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Ascotia off Queen

Property class: 3

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Photo gallery for Ascotia off Queen

A hotel room with a large bed, a red headboard, a bedside table with a vase of flowers, and a chair with a patterned cushion.
A cityscape through a window with a view of a tall tower and surrounding buildings.
A modern lounge area with sofas, tables, and artwork on the walls.
A high-rise building with a view of a city skyline, including a prominent tower.
A modern dining area with a long table and chairs, a sofa, and a refrigerator stocked with beverages.

Reviews

6.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
3 Scotia Place, Auckland, 1010
  • Place, Queen Street Shopping District
    ‪1 min walk‬
  • Place, University of Auckland
    ‪3 min walk‬
  • Place, Sky Tower
    ‪11 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for Executive Room

A hotel room with a large bed, a desk with a chair, a wardrobe, and a bedside table with a lamp.

Executive Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Queen Room

1 bedroom, iron/ironing board (on request), free WiFi, bed sheets

Queen Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard King Room

1 bedroom, iron/ironing board (on request), free WiFi, bed sheets

Standard King Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room

A hotel room with a large bed, a red headboard, a bedside table with a vase of flowers, and a chair with a patterned cushion.

Executive Room

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Queen Room

A hotel room with a bed, a chair, a table, and a vase with flowers.

Queen Room

  • City view
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for King Room

A hotel room with a neatly made bed, a wooden wardrobe, a desk with a vase of flowers, and a red headboard.

King Room

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Room

A hotel room with two beds, each with a wooden headboard, white bedding, and a brown accent. There are bedside tables with lamps and a vase of flowers.

Twin Room

  • City view
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Two Bedroom Apartment

A neatly made bed with a brown throw blanket, a red headboard, and two bedside lamps.

Two Bedroom Apartment

  • City view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Room

A hotel room with a bed, a chair, a TV, and a window with a city view.

Superior Room

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Ascotia off Queen

Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning. Change of towels is available on request
Ascotia off Queen offers 82 accommodations with complimentary bottles of water and a hairdryer. 32-inch plasma televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Ascotia off Queen's great location. During your stay, you're just a quick walk from Queen Street Shopping District. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Queen Street Shopping District and 7 minutes on foot from University of Auckland
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Ascotia off Queen. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Auckland hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 9:30 AM.
Ascotia off Queen has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured parking on site (NZD 35 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7 AM to 9:30 AM for a fee: NZD 20 for adults and NZD 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle tours
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Built in 1996
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 250.00 per stay
  • Breakage deposit: NZD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 20 for adults and from NZD 10 for children
  • Secured self-parking fee: NZD 35 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.15 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
This property provides 1 GB of wireless Internet usage. Fees apply for additional usage.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Ascotia
Ascotia off Queen
Ascotia off Queen Auckland
Ascotia off Queen Hotel
Ascotia off Queen Hotel Auckland
Ascotia Off Queen Auckland, New Zealand
Ascotia off Queen Hotel
Ascotia off Queen Auckland
Ascotia off Queen Hotel Auckland

Ascotia off Queen Reviews

Reviews

6.8
Rating 10 - Excellent. 11 out of 47 reviews
Rating 8 - Good. 6 out of 47 reviews
Rating 6 - Okay. 20 out of 47 reviews
Rating 4 - Poor. 7 out of 47 reviews
Rating 2 - Terrible. 3 out of 47 reviews

6.8/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fantastic service from the young man at reception. a great place to stay
Stayed 1 night in May 2026
Verified review

8/10 Good

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and friendly staff.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff great. Room comfortable, quiet, everything we needed
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
The room was very small with nondiscript layout. Step above Motel 6. Staff was friendly and helpful.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Carmelita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was so pleasant. The staff were so friendly and helpful. The location is the most important part for me. It's walking distance to restaurants and shop. Also walking distance to Sky Tower where the bus terminal is located. I felt safe during my stay.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Jack

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were friendly and the location is great. However, the room felt quite dated and not very clean. The carpet had an unpleasant smell, and the bathroom was also old and in need of renovation.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a twin bed room on the top floor. It was clean. We had problems trying to get the TV to work but the reception staff sorted it out for us very promptly.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Allison

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Everything in the room was perfectly clean, but would benefit from a general upgrade.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Stephen

Disliked: Amenities
Okay property no spoons to stir coffee and a bit noisy
Stayed 1 night in May 2026
Verified review

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities
Nice room for single person; clean bathroom. Noisy fridge alas. Fair price for central Auckland
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Cameron

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
You get what you pay for here. Overall the room was acceptable for the price we paid for it. Ac was a necessary addition that I’m glad they had. Slight stain on the bedsheets, and the shower was okay. There was no mention before booking that you had to pay to park on the property. 30 dollars a night. Would stay again for one night only. Staff was very helpful and kind! Front desk took care of us with a great attitude.
Stayed 4 nights in Apr 2026
Verified review

4/10 Poor

Reima

No dining or bar operating. Would have liked the room serviced. Ore.
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Richard

Disliked: Cleanliness, amenities, property conditions & facilities
A lot of broken lamps and a door that didn't lock.
Stayed 8 nights in Mar 2026
Verified review

6/10 Okay

Etsuko

Liked: Staff & service
Refrigerator was broken.
Stayed 12 nights in Mar 2026
Verified review

2/10 Terrible

Vikraant

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend - bed bugs be aware! This is a terrible hotel, it is not clean, looks like they don't have a vacum cleaner and the hotel does not take any complaints seriously. For the first time in my life I got bitten by bed bugs at this hotel during my stay, which also gave me an allergic reaction and this cost me multiple visits to the doctor as well as causing me significant emotional distress. The hotel did not take any of this seriously and never got back in touch with an apology, they do not answer phone calls and clearly do not care about customer satisfaction and cleanliness. If only the hotel management stayed at the hotel and had the same experience, they would then understand how awful it is. Terrible!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Laila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bra för det priset
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Roger

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hébergement peu coûteux
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Zalene

Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

konoka

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gina

Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

John

Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Dylan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Seeta

Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Hing

Disliked: Amenities
Stayed 7 nights in Mar 2026