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JW Marriott Auckland

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Serves breakfast, lunch and dinner
Executive Suite, 1 Bedroom (Tower) | Premium bedding, minibar, in-room safe, desk
Indoor pool
Premium bedding, minibar, in-room safe, desk
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
22 - 26 Albert Street, Auckland, 1001
  • Place, Queen Street Shopping District
    ‪2 min walk‬
  • Place, Sky Tower
    ‪6 min walk‬
  • Place, Spark Arena
    ‪14 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds

9.2 out of 10
Wonderful
(20 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 Bedroom (Corner)

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 Bedroom (Corner)

  • City view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(41 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Terrace (View)

Deluxe Room, 1 King Bed, Terrace (View) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Terrace (View)

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds, Terrace (View)

Deluxe Room, 2 Double Beds, Terrace (View) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Terrace (View)

7.4 out of 10
Good
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Double Beds

  • 36 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 Bedroom (Tower)

Executive Suite, 1 Bedroom (Tower) | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 Bedroom (Tower)

  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

JW Marriott Auckland

This smoke-free hotel features 2 restaurants, an indoor pool and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Change of towels is available on request
JW Marriott Auckland offers 286 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. 55-inch LED televisions come with digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a hydromassage showerhead, bathrobes, slippers and bidets.

This Auckland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Our customers tell us they can't get enough of JW Marriott Auckland's great location. During your stay, you're just a quick walk from Sky Tower. Features include free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Queen Street Shopping District and 5 minutes on foot from Coast-to-Coast Walkway
As a guest of JW Marriott Auckland, you'll find an indoor pool, a hot tub, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 5 meeting rooms. Event space at this hotel measures 5952 square feet (553 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the luxury JW Marriott Auckland. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Auckland hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 10:30 AM.
Trivet – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Kureta – This fine-dining restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.
Forum – This bar serves breakfast, lunch and dinner. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered valet parking on site (NZD 70 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; NZD 50 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Forum
  • Kureta
  • Trivet

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Children's dinnerware
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 5,952 square feet of conference space
  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Lift
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3.10 per cent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 50 per person
  • Valet parking fee: NZD 70.00 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 3.10 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Stamford Hotel Auckland Plaza

Stamford Plaza Auckland

Stamford Plaza Auckland Hotel

Stamford Plaza Auckland Hotel Auckland Central

Stamford Plaza Auckland New Zealand

Stamford Plaza Hotel Auckland

Auckland Stamford Plaza Hotel

Stamford Plaza Auckland

JW Marriott Auckland Hotel

JW Marriott Auckland Auckland

JW Marriott Auckland Hotel Auckland

JW Marriott Auckland Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 121 out of 166 reviews
Rating 8 - Good. 21 out of 166 reviews
Rating 6 - Okay. 16 out of 166 reviews
Rating 4 - Poor. 5 out of 166 reviews
Rating 2 - Terrible. 3 out of 166 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Ellen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very strange electric switches. Some worked others didn't. Some switches no where near the lights. Made no sense and very frustrating. Also very slow service from bellmen . Restaurant staff need better trainings. Just ok stay.
Stayed 2 nights in Feb 2026

10/10 Excellent

Thomas

Stayed 2 nights in Feb 2026

10/10 Excellent

Alonzo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service, staff and amenities.
Stayed 8 nights in Feb 2026

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2026

10/10 Excellent

Ian

Stayed 2 nights in Feb 2026

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast for a change!
Stayed 1 night in Jan 2026

6/10 Okay

Mark, Cambridge

Travelled with partner
Liked: Cleanliness, amenities
Our room was very noisy from all the external air conditioning fans. The room itself was very pleasant, staff on the front desk and porters were the best we encountered in Auckland.
Stayed 1 night in Jan 2026

10/10 Excellent

Ian

Stayed 3 nights in Jan 2026

10/10 Excellent

Clive

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. Lovely room and first class service.
Stayed 3 nights in Jan 2026

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, amenities
lovely, large, clean room, great buffet breakfast, helpful friendly staff, especially Front Office Mgr. Kristina Kretschmer, the Concierge during the day, the woman who was the bell captain, and one of the wait staff at breakfast, a dark-haired young woman from Chile, Santiago I think.
Stayed 4 nights in Jan 2026

10/10 Excellent

Janet

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Large comfortable and spotlessly clean room; helpful staff; convenient location; and impressive buffet breakfast.
Stayed 1 night in Jan 2026

10/10 Excellent

Aishwarya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 8 nights in Jan 2026

10/10 Excellent

Nanci

Stayed 1 night in Jan 2026

10/10 Excellent

Kelly

Stayed 3 nights in Jan 2026

10/10 Excellent

Kaya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
breakfast menu was awesome! Excellent facilities, unfortunately the communication among the desk staff was a bit of a let down as we were told yes to an early check in. But instead had to wait around another 3 hours. I also think, that any extra costs or “bond” for the booking should be highlighted or clearly mentioned in hotel policies & or upon booking confirmation. Other than that, the hotel in general was awesome, very friendly staff, clean rooms, buffet breakfast was delicious. Highly recommend
Stayed 1 night in Jan 2026

10/10 Excellent

Byron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was comfortable. The staff members that we encountered were pleasant and professional. Breakfast was excellent. The hotel is very well located.
Stayed 2 nights in Jan 2026

8/10 Good

janeen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
As expected, great location, I loved the pool- not too many people. Checkout was a little slow with need to line up. Loved the 11am checkout
Stayed 1 night in Jan 2026

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our stay at the JW Marriott Auckland was very good. Room was clean, beds comfortable, and the hotel staff assisted us with all of our transportation needs. The location is wonderful, within walking distance to the CBD and harbor area. Highly recommend.
Stayed 2 nights in Dec 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast
Stayed 1 night in Jan 2026

6/10 Okay

Sunil

Travelled with group
Liked: Property conditions & facilities
Our check-in was great, as was the Breakfast Buffet which is a great addon value. We were given an upgraded room per our Bonvoy status; however, we had a disappointing experience with housekeeping, that did not show up after repeated requests, and got a ‘partial’ room refresh at 10 pm at night after our 3rd request! Finally, the bed was made and towels refreshed but that was all. Nothing was cleaned, the trash stayed in the bin, the used glasses stayed as is, and empty water bottles were not touched! No toiletry amenities were refreshed. This kept us up and away from our room until 10:30 pm! This is not expected at a JW! The front desk did offer a small discount for the ‘inconvenience’ but nearly not enough. Overall, I would say an underwhelming experience.
Stayed 2 nights in Jan 2026

10/10 Excellent

Keely

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly professional staff. Clean room. Nice lobby
Stayed 1 night in Jan 2026

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. The valet/bellman was very helpful with the bags and getting us packed up and ready to go to airport. The breakfast buffet is very nice but on the first morning we got a really bad table in the back and were kind of forgotten by the staff. coffee came after we finished eating and no one came to ask for egg orders until like 30 mins. the next morning it was way better in the front of the restaurant near the window.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jack

Stayed 3 nights in Oct 2025

10/10 Excellent

Hala

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything was perfect Central close to shops and restaurants Clean and tidy Great privacy Modern and nice environment Love the place
Stayed 2 nights in Dec 2025

8/10 Good

Craig

Room was very clean, and the shower / bath was very nice. We used
Stayed 2 nights in Dec 2025