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Quest Henderson

4.0 star property

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Photo gallery for Quest Henderson

Exterior
Full-sized fridge, microwave, stovetop, dishwasher
Lobby
Interior entrance
Select Comfort beds, individually decorated, individually furnished

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Housekeeping
  • Kitchen
  • Laundry
  • Air conditioning

Explore the area

Map
12 Wadier Place, Auckland, Auckland, 610
  • Waitakere Hospital
    ‪8 min walk‬
  • Trusts Stadium
    ‪3 min drive‬
  • Auckland Zoo
    ‪10 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪30 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Select Comfort beds, individually decorated, individually furnished

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio

Select Comfort beds, individually decorated, individually furnished

Studio

9.2 out of 10
Wonderful
(28 reviews)
  • 2 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Quality Hotel Lincoln Green

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.1 out of 5, Very good, (747)
The price is CHF 81
for 1 room
includes taxes & fees
1 Aug - 2 Aug
Quality Hotel Lincoln Green

About this property

Quest Henderson

Hotel in Auckland, near Waitakere Hospital
Self parking, a business centre and concierge services are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and express check-in are on-site.
Quest Henderson offers 39 accommodations with iPod docking stations and washers/dryers. This individually decorated and furnished accommodation includes desks. Beds feature Select Comfort mattresses. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. 32-inch LCD televisions come with premium digital channels, DVD players and pay-per-view films. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Quest Henderson, you'll be within walking distance of Waitakere Hospital. Enjoy features like free WiFi in public areas, plus a business centre and breakfast (surcharge).
  • Free Wi-Fi in some public areas
  • Continental breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 12 minutes by foot from Waitakere Hospital and a 3-minute drive from Trusts Stadium
Public spaces have free WiFi. There's an onsite business centre. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Quest Henderson. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this 4-star Auckland hotel.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Languages

English, Greek, Hindi, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 5 per day)
  • In-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (NZD 12.50 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; NZD 15 for adults and NZD 15 for children

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • DVD player
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: NZD 65
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving outside of regular check-in hours can use the exterior intercom for check-in assistance and key retrieval instructions.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 45 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 300 per accommodation, per stay
  • Breakage deposit: NZD 200 per stay

We've listed all charges provided to us by the property.

Guests requesting to split the king bed in the 1-Bedroom Apartment, 2 Bedroom-Apartment and the Studio will be charged an additional fee of NZD 10 per night.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 15 for adults and from NZD 15 for children
  • Fee for in-room wireless Internet: NZD 5 per day (4-device limit, rates may vary)
  • Self-parking fee: NZD 12.50 per night (in/out privileges)
  • Late check-out fee: NZD 65 (subject to availability)
  • Rollaway bed fee: NZD 45 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 7:00 PM
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Quest Apartment Henderson
Quest Henderson
Quest Henderson Apartment
Quest Henderson Auckland
Quest Henderson Hotel
Quest Henderson Auckland
Quest Henderson Hotel Auckland

Quest Henderson Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 215 out of 483 reviews
Rating 8 - Good. 188 out of 483 reviews
Rating 6 - Okay. 53 out of 483 reviews
Rating 4 - Poor. 19 out of 483 reviews
Rating 2 - Terrible. 8 out of 483 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Josh

Stayed 2 nights in Apr 2025

10/10 Excellent

Zandea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The studio apartment I was in had everything I needed, i.e. fridge/freezer, oven, microwave, dishwasher, iron, washing machine and dryer. However, the exceptional customer service from all the staff from Thalia, Carol and Russell at the front desk and also the friendly, respectful and helpful cleaning staff like Lalita and Samjhana made my stay memorable. I appreciate your efforts and hard work.
Stayed 4 nights in Apr 2025

8/10 Good

Kerry

Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Abby

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the Trusts Arena.
Stayed 3 nights in Mar 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great central Henderson location. We arrived late but after hours check in was easy. Nice and comfy, and quiet. Loved that we had a kitchenette and there was also ac waging machine and dryer in the bathroom.
Stayed 2 nights in Mar 2025

10/10 Excellent

Olivia

Stayed 1 night in Mar 2025

8/10 Good

Tara

Stayed 1 night in Mar 2025

8/10 Good

Rozanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that u have everything u need especially a washing machine and dryer. And a good sized fridge.
Stayed 3 nights in Mar 2025

8/10 Good

Kekeatamaitai

Liked: Amenities
Parking was good for wheelchair cars. But limited parking
Stayed 2 nights in Feb 2025

8/10 Good

Kekeatamaitai

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Dryer did not really work. No instructions
Stayed 1 night in Feb 2025

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience. Very easy and safe.
Stayed 1 night in Mar 2025

10/10 Excellent

Piripi

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, really nice room and amenities. Would love to stay again when in West Auckland
Stayed 1 night in Mar 2025

10/10 Excellent

Shanon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and cozy very affordable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good facility & real comfortable bed
Stayed 1 night in Mar 2025

10/10 Excellent

Terri-Lei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the secluded area, nice and quiet. Staff were very helpful and always smiling.
Stayed 5 nights in Feb 2025

10/10 Excellent

Hamish

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent use of space in room. Very clean,tidy and quiet. Great vaule for money.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Just ok

Room was nice. Bathroom was not clean and old/ needing freshening. Water pressure in the shower was very low.
Stayed 1 night in Feb 2025

10/10 Excellent

Annamarie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Having a full kitchen makes it so easy to stay
Stayed 1 night in Feb 2025

8/10 Good

Shazil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and very clean
Stayed 2 nights in Feb 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, room comfort

Nice, simple hotel in West Auckland

Communication with hotel was good, on arrival had my car park clearly labelled so was super easy to find. Check in staff were excellent, friendly and explained everything we needed to know. Location was good, room was great including fridge and laundry. Only downsides for me was the comfort of that specific bed, mattress had 2 different sides and neither really comfortable for myself (one too bouncy and the other too firm). WiFi was a little spotty while I worked as well. Good value for money.
Stayed 2 nights in Feb 2025

6/10 Okay

Gillian

Liked: Cleanliness
Excellent bed, but the windows were heavily tinted which made it look dull and drab. The curtains hang badly. Several people , including me, had difficulty with the "keys" and access instructions when desk not manned were not clear. The double doors made access with bags very awkward.
Stayed 2 nights in Jan 2025

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, highly recommend.

Easy check in with great service, made everything smooth and simple. And even gave us tips of where to go and made conversation about the concert we were going to see. Room was completely clean and bigger than we thought it was going to be, shower water pressure was very good. Unlimited wifi which was fairly quick. Room service was also great. Overall I highly recommend staying here and would also recommend getting the parking for $10 a night as it definitely made life a whole lot easier.
Stayed 2 nights in Jan 2025

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, goid size room and everything you need
Stayed 1 night in Jan 2025

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025