6/10 Okay
Vince
Travelled with family
2 Oct 2025
We have stayed at this hotel 3 times prior because of its great location and competitive rates. We booked 3 nights prior and 3 nights at the end of an 11 day cruise for my 35th wedding anniversary. I had requested an Acropolis view room on each occasion and have NEVER gotten one,despite the fact that my brother in law got a great upper level Acropolis view on his very 1st stay !! The cruise arrived 3 hours early so I requested an early check-in after arriving at 9:30 telling them that we had 1pm massage appointments and needed to take showers prior so anything they could do would be great, fully knowing that check out times are 11am. They said they couldn’t promise it but would see what they could do. We went to breakfast and shopping on the Plaka until11:45, returning to the hotel just before noon. Still no rooms abainlbake they said!!! I truly found the unbelievable. We went to the massage appointments and got back at 2:48 and much to our surprise, our rooms were still NOT READY !!! This was totally unacceptable, yet bit my tongue. Finally our room was ready at 3:39 (despite check in stated as 3pm ) Again, a non Acropolis view room. Needless to say you have lost my yearly weekly stay in Athens as well as my families 27 person destination wedding stay in 2027. I will make it my point to tell all my airline employee friend s to stay elsewhere while visiting Athens. Truly bummed because we loved our original stays.
Vince
Stayed 3 nights in Sep 2025



























