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Aparthotel

Urban Rest Sylvia Park

Property class: 3

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Photo gallery for Urban Rest Sylvia Park

Apartment, 1 Bedroom | Living area
Exterior
Living area
Two Bedroom Apartment | Private kitchen | Fridge, microwave, oven, stovetop
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
27 Lynton Road, Auckland, 1060
  • Place, Sylvia Park Shopping Center
    ‪1 min walk‬
  • Place, Saint Ann Buddhist Temple
    ‪13 min walk‬
  • Place, Flat Rock Reserve
    ‪2 min drive‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪20 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Laptop workspace, free WiFi, bed sheets

Apartment, 1 Bedroom

  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Apartment

A modern living room with a large sliding glass door leading to a balcony, a flat-screen TV, and a sofa with cushions.

Two Bedroom Apartment

  • 101 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Superior Apartment

One Bedroom Superior Apartment | Laptop workspace, free WiFi, bed sheets

One Bedroom Superior Apartment

  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Urban Rest Sylvia Park

This smoke-free aparthotel features a lift. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Free WiFi, a dishwasher and a hairdryer are among the other amenities available to guests.
Urban Rest Sylvia Park offers 34 air-conditioned accommodations, with a hairdryer. Accommodation at this 3-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils.

Bathrooms include a shower. This Auckland aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

During your stay at Urban Rest Sylvia Park, you're just a quick walk from Sylvia Park Shopping Center. This comfortable aparthotel has 34 apartments. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a fridge and a microwave
  • Free Wi-Fi (speed: 50+ Mbps)
  • Services include a virtual front desk
  • 12 minutes by car from Sky Tower and 6 minutes from Go Media Stadium
  • Pets welcome for a fee
Urban Rest Sylvia Park offers its guests a lift. The front desk is open around the clock.

This 3-star Auckland aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Up to 20 kg per pet
  • Fee: NZD 230 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Virtual front desk

Location highlights

  • In a shopping district
  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 34 units

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Check out  instruction will be sent to the guest via email a day before their departure.

Access methods

Private entrance, smart lock

Pets

  • Pets: NZD 230 per pet, per stay
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: NZD 230 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 48 hours before arrival with check-in information and smart lock details. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Urban Rest Sylvia Park Auckland
Urban Rest Sylvia Park Aparthotel
Urban Rest Sylvia Park Aparthotel Auckland

Urban Rest Sylvia Park Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 28 out of 39 reviews
Rating 8 - Good. 7 out of 39 reviews
Rating 6 - Okay. 2 out of 39 reviews
Rating 4 - Poor. 2 out of 39 reviews
Rating 2 - Terrible. 0 out of 39 reviews

9.2/10

Cleanliness

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Yvonne

Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 5 nights in Dec 2025

10/10 Excellent

Hannah Ismay, London

Liked: Cleanliness, amenities, property conditions & facilities
The apartment was clean and with everything we needed
Stayed 14 nights in Sep 2025

4/10 Poor

Craig

Business traveller

Poor planning and communication

We were put into a room that wasn’t made up. No clean towels, beds slept in by someone else, and dirty dishes. We got moved to another room which was also not cleaned. They expected us to stay. Finally after 3 hours on the phone between the two of us, we were able to get into a clean apartment.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
Stayed 28 nights in Jul 2025

4/10 Poor

Mark

Business traveller
Liked: Cleanliness
There was a major power outage and I arrived late at night to a dark cold apartment that I couldn’t access. Urban rest had failed to inform me that the power was still out and as a result I turned up at work the next day crumpled and hungry . The info regarding how to get in once the power was on was slightly incomplete as well. Worth noting, that despite this will be staying again
Stayed 2 nights in Jun 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Property was well appointed, clean, neat and modern. The included welcome chocolate and cooking basics were fantastic. House keeping presented the place beautifully.
Stayed 19 nights in May 2025

8/10 Good

Timothy

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, room comfort

An excellent stay

A very comfortable stay with my family of 4 adults
Stayed 4 nights in Apr 2025

10/10 Excellent

Niranjan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It is secure,quiet and all the ameneties are a walking distance. The Apartments are extremely clean.The one aspects that surprised me was 1. I had been charged for the apartment three weeks before my visit.
Stayed 4 nights in Mar 2025

10/10 Excellent

Roberto

Business traveller
Liked: Cleanliness, room comfort
Great stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Je

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Feb 2025

10/10 Excellent

Je

Liked: Cleanliness, amenities, property conditions & facilities
The facility is excellent.
Stayed 17 nights in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Heenal

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Sharan

Liked: Cleanliness, property conditions & facilities
Very clean & reception service great, free parking.
Stayed 4 nights in Feb 2025

6/10 Okay

Erina

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The location is so good. it's so close to the shopping mall and convenient. Amenities are well equipped. The room looked so clean, but me and my baby got dust mites bites. I complained about it after stay, but there was no any compensation. You should sanitize matress. Communication was bad. I tried to live chat so many times to ask about parking, but no one answered and disconnected. I called them few times and finally they answered. They said there are no parking in this accomodation. They actually have those. I needed to ask a staff working for the residential areas(not for urban rest) Also the photos are misleading. The upper floors are for residential areas. They are not using for urban rest.

8/10 Good

zubina

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Excellent property, I was with my kids. All pin-pad, easy and safe . Great location and amenities. Generally clean although I think the shower could be a bit cleaner. And i couldn't use the oven.
Stayed 9 nights in Jan 2025

10/10 Excellent

Idy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Modern, had washer and dryer in apartment unit.
Stayed 5 nights in Jan 2025

10/10 Excellent

Manju

Liked: Cleanliness, property conditions & facilities
Excellent property and extremely responsive online service. Would recommend to business travelers and for those who travel on leisure. Would always come back.
Stayed 4 nights in Jan 2025

10/10 Excellent

Phil

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
I couldn’t fault it at all. Just perfect.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

ryan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Exceeded expectations and great value!
Stayed 4 nights in Nov 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, property conditions & facilities
Perfect. No drama. No bad surprises.
Stayed 14 nights in Nov 2024

10/10 Excellent

Taina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
They had great customer service and was clean and efficient
Stayed 3 nights in Nov 2024

8/10 Good

Nicola

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024