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Best Western Plus Waterville Grand Hotel

3.0 star property

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Photo gallery for Best Western Plus Waterville Grand Hotel

Enjoy meals in this cozy dining area with wooden tables and chairs, surrounded by stone-like walls and natural light.
Relax by the pool surrounded by a tiled deck and benches.
Relax in style with a leather sofa set and enjoy the view from the large window.
Relax in a serene space with a flat-screen TV, comfortable chair, and a beautiful beach scene painting.
Welcome to the Best Western Plus entrance, surrounded by beautifully maintained gardens and columns.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Pet-friendly

Explore the area

View in a map
375 Main Street, Waterville, ME, 04901
  • Colby College
    ‪2 min drive‬
  • Kennebec River
    ‪2 min drive‬
  • Waterville Opera House
    ‪4 min drive‬
  • Waterville, ME (WVL-Robert Lafleur)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Relax in a comfortable seating area with a sofa and armchairs, flat-screen TV, and a small table with a lamp and plant.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Two beds with white mattresses and patterned bedspreads, a desk with a TV and a refrigerator.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Relax in comfort with a large bed, desk, and chair, perfect for working or unwinding.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Relax in this cozy space with a desk, flat-screen TV, and comfortable single bed.

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Relax in a cozy space with a comfortable bed, flat-screen TV, and convenient amenities like a refrigerator, microwave, and coffee maker.

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Relax in comfort with a large bed, desk, and chair, perfect for working or unwinding.

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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Bakery case showcases a variety of freshly baked goods, including pastries and cakes.

Fireside Inn & Suites Waterville

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.4 out of 5, Excellent, (1004)
The price is CHF 156
for 1 room
includes taxes & fees
22 Aug - 23 Aug
Fireside Inn & Suites Waterville

About this property

Best Western Plus Waterville Grand Hotel

Hotel in Waterville with 2 restaurants and fitness centre
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and conference space.
Best Western Plus Waterville Grand Hotel offers 138 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Waterville Grand Hotel. During your stay, you'll be within walking distance of First Congregational Church. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at O Briens Irish Restaurant, a family restaurant that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • 14 minutes on foot from First Congregational Church and a 3-minute drive from Kennebec River
  • Pets welcome free of charge
Best Western Plus Waterville Grand Hotel offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 6000 square feet (557 square metres) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western Plus Waterville Grand Hotel. You'll have access to the indoor pool at a partner property. Free self parking is available.

This Waterville hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
O Briens Irish Restaurant – This family restaurant specialises in American cuisine and serves breakfast and dinner.
O Briens Irish Pub – This pub serves lunch and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 1 for adults and USD 1 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • O Briens Irish Pub
  • O Briens Irish Restaurant

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6,000 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (84 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 1 for adults and from USD 1 for children
  • Fee for in-room wireless Internet: USD 0.0 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Waterville Grand
Best Western Plus Waterville Grand Hotel
Best Western Waterville Grand
Waterville Grand Hotel
Best Plus Waterville Grand
BEST WESTERN PLUS Waterville Grand Hotel Maine
Best Western Plus Waterville Grand Hotel Hotel
Best Western Plus Waterville Grand Hotel Waterville
Best Western Plus Waterville Grand Hotel Hotel Waterville

Best Western Plus Waterville Grand Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 314 out of 1005 reviews
Rating 8 - Good. 338 out of 1005 reviews
Rating 6 - Okay. 161 out of 1005 reviews
Rating 4 - Poor. 110 out of 1005 reviews
Rating 2 - Terrible. 82 out of 1005 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent stay!!!

Service was absolutely the best! The room was very clean with a mattress that was super comfortable! 12 pm standard check out time was welcome after a night out. The included breakfast was served by wonderful staff an amazingly fast!!! I strongly recommend this location.
Stayed 1 night in May 2025

2/10 Terrible

Owen

Travelled with family, Travelled with partner
This place is not what it advertised. The bed is okay
Stayed 1 night in May 2025

2/10 Terrible

Drew

I did not check in how don i get a refund
Stayed 1 night in Apr 2025

8/10 Good

Tanner

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
The full bed are small. Ok for 1 person. But they are comfy. Staff was great. Was very hot in the pool area. Otherwise it was a good stay
Stayed 1 night in Apr 2025

10/10 Excellent

Kristin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice and clean, the only downside is they advertise having a hot tub but it is never open.
Stayed 1 night in Apr 2025

4/10 Poor

KACY

Travelled with family

Room turned over before we even checked out....

Sunday morning we walked to our truck to put bags in it and came back in to hang out for a bit before leaving. When we got back to our room it was already being cleaned. We didnt check out and still had our key cards. Warning if you leave your room unattended Sunday morning it will be cleaned ragardless if they know if you are returning or not.
Stayed 1 night in Apr 2025

6/10 Okay

ROBERT

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Our room smelled like Urine and we were woken up to ants crawling on us during the middle of the night in our bed. We have stayed at this hotel several times and appears it is slowly declining in quality. We paid $170.00 for 1 night and at BEST received a $85.00 a night room/stay. Seems like there are a lot of homeless people being boarded there. A lot of people out in the parking lot hanging around and sitting in cars as people come and go.
Stayed 1 night in Apr 2025

4/10 Poor

Hannah

Stayed 1 night in Apr 2025

10/10 Excellent

Duane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed over night but the place very nice and clean. Breakfast was very good!
Stayed 1 night in Apr 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ssssssssssssssssssssssssssss
Stayed 2 nights in Apr 2025

10/10 Excellent

Beverly A

Travelled with family
Liked: Cleanliness, staff & service
A little disappointed that they advertised a hot tub but it was not open or available to use. Property could use an upgrade. Pool was missing a lot of tiles and room where pool was, was quite filthy looking. Very old furniture in the rooms.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hospitality
Stayed 1 night in Apr 2025

8/10 Good

Walter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Enjoyed the bar and restaurant although at times the staff needed more help. The hot tub wasn't working. I'd stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Hunter

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Immediately upon entering the room I was hit by a wet dog smell, smelled of urine, the carpet was nasty, gum stuck to it. I had to leave because the smell was so overpowering I was not able to sleep comfortably.
Stayed 1 night in Apr 2025

10/10 Excellent

Monica

Stayed 1 night in Apr 2025

4/10 Poor

Daniel

Stayed 1 night in Apr 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Denise

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Trinity

Stayed 1 night in Apr 2025

6/10 Okay

Dennis

Travelled with family
Disliked: Staff & service
One worker in the restaurant was not friendly and was very rude to me when I asked a question
Stayed 1 night in Mar 2025

2/10 Terrible

Ethan

Stayed 1 night in Mar 2025