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Holiday Inn Augusta West I-20 by IHG

3.0 star property

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Photo gallery for Holiday Inn Augusta West I-20 by IHG

Exterior
Meeting facility
Property amenity
Free daily buffet breakfast
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
441 Park West, Grovetown, GA, 30813
  • Place, Doctors Hospital of Augusta
    ‪3 min drive‬
  • Place, Augusta Mall
    ‪4 min drive‬
  • Place, Georgia Visitor Information Center - Augusta
    ‪4 min drive‬
  • Airport, Augusta, GA (AGS-Augusta Regional)
    ‪18 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Suite, 1 King Bed, Accessible (Communications) | In-room safe, desk, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(37 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(46 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Standard Room, 1 King Bed, Accessible (Accessible Tub) | In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Accessible (Accessible Tub)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Accessible Tub)

Standard Room, 2 Double Beds, Accessible (Accessible Tub) | In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | In-room safe, desk, iron/ironing board, cots/infant beds

Suite, 2 Bedrooms

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Free Wi-Fi
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About this property

Holiday Inn Augusta West I-20 by IHG

Hotel in Grovetown with 24-hour fitness centre and indoor pool
This hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and coffee/tea in a common area.
Holiday Inn Augusta West I-20 by IHG offers 130 air-conditioned accommodations with a safe and coffee/tea makers. LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves.

This Grovetown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Augusta West I-20 by IHG. During your stay, you'll be close to Fort Eisenhower. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy American cuisine while dining at Kems
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 7 minutes by car from Fort Eisenhower and 10 minutes from Augusta National Golf Club
Holiday Inn Augusta West I-20 by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 1855 square feet (167 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Augusta West I-20 by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Grovetown hotel.

Guests are served a free buffet breakfast daily.
Kems – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Kems

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,855 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lift (104 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Cot
  • Rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn AUGUSTA WEST
Holiday Inn AUGUSTA WEST I-20
Holiday Inn I-20
Holiday Inn I-20 Hotel
Holiday Inn I-20 Hotel AUGUSTA WEST
Holiday Inn Augusta West I-20 Hotel Grovetown
Holiday Inn Augusta West I-20 Hotel
Holiday Inn Augusta West I-20 Grovetown
Holiday Inn AUGUSTA WEST I 20
Augusta West I20 Grovetown

Holiday Inn Augusta West I-20 by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 604 out of 1001 reviews
Rating 8 - Good. 216 out of 1001 reviews
Rating 6 - Okay. 90 out of 1001 reviews
Rating 4 - Poor. 41 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Britany

Stayed 1 night in Nov 2025

8/10 Good

Pat

Travelled with family, Travelled with partner
Entire property looked spic and span clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities
Clean, and breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

4/10 Poor

Jim

Liked: Cleanliness, staff & service
Staff was fine. Room was right next to the elevator. Noisy all night. Should have asked for a different room, but I was too damn tired from driving all day.
Stayed 1 night in Nov 2025

10/10 Excellent

Rajan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a night and had a great time as they have bar and food right at the hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Derricka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service
Stayed 1 night in Oct 2025

10/10 Excellent

Chardae, Blythe

Liked: Cleanliness, amenities, property conditions & facilities
The clean bathrooms, omg the Dove products were so great! The staff was so great! The multiple mirrors in the room. The breakfast was great. The indoor pool was so great. It was just the right temperature! The late check option was great! Thanks for the great experience!
Stayed 1 night in Nov 2025

10/10 Excellent

Holly

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was nice & clean. It was very spacious. The lobby & breakfast area was nice. The staff was very friendly.
Stayed 2 nights in Nov 2025

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, property conditions & facilities
stay was wonderful , i always stay here when in town
Stayed 1 night in Nov 2025

10/10 Excellent

Arnold

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes yes and yes
Stayed 4 nights in Oct 2025

10/10 Excellent

Melissa

Stayed 2 nights in Oct 2025

10/10 Excellent

Eduardo

Stayed 1 night in Oct 2025

8/10 Good

Dennis

Liked: Cleanliness, amenities
The hotel was good and it was clean. Most of the staff were helpful and friendly. I did have a problem with the Clarance part of the service staff knocking on the door 3 hours before check out asking if we were still in the room room
Stayed 1 night in Oct 2025

10/10 Excellent

jasmine

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff was friendly. I had a ton of children with me - definitely a kid friendly vibe.
Stayed 1 night in Sep 2025

10/10 Excellent

Teron, Fairburn

Stayed 1 night in Oct 2025

10/10 Excellent

Keara

Stayed 1 night in Oct 2025

10/10 Excellent

Raekwon

Stayed 2 nights in Oct 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything and all of the staff was excellent. The hotel is gorgeous. If i have to say a negative comment it was it was extremely cold in the building and the room. I had to turn on the heat. They may need to have a hvac company come out to adjust the system. Another issue was my bed wad hard as a rock. I stayed for one night and will definitely come and stay again when i return. Keep up the great customer service.
Stayed 1 night in Oct 2025

4/10 Poor

April

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Elijah

Stayed 1 night in Oct 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel reception staff was amazing, Polite and professional. Room was clean from beds, floor, to shower. The breakfast was top of the line..Delicious. The Hostess, Ms. Doris, was the kindness and sweetest person you'd want to meet. She made sure your breakfast meal and experience was to your likeing. We had a wonderful stay. Looking forward to making this trip again and again....
Stayed 1 night in Oct 2025

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Oct 2025

10/10 Excellent

Brandon

Stayed 1 night in Oct 2025