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Novotel Auckland Ellerslie

4.5 star property

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Photo gallery for Novotel Auckland Ellerslie

Breakfast, lunch and dinner served
Interior
Exterior
Bar (on property)
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Gym

Explore the area

View in a map
72-112 Green Lane East, Ellerslie, Auckland, 1051
  • University of Auckland
    ‪3 min drive‬
  • Go Media Stadium
    ‪4 min drive‬
  • Sky Tower
    ‪6 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪18 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(20 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(18 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Novotel Auckland Ellerslie

Hotel with a restaurant, in the vicinity of Go Media Stadium
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, valet parking, 24-hour room service and conference space are on-site. Housekeeping is available on request.
Novotel Auckland Ellerslie offers 147 accommodations with minibars and a safe. A pillow menu is available. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Auckland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Novotel Auckland Ellerslie's great location. During your stay, you're just a quick walk from Ascot Hospital. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • 5 minutes by car from University of Auckland and 5 minutes from Sylvia Park Shopping Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 3175 square feet (295 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Novotel Auckland Ellerslie. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Auckland hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Acacia – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (NZD 20 per day)
  • Valet parking on site (NZD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Acacia

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3,175 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2000
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 39 per person
  • Self-parking fee: NZD 20 per day
  • Valet parking fee: NZD 20 per day (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Novotel Auckland Ellerslie
Novotel Hotel Auckland Ellerslie
Novotel Auckland Ellerslie Hotel
Novotel Ellerslie Hotel
Novotel Ellerslie
Novotel Auckland Ellerslie Hotel
Novotel Auckland Ellerslie Auckland
Novotel Auckland Ellerslie Hotel Auckland

Novotel Auckland Ellerslie Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 419 out of 954 reviews
Rating 8 - Good. 372 out of 954 reviews
Rating 6 - Okay. 109 out of 954 reviews
Rating 4 - Poor. 43 out of 954 reviews
Rating 2 - Terrible. 11 out of 954 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Alex

Liked: Cleanliness, property conditions & facilities
Most things were great - but there was one thing that I really can't stand!!! I was booked for 2 nights, after the first night I had breakfast at the hotel but was locked out from the lift and getting back to my room - the swipe card just didn't work. The reception could not offer any explanation as to why this happened, but simply reactivated the card as if this was normal practice. I've had this several times - even in other hotels, and it is so annoying - STOP DOING THIS NONSENSE - I know this is NOT an accident!
Stayed 2 nights in May 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great that the checkout out was 11am gave me time to deal with the appointments l had arranged.
Stayed 1 night in May 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
friendly, helpful staff and close to everything - many thanks
Stayed 1 night in May 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff
Stayed 9 nights in Apr 2025

10/10 Excellent

jeffrey

All good
Stayed 1 night in May 2025

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great central part of Akld Nice efficient staff Good food and bar
Stayed 1 night in Apr 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in staff were friendly and efficient. Room was great, food was fantastic. Will stay again
Stayed 2 nights in Apr 2025

10/10 Excellent

Alister, Melville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice corporate hotel. Parking was a little challenging as there was none when we got in late from our event. In saying that, the public parking over the byway was cheaper than what the hotel charged to park in their area
Stayed 1 night in Apr 2025

6/10 Okay

Patricia B

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was disappointing that the Restaurant, Bar and even Room Services closed at 10pm. Twice during our stay we wanted to meet up with family for a wine or coffee and we could not as everything was closed.
Stayed 3 nights in Apr 2025

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2025

8/10 Good

Daniel

Liked: Cleanliness
Very Handy location
Stayed 1 night in Mar 2025

8/10 Good

Lori-Jean, Cambridge

Liked: Amenities
Staff friendly and helpful. Restaurant assisted with food allergy request for the kids. Room needs some love, hook missing on the back of the bathroom door. Great location, easy access in and out. Will be back
Stayed 1 night in Mar 2025

10/10 Excellent

Grant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here, very quiet too.
Stayed 1 night in Mar 2025

8/10 Good

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with short walk to train station.
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Stayed 1 night in Feb 2025

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert and Margaret

Liked: Staff & service, property conditions & facilities
Excellent staff. Great service
Stayed 2 nights in Feb 2025

10/10 Excellent

Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice for short stays, tidy and clean very easy parking
Stayed 5 nights in Feb 2025

10/10 Excellent

Angela

Stayed 1 night in Feb 2025

4/10 Poor

HUIWEN

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Reece

Stayed 1 night in Feb 2025

10/10 Excellent

Rory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All goodz
Stayed 1 night in Nov 2024

10/10 Excellent

PARDEEP

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, amazing staff
Stayed 1 night in Feb 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Randall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful. Good buffet breakfast was included.
Stayed 2 nights in Feb 2025