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SkyCity Hotel

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Photo gallery for SkyCity Hotel

Front of property
Property amenity
Yoga
11 restaurants, lunch, dinner served; American cuisine
Couples treatment room(s), body treatments, hydrotherapy, aromatherapy

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Corner Victoria and Federal Streets, Auckland, 1010
  • Place, Sky Tower
    ‪1 min walk‬
  • Place, SkyCity Casino
    ‪1 min walk‬
  • Place, University of Auckland
    ‪8 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Premium King Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium King Room

9.2 out of 10
Wonderful
(260 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Family Suite (incl Sky Tower Family Pass)

Premium Family Suite (incl Sky Tower Family Pass) | In-room safe, desk, laptop workspace, iron/ironing board

Premium Family Suite (incl Sky Tower Family Pass)

9.0 out of 10
Wonderful
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Single Bunk Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Courtyard View

Premium Room, 1 King Bed, Courtyard View | In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Double Beds, Courtyard View

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Double Beds, Courtyard View

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Accessible King Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible King Room

8.0 out of 10
Very good
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Accessible Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Twin Room

City view

Premium Twin Room

9.2 out of 10
Wonderful
(132 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium King Suite

Premium King Suite | In-room safe, desk, laptop workspace, iron/ironing board

Premium King Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Twin Suite

Premium Twin Suite | In-room safe, desk, laptop workspace, iron/ironing board

Premium Twin Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

SkyCity Hotel

11 restaurants, a casino and 4 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, valet parking and massage/treatment rooms are on-site. Change of towels is available on request
SkyCity Hotel offers 323 accommodations with a safe and free newspapers. This Auckland hotel provides complimentary wired and wireless Internet access.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.
SkyCity Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Sky Tower. Enjoy features like free WiFi in public areas, plus 11 restaurants and 4 bars.
  • Free WiFi
  • Enjoy American cuisine at Andy's Burger & Bar, one of the property's 11 restaurants and 4 bars/lounges
  • Valet parking and self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from Sky Tower and SkyCity Casino
There are 11 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi. A casino, a fitness centre, and spa services are also featured at the luxury SkyCity Hotel. Parking is available for a fee.

This 4.5-star Auckland hotel is smoke free.

Andy's Burger & Bar – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Orbit 360 – This brasserie specialises in local and international cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Fortuna – This buffet restaurant serves lunch and dinner. Open selected days.
Federal Deli – On-site delicatessen. Open selected days.
MASU by Nic Watt – This restaurant specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (NZD 35 per day)
  • Secured, covered valet parking on site (NZD 60 per night; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Andy's Burger & Bar
  • Federal Deli
  • Fortuna
  • MASU by Nic Watt
  • Orbit 360

Things to do

  • Casino
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower (90 centimetre high)
  • Height-adjustable showerhead
  • Lift (131 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable/satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.8 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is served at The Terrace, located on level 7 of The Grand by SkyCity hotel.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: NZD 35 per day
  • Valet parking fee: NZD 60 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.8 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Skycity
Skycity
Skycity Auckland
Skycity Hotel
Skycity Hotel Auckland
SKYCITY Hotel Auckland, New Zealand
SkyCity Hotel Hotel
SkyCity Hotel Auckland
SkyCity Hotel Hotel Auckland

SkyCity Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1389 out of 2106 reviews
Rating 8 - Good. 495 out of 2106 reviews
Rating 6 - Okay. 132 out of 2106 reviews
Rating 4 - Poor. 53 out of 2106 reviews
Rating 2 - Terrible. 37 out of 2106 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Dylan

Stayed 1 night in Feb 2026

6/10 Okay

Stewart

Stayed 1 night in Feb 2026

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good service ,valet and handy location. 24 hr check in also a bonus.
Stayed 1 night in Feb 2026

10/10 Excellent

Philip, Whitby

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Very nice big clean room. Very friendly staff.
Stayed 1 night in Feb 2026

8/10 Good

David

Check in and check out was clunky with the tech that either didn’t work or had to walk to other side of lobby to use! People were very nice. Overall happy
Stayed 1 night in Jan 2026

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice and the staff was very helpful. We asked for a late checkout and they were very accommodating. It was in a great location.
Stayed 3 nights in Jan 2026

10/10 Excellent

David, Tauranga

Stayed 1 night in Jan 2026

8/10 Good

Robyn

Stayed 2 nights in Jan 2026

10/10 Excellent

Ellen

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great helpful staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Lucyanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were absolutely helpful, kind and friendly. Room was cleaned everyday, bed was comfortable. Only downfall was shower area was narrow, no disabled handrails and tiles were a bit slippery. Small damages in room: 1. Dent in wall above landline phone. 2. Cracked tile in bathroom below light switch and vanity bench.
Stayed 3 nights in Jan 2026

8/10 Good

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Staff all very friendly
Stayed 2 nights in Jan 2026

8/10 Good

Sue

Stayed 1 night in Jan 2026

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Great service, super friendly staff and clean rooms.
Stayed 1 night in Jan 2026

10/10 Excellent

Andante

Travelled with partner
Liked: Cleanliness
Staff were great, power sockets were not working- bathroom lights by mirror , and lights by the bed - not working. Felt is was not up to the standard we expected for sky city. Mentioned it to staff when signing out. Staff said next time they will upgrade his stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Erana

Stayed 1 night in Jan 2026

10/10 Excellent

Shelley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff are so friendly and helpful. We will definitely stay again. Great selection of restaurants. The bed was huge and very comfortable. Lovely room. Nice and quiet. I might request a room nearer the lifts next time, if that is possible. My bad hip didn't enjoy the long walk 😁
Stayed 1 night in Jan 2026

10/10 Excellent

Rona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thank you for the surprise. We had a lovely experience. Highly recommended
Stayed 1 night in Jan 2026

8/10 Good

Karl

Liked: Cleanliness, staff & service, amenities
The room was large and clean. Cleaned daily. The only issues were the noise from outside the room. There was a seating area so people would sit and talk/laugh, from 5am in the morning. Also, our window was next to the corridor so everyone could look aright in our room. We had to leave the curtains drawn. The staff were all lovely. The hotel is perfectly placed in the city.
Stayed 3 nights in Jan 2026

10/10 Excellent

Sinea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room, comfy bed, amazing facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Wilhelmina Martha

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Easy check in and check out. And the concierge is really helpful.
Stayed 2 nights in Jan 2026

10/10 Excellent

ira

Travelled with partner
Liked: Cleanliness, amenities
Comfy bed and warm towels!!!
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Perfect
Stayed 2 nights in Jan 2026

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was great staff very helpful only problem was a only one English breakfast tea in the room had to ask for more.
Stayed 2 nights in Jan 2026

10/10 Excellent

VISHAL

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Location..... Friendly Staff ....Clean rooms
Stayed 1 night in Jan 2026

10/10 Excellent

Linda

Stayed 1 night in Jan 2026