Very dissappointed in this hotel. Upon a checkin (that took 1hr 15min), first thing was to inspect the room before we did the paperwork...inspect it for what? If it was ok enough. First room wasn't (hole in the wall, heavy smoke smell poorly covered by air freshener). As I waited for the second room attemp, a couple was getting their 3rd room attempt (wrong bed size on their first and furniture storage in their second). My second room was better, but still in pretty rough shape, and still had a smoke-smell. The staff was very nice, but that couldn't compensate for the hotel's failures.