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Holiday Inn Express Augusta Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Augusta Downtown by IHG

Free daily buffet breakfast
Exterior
Outdoor pool, pool loungers
Exterior
Suite, 1 King Bed | Pillow-top beds, in-room safe, desk, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View in a map
444 Broad St, Augusta, GA, 30901
  • Place, Augusta Riverwalk
    ‪5 min walk‬
  • Place, Bell Auditorium
    ‪12 min walk‬
  • Place, Augusta Convention Center
    ‪17 min walk‬
  • Airport, Augusta, GA (AGS-Augusta Regional)
    ‪14 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible (Mobility)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Standard Room, 1 King Bed, Accessible (Mobility) | Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility)

7.2 out of 10
Good
(5 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (Leisure)

8.8 out of 10
Excellent
(42 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(36 reviews)
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Pillow-top beds, in-room safe, desk, blackout curtains

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About this property

Holiday Inn Express Augusta Downtown by IHG

Hotel in Augusta with free breakfast and free local area shuttle
An outdoor pool, a fitness centre and a business centre are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Other amenities include a meeting room, dry cleaning and laundry facilities.
Holiday Inn Express Augusta Downtown by IHG offers 117 accommodations with a safe and free newspapers. Beds feature pillowtop mattresses. 43-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

This Augusta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Holiday Inn Express Augusta Downtown by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Augusta Museum of History. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and mini golf
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Augusta Museum of History and 4 minutes on foot from Marion Hatcher Center
  • Free local-area shuttle service
Holiday Inn Express Augusta Downtown by IHG offers its guests an outdoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Augusta Downtown by IHG. Self parking is free.

This Augusta hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • Gym
  • Mini golf
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1965
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express Augusta Downtown by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Express Augusta East
Holiday Inn Express Augusta East
Holiday Inn Express Augusta East Hotel
Holiday Inn Express Augusta Downtown Hotel

Reviews

Holiday Inn Express Augusta Downtown by IHG Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 542 out of 1001 reviews
Rating 8 - Good. 270 out of 1001 reviews
Rating 6 - Okay. 94 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 55 out of 1001 reviews

Reviews

10/10 Excellent

Marcos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Place was nice
Stayed 3 nights in Jul 2025

10/10 Excellent

Carla

Travelled with family
Liked: Amenities, property conditions & facilities
Very nice place to stay and would recommend to others
Stayed 2 nights in Jul 2025

8/10 Good

Preston

Stayed 2 nights in Apr 2025

8/10 Good

Emma, McDonough

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was kind and friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Garey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Shante

The price was less than what was
Stayed 6 nights in Jun 2025

10/10 Excellent

Jean-Pierre

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I've stayed at this hotel before, and I love it each time. I love the continental breakfast and my kids love the pool. I would definitely stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Emily

Stayed 1 night in Jun 2025

6/10 Okay

Lekia

Stayed 1 night in Jun 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a good place
Stayed 1 night in Jun 2025

10/10 Excellent

Meredith

Travelled with group
Liked: Cleanliness
It was great stay only one hiccup and one empolyee said the pool was closed when it wasnt
Stayed 3 nights in Jun 2025

6/10 Okay

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort
To Whom it may concern; I booked a walk in Shower and didn't received it.May husband us disabled.But survived two night weekend. Mattress was to High.Thank you Mrs M.McCullough.
Stayed 2 nights in May 2025

8/10 Good

Chuck, Baltimore

Liked: Cleanliness, property conditions & facilities
I recently spent six nights at the Holiday Inn Express Augusta Downtown and would like to share both my positive experiences and one concern during my stay. First and foremost, I want to extend my heartfelt thanks to Asha Kelly, who was the first person I encountered upon arrival. She went above and beyond to make me feel welcome and supported during a time when I needed some extra assistance. Her kindness, professionalism, and genuine care made a lasting impression on me, and I will never forget her exceptional service. I also want to commend the transportation staff member (whose name I unfortunately didn’t catch) who was always friendly, helpful, and very knowledgeable. His attitude made getting around easier and more enjoyable. My only issue during the stay involved a housekeeping interaction between June 5th and 6th. I had requested a replacement for a malfunctioning shower soap dispenser. The replacement was eventually delivered, but rather than being installed with the other two existing dispensers, it was simply placed on the shower shelf. I tried to communicate (by handing the bottle to the staff member) that I would like it mounted properly like the others, but unfortunately, that request didn’t seem to be understood or acted upon. The staff member chose not to speak to me at all and only motioned what her intentions were. In fact, she placed the bottle right back where she had put it originally and walked out of the room without further communication. Chuckie Ar
Stayed 6 nights in Jun 2025

4/10 Poor

Ryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Fine hotel, clean and good shower. Super thin walls though…had constant noise going on throughout the hotel through the night and didn’t get any sleep. Also awoke to what sounded like someone KICKING A BARREL DRUM OR WATER HEATER DOWN THE HALLWAY. It was so loud that’s the only way I could describe it, which in theory wouldn’t make sense. I’ve never been so startled in my life at a hotel…AND THEN TO HAVE IT HAPPEN TWICE?! Also, the air conditioning unit in the room was incredibly loud if you turned the room down past 73…IN JUNE. I awoke in a nice pool of sweat to the thunderous booms and was about ready to just call it a night and drive two hours back to Atlanta. The staff overall was very nice however and I enjoyed my stay in the city. The hotel…well, another story.
Stayed 1 night in Jun 2025

10/10 Excellent

Sonja

Stayed 1 night in Jun 2025

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Very short stay. Seemed nice.
Stayed 1 night in May 2025

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities
It was clean
Stayed 1 night in Jun 2025

6/10 Okay

Yiming, Belmont

Liked: Cleanliness, amenities
The facility is nice and clean, the staffs are helpful. However, Augusta downtown feels quite deserted in a normal day, even though it’s where all these recommended tourist attractions are, like Riverwalk and the Morris Museum of Art, etc. The biggest complaints I have is the breakfast — the milk they put out (in the refrigerator) had past expiration by one day. The one I opened had visible signs of turning bad. I threw it away, and just had some bacon, sausage and scrambled eggs, and I still ended up having stomach problems and had a couple of runs for the restroom an hour later.
Stayed 1 night in Jun 2025

8/10 Good

Christopher, Dallas

The bbbbbbhhhgg
Stayed 5 nights in May 2025

10/10 Excellent

Eric, Mountain Top

Stayed 2 nights in May 2025

8/10 Good

Debra

Stayed 1 night in May 2025

8/10 Good

Mary

Stayed 1 night in May 2025

8/10 Good

Kathy, Vidalia

Liked: Cleanliness, amenities, property conditions & facilities
Very clean & contemporary room. Internet was not working first day of stay; otherwise, staff was very nice & we enjoyed our time there.
Stayed 2 nights in May 2025

6/10 Okay

Dean

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The pictures on site of breakfast are a bit misleading. Was no Yogurt in cooler. Fruit was apples only. Just average and had higher expectations after seeing photos.
Stayed 1 night in May 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025