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Ellerslie Palms Motel

3.0 star property

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Photo gallery for Ellerslie Palms Motel

Coffee/tea maker, electric kettle
Exterior
Ground Floor Studio | Living area | 50-inch flat-screen TV with digital channels, TV
1 Bedroom Kitchen Unit | Private kitchen | Coffee/tea maker, electric kettle
Interior entrance

Popular amenities

  • Room service
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
384 Ellerslie-Panmure Highway, Ellerslie, Auckland, 1060
  • Sylvia Park Shopping Center
    ‪3 min drive‬
  • Go Media Stadium
    ‪6 min drive‬
  • Sky Tower
    ‪11 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪20 min drive‬

Room options

View all photos for 1 Bedroom Kitchen Unit

1 Bedroom Kitchen Unit | Private kitchen | Coffee/tea maker, electric kettle

1 Bedroom Kitchen Unit

8.8 out of 10
Excellent
(9 reviews)
  • 67 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

View all photos for Family 2 Bedroom Unit

Family 2 Bedroom Unit | 1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Family 2 Bedroom Unit

7.0 out of 10
Good
(2 reviews)
  • 96 sq m
  • Sleeps 5
  • 1 King Bed and 3 Large Single Beds

Balcony 1 Bedroom

  • 67 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

View all photos for Ground Floor Studio

Ground Floor Studio | 1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Ground Floor Studio

8.0 out of 10
Very good
(5 reviews)
  • 42 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Studio with Balcony

Studio with Balcony | 1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Studio with Balcony

8.0 out of 10
Very good
(5 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

1 Bedroom Wheel Chair Access Unit

8.0 out of 10
Very good
(2 reviews)
  • 67 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Ground Floor 1 Bedroom

Ground Floor 1 Bedroom | 1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Ground Floor 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 67 sq m
  • Sleeps 2
  • 1 King Bed and 1 Large Single Bed

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About this property

Ellerslie Palms Motel

Motel with free parking, near Sylvia Park Shopping Center
Along with a garden, this smoke-free motel has free self-parking and free Wi-Fi in public areas. Other amenities include multilingual staff assistance.
Ellerslie Palms Motel offers 24 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 50-inch flat-screen televisions come with premium digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Auckland motel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

During your stay at Ellerslie Palms Motel, you'll be close to Sylvia Park Shopping Center. Free WiFi in public areas and free self-parking are available.
  • Free WiFi
  • Free self-parking
  • Services include luggage storage
  • Just a 4-minute drive from Sylvia Park Shopping Center and 9 minutes from University of Auckland
As a guest of Ellerslie Palms Motel, you'll find multilingual staff, a garden, and room service (during limited hours). Public spaces have free WiFi. Free self parking is available.

This 3-star Auckland motel is smoke free.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Living room
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 10:00 AM and 12:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open daily from 9:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between 19 November and 30 November.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 10:00 AM and 12:30 PM
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 9:00 AM - 7:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ellerslie Palms Motel Auckland
Ellerslie Palms Auckland
Ellerslie Palms
Ellerslie Palms Motel Motel
Ellerslie Palms Motel Auckland
Ellerslie Palms Motel Motel Auckland

Ellerslie Palms Motel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 176 out of 310 reviews
Rating 8 - Good. 85 out of 310 reviews
Rating 6 - Okay. 25 out of 310 reviews
Rating 4 - Poor. 10 out of 310 reviews
Rating 2 - Terrible. 14 out of 310 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had all the necessary amenities for a small family
Stayed 3 nights in Apr 2025

10/10 Excellent

Priyall

Liked: Cleanliness, property conditions & facilities
NICE CLEAN
Stayed 2 nights in Apr 2025

10/10 Excellent

Trevor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, definitely would consider again 😊

Great place to stay. Big space with a separate room which was good for my friend. Location is a few minutes drive from takeaway outlets, supermarket and the Panmure train station where it's a 20 min train ride into the city.
Stayed 4 nights in Apr 2025

6/10 Okay

DAVID

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room we were given has been upgraded to a modern standard. Bathroom and bed were very good. The balcony leading to the room needs cleaning. The low rating was the entry door was mangled and there was no safety latches nor was there a deadbolt. The room door had a gap on the bottom allowing any bugs or other small animals to enter when closed.
Stayed 1 night in Apr 2025

4/10 Poor

Dave

Liked: Staff & service
Disliked: Cleanliness
I arrived to a room where the bed wasn't made after the last guest used it. There were also dishes unwashed on the bench.
Stayed 1 night in Mar 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was very nice and nice and clean

Stayed 1 night in Mar 2025

4/10 Poor

Joshua

Travelled with group
Disliked: Staff & service
Hotel was fine but checking in was probably the worst service ive ever had at a accomidation ever
Stayed 2 nights in Feb 2025

10/10 Excellent

Rhiana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to all the stonefield shops. We had the 2 bedroom family room which was very spacious and was perfect for what we needed. Staff was friendly and easy to deal with. Added a Portacot for $25. Lots of parking and the property was quiet. during the day there’s some noise from the building going up next door but overall very happy
Stayed 3 nights in Feb 2025

8/10 Good

Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy check-in, even when arriving late. Lots of free parking with wide spaces. Rooms are spacious, the bathrooms are modern, some with walk in showers. It's a quiet spot to stay.
Stayed 1 night in Feb 2025

6/10 Okay

Mike

Business traveller
Liked: Cleanliness

Just a place to sleep

Very average. Did whai i needed.
Stayed 1 night in Jan 2025

2/10 Terrible

Simon

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When booking a glitch on expedia changed the date. Both the hotel and Expedia refused to change the dates. No one at reception when arriving. Had to ring a number. They demanded a Credit card number over the phone before they would allow access to the lock box to get the room key. I then dicover they took $100 from my credit card and it took the threat of court proceedings to get it back.
Stayed 1 night in Nov 2024

10/10 Excellent

Naida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy and good location for us
Stayed 1 night in Jan 2025

6/10 Okay

Gordon

Stayed 1 night in Jan 2025

8/10 Good

Alexandra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and affordable...
Stayed 1 night in Dec 2024

2/10 Terrible

Brian

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We arrived on 23rd for a 4 night stay. Reception was not open at 1pm. After many phone calls we were told that someone was on there way to open the outdoor safe to collect our key. After another long wait , a young Indian Lady appeared from a door adjacent to the reception , where she had been all this time. Our beds were not made and towels were not changed. We left after 3 Nights
Stayed 4 nights in Dec 2024

10/10 Excellent

Celeste

Stayed 1 night in Dec 2024

4/10 Poor

Greg

Business traveller
Disliked: Staff & service, property conditions & facilities
Jug was brken, no human interaction
Stayed 2 nights in Dec 2024

10/10 Excellent

Bindi

Liked: Cleanliness
Stayed 4 nights in Dec 2024

10/10 Excellent

Flynn

Stayed 1 night in Nov 2024

10/10 Excellent

William

Stayed 2 nights in Nov 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Pros: Big rooms, great parking, quite close to concert venue Cons: one of main lights was flickering so had to turn off, no fresh milk (sachet only), neighbours in block of flats next door screaming at early hours of morning
Stayed 2 nights in Nov 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people and place
Stayed 1 night in Nov 2024

6/10 Okay

Larry

Liked: Property conditions & facilities, room comfort
Not happy with check in have to call to be able to get in room luckily I have a mobile phone some people may not have no milk in fridge booked a balcony room but no chairs or tables on deck but room itself was nice clean and roomy
Stayed 1 night in Oct 2024

8/10 Good

michael

Stayed 1 night in Oct 2024