was very lovely and clean, nice amenities, perfect for our day of rest and relaxation after our wedding!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, Staff was very kind, Decent sized rooms!
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, friendly staff, very responsive.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Marlys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful property, excellent location/hospitality

Beautiful property in the heart of Assisi. We stayed here after completing the Via di Francesco and they were very accommodating. The hotel is very comfortable with fashionable modern touches. Great breakfast with eggs (which we had been craving).
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute boutique hotel full of history

The hotel is so cute and the breakfast is excelent . I loved the location and the charm. I would stay again anytime. Really helpul staff and the bedding is amazing.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Tucker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the greatest place in the world in my experience
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Assisi

The hotel is beautifully maintained and the staff are amazing. Our rooms were exceptionally comfortable and the breakfast was first class. Definitely recommended!
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and a nice hotel! Assisi is very hilly, so we did take a taxi from the train station vs walking with our luggage. The hotel has some great common spaces to sit and relax. I wish we could have stayed longer.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location near to St Francis Basilica. Hotel staff exceptionally friendly and helpful
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in great location!
Stayed 1 night in May 2023
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and Julian was awesome at checkin checkout and with help for great food nearby. Will definitely stay here next time!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful room overlooking the valley. It was clean and comfortable. Staff was very friendly and helpful. We enjoyed our stay and would return.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Andrew

Liked: Amenities, property conditions & facilities
Friendly helpful service. Clean spacious rooms
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Meredith

Liked: Cleanliness, staff & service
Beautiful area and accommodating staff.
Stayed 1 night in Jul 2024