Quest Henderson

4.0 star property

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Photo gallery for Quest Henderson

Reception
Studio | Select Comfort beds, individually decorated, individually furnished
Select Comfort beds, individually decorated, individually furnished
Exterior
Select Comfort beds, individually decorated, individually furnished

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room

Explore the area

View in a map
12 Wadier Place, Auckland, Auckland, 610
  • Place, Corban Estate Arts Centre
    ‪3 min walk‬
  • Place, Trusts Stadium
    ‪3 min drive‬
  • Place, Waitemata Harbour
    ‪5 min drive‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪30 min drive‬

Room options

Apartment, 1 Bedroom

9.6 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Studio

9.2 out of 10
Wonderful
(37 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Quest Henderson

Self parking, a business centre and concierge services are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and express check-in are on-site.
Quest Henderson offers 39 accommodations with washers/dryers and DVD players. Each accommodation is individually furnished and decorated. Beds feature Select Comfort mattresses. 50-inch LCD televisions come with premium digital channels and pay-per-view films. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Auckland hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Quest Henderson, you'll be within walking distance of Waitakere Hospital. Enjoy features like free WiFi in public areas, plus a business centre and breakfast (surcharge).
  • Free Wi-Fi (speed: 25+ Mbps)
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 12 minutes by foot from Waitakere Hospital and a 3-minute drive from Trusts Stadium
Public spaces have free WiFi. There's an onsite business centre. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Quest Henderson. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this 4-star Auckland hotel.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (NZD 25 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; NZD 15 for adults and NZD 15 for children

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels
  • DVD player
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: NZD 65
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving outside of regular check-in hours can use the exterior intercom for check-in assistance and key retrieval instructions.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 45 per night.
  • Cots (infant beds) are available for NZD 15 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 300 per accommodation, per stay
  • Breakage deposit: NZD 200 per stay

We've listed all charges provided to us by the property.

Guests requesting to split the king bed in the 1-Bedroom Apartment, 2 Bedroom-Apartment and the Studio will be charged an additional fee of NZD 10 per night.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 15 for adults and from NZD 15 for children
  • Self-parking fee: NZD 25 per night (in/out privileges)
  • Late check-out fee: NZD 65 (subject to availability)
  • Crib (infant bed) fee: NZD 15 per night
  • Rollaway bed fee: NZD 45 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 7:00 PM
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Quest Apartment Henderson
Quest Henderson
Quest Henderson Apartment
Quest Henderson Auckland
Quest Henderson Hotel
Quest Henderson Auckland
Quest Henderson Hotel Auckland

Quest Henderson Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 247 out of 532 reviews
Rating 8 - Good. 203 out of 532 reviews
Rating 6 - Okay. 54 out of 532 reviews
Rating 4 - Poor. 20 out of 532 reviews
Rating 2 - Terrible. 8 out of 532 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sue

Liked: Cleanliness, amenities
Spacious well equipped room; friendly helpful staff on day of arrival
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Shazil

Liked: Cleanliness, amenities, property conditions & facilities
As usual the best in the west Great location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Cam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent sleep. Very comfortable.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, staff were friendly and helpful. Happy to recommend this property
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Cindi

Liked: Cleanliness, staff & service, amenities
Our apartment was clean and comfortable. We especially appreciated having laundry in our bathroom.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was close to the places we wanted to visit.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and tidy. Great quiet location central to shopping and eaterys
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Well equipped and clean room, staff were great
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, great room with all the amenities you need. Would highly recommend this accommodation.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Susanne

Liked: Cleanliness, amenities, property conditions & facilities
The room I stayed in this time was nicer, bed was comfier enjoyed my stay
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Shanon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and cozy very affordable.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
Nice room
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location as it was really close to the West Wave Pool and nearby supermarket, suited my travel purpose. Spacious rooms and plenty of amenities, appreciated that there were kitchen utilities if needed too.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Shazil

Liked: Cleanliness, amenities, property conditions & facilities
best location parking and shopping around
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness
Great stay. Rooms were clean and serviced well. Facilities were a little on the older side but decent for the price. The listing said there was access to an off-sire gym but this was confirmed as false by the reception staff upon check-in. Location was also nice, walking distance to supermarkets, restaurants not too far. Parking was full but street parking from 6pm to 8am is free so worked out fine for me.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Shazil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and very clean
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good facility & real comfortable bed
Stayed 1 night in Mar 2025
Verified

8/10 Good

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Mama Puna

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and well located. The staff were very helpful.
Stayed 6 nights in Apr 2025
Verified

8/10 Good

Jenna

Liked: Cleanliness, amenities, property conditions & facilities
Easy to deal with, fit my purpose, good sized room and amenities
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Quest Henderson was a great place to stay. Would recommend.
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasant stay, can’t complain.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Piripi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, really nice room and amenities. Would love to stay again when in West Auckland
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Terri-Lei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the secluded area, nice and quiet. Staff were very helpful and always smiling.
Stayed 5 nights in Feb 2025
Verified

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, amenities
Handy to central Henderson with very friendly staff.
Stayed 1 night in Oct 2022