Victoria was wonderful! She is very responsive and helpful. There were a couple minor issues that came up during our stay, but Victoria addressed them immediately and they were resolved without any further inconvenience. The house itself is clean, comfortable, and cozy, though not fancy. Overall, my wife and I were happy at this place and found Victoria to be a most gracious host.
This was supposed to be a 14 day stay for my family and me in this so-called charming house. After the third day, we left the house because of roaches. I was making coffee and had a roach crawl up my leg. We evacuated the premises immediately. I never seen such aggressive roaches before that crawl people. When I contacted Victoria she said I need a picture of the roach and she said she just had this house sprayed last month. We told her we were leaving and requested some kind of refund and she said we have to go through VIBO. There was no way I was going back in the house and waste my vacation trying to take a picture of all the roaches in the house. Would not recommend to anybody.
The location was perfect as we were visiting family who live in the Mueller area. Victoria was very responsive to any questions or concerns we had. We would stay again on our next visit to Austin.
Stayed here for a short weekend and this home couldnât have been more perfect! Great location, clean, and the check-in process couldnât have been easier. Thank you for having us!