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Aiden Austin City Hotel

4.0 star property
VIP Access

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Photo gallery for Aiden Austin City Hotel

Restaurant
Bar (on property)
Outdoor pool
Exterior
Pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
2200 S I H 35, Austin, TX, 78704
  • Place, South Congress Avenue
    ‪15 min walk‬
  • Place, St. Edward's University
    ‪15 min walk‬
  • Place, Lady Bird Lake
    ‪2 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

King Room

  • Sleeps 2
  • Free Wi-Fi

Mobility Accessible King Room with Bathtub

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 Queen Bed, Nonsmoking, Exterior Entrance

A hotel room with a bed, a nightstand, a mirror, a red ottoman, and a patterned armchair.

1 Queen Bed, Nonsmoking, Exterior Entrance

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(38 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(52 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

8.8 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Single Bed, Accessible, Refrigerator & Microwave

Suite, 1 Single Bed, Accessible, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Single Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Aiden Austin City Hotel

This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour business centre, a conference centre and a hot tub are on-site. Housekeeping is available on request.
Aiden Austin City Hotel offers 158 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

A children's pool and a hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Aiden Austin City Hotel. During your stay, you'll be within walking distance of Lady Bird Lake. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests love the breakfast and bar
  • Just a 4-minute drive from Lady Bird Lake and a few minutes from Governor's Mansion
  • Pets welcome for a fee
Aiden Austin City Hotel offers its guests a kids' pool, a hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 7200 square feet (669 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Aiden Austin City Hotel. Self parking is free.

This 4-star Austin hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.
Machi Sushi – On-site sushi bar. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Machi Sushi

Things to do

  • Children's pool
  • Gym
  • Hot tub

Family friendly

  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference centre (7,200 square foot of space)
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (84 centimetre high)
  • Lever door handles
  • Lift (81 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches used
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per day
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses some solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Austin City Best Western
Austin City Hotel
Austin City Hotel Best Western
Austin City Hotel Best Western Plus
Best Western Austin City
Best Western Austin City Hotel
Best Western Austin City Plus
Best Western Plus Austin City
Best Western Plus Austin City Hotel
Best Western Plus City Hotel
Aiden Austin City Hotel Hotel
Aiden Austin City Hotel Austin
Aiden Austin City Hotel Hotel Austin
Aiden by Best Western Austin City Hotel
Aiden by Best Western @ Austin City Hotel

Aiden Austin City Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1264 out of 1885 reviews
Rating 8 - Good. 372 out of 1885 reviews
Rating 6 - Okay. 153 out of 1885 reviews
Rating 4 - Poor. 50 out of 1885 reviews
Rating 2 - Terrible. 46 out of 1885 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gregory Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Juana

This place is perfect for families
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay, highly appreciated and will come back
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Always a plesant stay and great staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and friendly staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jedidia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here often when we come to Austin bc of the location on I-35
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Clean room , safe environment and staff was great and food Highly recommend
Stayed 4 nights in Feb 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

hellen

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great super cute hotel and great staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel with great staff, comfortable rooms and unique relaxing atmosphere.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and Loved that they had a Tesla destination charger!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Room was great and the staff were friendly.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a great location, very clean, and very enjoyable.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice short stay hotel. Good pool facilities for family, rooms could have a bit more lighting
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities
Clean room, good breakfast, free parking
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooom Excellent staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, super clean, and comfortable.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was nice. Clean and love the restaurant in hotel.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay. Loved this motel. Great service and clean rooms though a bit over perfumed.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lissette

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the service was great!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jessika

Liked: Amenities
Everything was great. The restaurant connecting to the property was great and super convenient
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities
Clean room, rad staff, good breakfast!!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Ye

Liked: Cleanliness, amenities, property conditions & facilities
good breakfast, convenient location, free parking, close to downtown.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Kelli

Liked: Cleanliness, amenities, property conditions & facilities
Excellent easy to get to, friendly staff. Would go again!
Stayed 1 night in Feb 2026