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Quality Inn & Suites Augusta I-20

2.5 star property

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Photo gallery for Quality Inn & Suites Augusta I-20

Lobby
Exterior
Exterior
Suite, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
2562 Center West Pkwy, Augusta, GA, 30909
  • Place, Bowlero Augusta
    ‪4 min drive‬
  • Place, Forest Hills Golf Course
    ‪5 min drive‬
  • Place, Augusta National Golf Club
    ‪7 min drive‬
  • Airport, Augusta, GA (AGS-Augusta Regional)
    ‪22 min drive‬

Room options

View all photos for Suite 1 King 1 Queen Non Smoking 1 person Sofabed

Suite 1 King 1 Queen Non Smoking 1 person Sofabed | Premium bedding, desk, laptop workspace, blackout curtains

Suite 1 King 1 Queen Non Smoking 1 person Sofabed

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 5
  • 2 King Beds, 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(21 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(12 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a TV mounted on the wall, a framed picture on the wall, and a door leading to a bathroom.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a window with curtains, and a patterned carpet.

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, bedside tables, a desk, a chair, a window with curtains, and an air conditioning unit.

Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • Free Wi-Fi

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Exterior
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About this property

Quality Inn & Suites Augusta I-20

Along with a 24-hour fitness centre, this smoke-free hotel has coffee/tea in a common area and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Quality Inn & Suites Augusta I-20 offers 59 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Augusta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Augusta I-20. During your stay, you'll be within walking distance of Bowlero Augusta. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include free newspapers in reception, a business centre and a gift shop
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Augusta National Golf Club and 6 minutes from Augusta University - Summerville Campus
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. Free breakfast is served daily. A 24-hour fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly Quality Inn & Suites Augusta I-20. Self parking is free.

This Augusta hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 2005
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 9:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. At the property, quiet hours are enforced between 9:00 PM and 9:00 AM.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Garden City Augusta
Best Western Garden City Inn Augusta
Americas Best Value Inn Augusta Garden City
Americas Best Value Augusta Garden City
Americas Best Value Inn Augusta Garden City Hotel
Americas Best Value Inn Suites Augusta Garden City
Americas Best Value Inn Garden City Hotel
Quality Inn Augusta
Quality Augusta
Quality Inn Suites
Quality & Suites Augusta I 20
Quality Inn & Suites Augusta I-20 Hotel
Quality Inn & Suites Augusta I-20 Augusta
Quality Inn & Suites Augusta I-20 Hotel Augusta

Quality Inn & Suites Augusta I-20 Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 364 out of 649 reviews
Rating 8 - Good. 150 out of 649 reviews
Rating 6 - Okay. 70 out of 649 reviews
Rating 4 - Poor. 31 out of 649 reviews
Rating 2 - Terrible. 34 out of 649 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Calvin

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room appearance and the staff were very pleasant.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Clean room, places to eat, right at interstate
Stayed 1 night in Feb 2026
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean room
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Vlad

Liked: Cleanliness
This hotel is clearly not for romantic trips, if you are passing through and you need to spend the night, then it is quite suitable and the price is reasonable, nothing special .
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alajauan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Mar 2026
Verified

8/10 Good

Melissa or Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel for around $100/night. Not well insulated so kind of noisy. Could use updating but was clean. Water pressure wasn’t great, but bathroom was clean. Breakfast was ok.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great time and the staff was great, thank you
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, good breakfast, nice staff
Stayed 8 nights in Sep 2025
Verified

8/10 Good

Ken

Liked: Cleanliness, staff & service
Nice stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Robbie

Liked: Cleanliness, staff & service
Clean room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

jack

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Dec 2025
Verified

8/10 Good

Tabetha

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Rodney

K
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Stayed 1 night in Oct 2024
Verified

8/10 Good

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional and friendly, the room was exceptionally clean and fresh , surrounding were quiet and restful . I will stay there again !
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Under construction during our visit.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Good sized room, very clean and comfortable. Walking distance to restaurants. Would stay again
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Shaheim

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My stay was okay.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, and the room was very nice, clean, and quiet. Lots of places to eat close by, even within walking distance. Easy access to downtown and interstate.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jolene

Liked: Cleanliness, amenities, property conditions & facilities
We would stay there again.
Stayed 1 night in May 2025
Verified

8/10 Good

JANET

Liked: Cleanliness, staff & service, property conditions & facilities
comfortable, food was good
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Steven

Liked: Staff & service
Disliked: Cleanliness
Everything was fine until seeing a German cockroach crawling around while we were about to get breakfast… we went elsewhere and left
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Terrance

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was quiet.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Great customer service!
Stayed 2 nights in Jun 2025