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Heartland Hotel Auckland Airport

4.5 star property
VIP Access

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Photo gallery for Heartland Hotel Auckland Airport

Outdoor pool, pool loungers
Bar (on property)
Superior Plus Studio Twin Queen | Balcony
Standard Accessible Twin Queen | Desk, iron/ironing board, free WiFi, bed sheets
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
14 Airpark Drive, Auckland, 2022
  • Place, Auckland Airport Sculpture Park
    ‪2 min drive‬
  • Place, Butterfly Creek
    ‪3 min drive‬
  • Place, Treasure Island Adventure Golf
    ‪3 min drive‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, Twin Queen

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, Twin Queen

9.2 out of 10
Wonderful
(89 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard 1 Bedroom King Suite

Desk, iron/ironing board, free WiFi, bed sheets

Standard 1 Bedroom King Suite

8.8 out of 10
Excellent
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio Twin Queen

Desk, iron/ironing board, free WiFi, bed sheets

Superior Studio Twin Queen

9.2 out of 10
Wonderful
(24 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Queen & Single

Standard Room, Queen & Single | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, Queen & Single

9.2 out of 10
Wonderful
(89 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Interconnecting Room 4 Queen

Desk, iron/ironing board, free WiFi, bed sheets

Interconnecting Room 4 Queen

  • 54 sq m
  • Sleeps 8
  • 4 Queen Beds

View all photos for Interconnecting Room King and Twin Queen

Desk, iron/ironing board, free WiFi, bed sheets

Interconnecting Room King and Twin Queen

  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(30 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Plus Studio Queen & Single

Free toiletries, hair dryer, towels

Superior Plus Studio Queen & Single

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Plus Studio Twin Queen

Superior Plus Studio Twin Queen | Balcony

Superior Plus Studio Twin Queen

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Interconnecting Superior Room King and Twin Queen

Fridge, electric kettle

Interconnecting Superior Room King and Twin Queen

  • 59 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Interconnecting Superior Room 4 Queen

Desk, iron/ironing board, free WiFi, bed sheets

Interconnecting Superior Room 4 Queen

10.0 out of 10
Exceptional
(2 reviews)
  • 54 sq m
  • Sleeps 8
  • 4 Queen Beds

View all photos for Superior Studio King

Desk, iron/ironing board, free WiFi, bed sheets

Superior Studio King

8.6 out of 10
Excellent
(46 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior 1 Bedroom King Suite

Superior 1 Bedroom King Suite | Private kitchen | Fridge, electric kettle

Superior 1 Bedroom King Suite

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Accessible King

Standard Accessible King | Desk, iron/ironing board, free WiFi, bed sheets

Standard Accessible King

8.8 out of 10
Excellent
(14 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Accessible Twin Queen

Standard Accessible Twin Queen | Desk, iron/ironing board, free WiFi, bed sheets

Standard Accessible Twin Queen

9.4 out of 10
Exceptional
(8 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Studio

Desk, iron/ironing board, free WiFi, bed sheets

Superior Studio

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 1 Bedroom King Suite

Standard 1 Bedroom King Suite | Desk, iron/ironing board, free WiFi, bed sheets

Standard 1 Bedroom King Suite

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

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About this property

Heartland Hotel Auckland Airport

Luxury hotel with outdoor pool and restaurant
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a bar/lounge, Access to hot tub and coffee/tea in a common area.
Heartland Hotel Auckland Airport offers 141 accommodations with a hairdryer and an iron/ironing board. Premium satellite televisions are provided.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Heartland Hotel Auckland Airport's great location gets high marks from our customers. During your stay, you'll be close to Go Media Stadium. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have really good things to say about the accommodation, from the cleanliness and spaciousness to the comfy beds and overall comfort
  • Just a 4-minute drive from Butterfly Creek and 12 minutes from Go Media Stadium
  • Free airport shuttle service
Heartland Hotel Auckland Airport offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at the luxury Heartland Hotel Auckland Airport. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

This 4.5-star Auckland hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 5:30 AM to 10:30 AM.
The Runway – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle at scheduled times and on request
  • Free self parking on site
  • Secured, uncovered extended parking on site (NZD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 5:30 AM to 10:30 AM for a fee: NZD 32 for adults and NZD 16 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Runway

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Handrails in stairways (96 centimetre high)
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Biodegradable drinking straws available
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 35.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately NZD 32 for adults and from NZD 16.00 for children
  • Uncovered extended parking fee: NZD 10 per day
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heartland Auckland Airport
Heartland Auckland Airport Hotel
Heartland Hotel Auckland Airport
Heartland Hotel Auckland Airport Mangere
Ventura Hotel Mangere
Heartland Auckland Airport Mangere
Heartland Hotel Auckland Airport Mangere
Ventura Hotel Mangere
Heartland Auckland Auckland
Heartland Hotel Auckland Airport Hotel

Heartland Hotel Auckland Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 865 out of 1478 reviews
Rating 8 - Good. 442 out of 1478 reviews
Rating 6 - Okay. 112 out of 1478 reviews
Rating 4 - Poor. 31 out of 1478 reviews
Rating 2 - Terrible. 28 out of 1478 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Nice business class hotel. Reasonable room in very good condition. Restaurant stayed open until 10 and had a good selection of smaller and full sized dishes. Bar in lobby was quiet. Good shuttle service to airport. Overall just what is was looking for in a hotel near the airport.
Stayed 1 night in Nov 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice, the staff were awesome, they found a different room so we could check in early. We didn't eat there we went to a place nearby called the post office and were happy with it. The only reason we didn't eat at the hotel was they didn't have what we were looking to eat. We're planning on staying there again on our way back home.
Stayed 1 night in Oct 2025

8/10 Good

Steven

Liked: Cleanliness
It’s a nice hotel close to the airport. Beware that the restaurant closes at 10p.
Stayed 1 night in Oct 2025

10/10 Excellent

Sik Choon

Stayed 1 night in Oct 2025

8/10 Good

CYRIL

Travelled with family
Liked: Cleanliness, amenities
It is a 3 star hotel and we got what we paid for. I have to say the food was delicious. Great chef and that is something that will attract people to want to stay. If you can have a clean well ventilated accommodation them people will be attracted. The bed was not comfortable.
Stayed 1 night in Oct 2025

8/10 Good

Kelly

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good facilities, easy check in, clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to airport with great breakfast and free shuttle.
Stayed 1 night in Oct 2025

8/10 Good

Peter, Ottawa

Stayed 1 night in Oct 2025

6/10 Okay

Karen

Travelled with partner
Liked: Cleanliness
Arrived on a very cold and windy night after calling to advise we needed a shuttle, we were advised 20 minutes, after 30 minutes another couple called again to be told 20 minutes, no explanation as to why no shuttle had arrived after 35 minutes of waiting we we picked up and again no apologies or explanation, we had a wonderful staff checking us in but our room had No tea or coffee in the , had to go to reception for them, had dinner and staff did not brief us on the menu staff have no knowledge of wines or menu items, wanted to order lamb ribs to be told not available, asked about another menu item and the staff had no idea what it was, ordered dessert trio of ice cream no flavour options given so stuck with vanilla, staff not engaged with guests. Quite a letdown after having had previous stay wonderful
Stayed 1 night in Oct 2025

8/10 Good

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for an overnight stay. Has free airport shuttle.
Stayed 1 night in Oct 2025

8/10 Good

Stephen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a lovely hotel, convenient to the airport with great free shuttle. My only complaint is they advertise first night free and then $8 per day for parking, but they mean they charge you for each daylight …. So, if you return in 36 hours, you get the first night free, but have to pay for two days
Stayed 1 night in Oct 2025

10/10 Excellent

Faafiu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is Family friendly
Stayed 2 nights in Oct 2025

10/10 Excellent

Christina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport! Great use of the roundabout space by placing a pool in the middle!
Stayed 1 night in Oct 2025

10/10 Excellent

Vaietu

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service, well presented etc etc
Stayed 1 night in Oct 2025

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and Staff very helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Debra

Really great hotel with exceptional shuttle service. Excellent value.
Stayed 1 night in Oct 2025

8/10 Good

Pam

Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Stayed 1 night in Oct 2025

10/10 Excellent

Mary, Casey

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Free shuttle to airport is great. Clean room with a separate bedroom for kids.
Stayed 1 night in Oct 2025

10/10 Excellent

Wendi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean, convenient and comfortable bed! Staff were friendly and helpful, especially setting up my shuttle to the airport early in the morning.
Stayed 2 nights in Oct 2025

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was comfortable and very clean. Quite a decent place for a short stay. Restaurant service was good however the menu was small.
Stayed 1 night in Oct 2025

8/10 Good

Audrey

Stayed 1 night in Oct 2025

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant shuttle - directions were clear – pictures up in no time and even dropped us precisely where we needed to be on returning to the airport. Rooms are a lovely large size, and everything was impeccably clean. The beds were comfortable, the bathroom was great. A nice bar downstairs to have a drink before bed - will definitely return.
Stayed 1 night in Oct 2025

10/10 Excellent

KATE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay again at the heartland hotel. Lovely staff very helpful and easy access using shuttle to the airport.
Stayed 1 night in Oct 2025

8/10 Good

Tammy

Liked: Cleanliness
Room was clean, beds were very comfy. The pool area is not at all like the photos. Restaurant was pretty average
Stayed 1 night in Oct 2025