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Embassy Suites by Hilton Austin Downtown South Congress

3.5 star property

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Photo gallery for Embassy Suites by Hilton Austin Downtown South Congress

Relax in our spacious lobby with a central bar area, featuring a high ceiling, mezzanine level, and comfortable seating areas.
Experience the inviting atmosphere of our hotel lobby, featuring a central seating area, water feature, and modern design.
Experience the modern design of our spacious atrium, featuring a central planter and multiple seating areas.
Relax in this inviting lounge area with armchairs, a coffee table, and floor lamps.
Relax in our spacious lobby with comfortable seating, a coffee table, and a dining area.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

Map
300 S Congress Ave, Austin, TX, 78704
  • Palmer Events Center
    ‪7 min walk‬
  • Austin Convention Center
    ‪13 min walk‬
  • University of Texas at Austin
    ‪3 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪13 min drive‬

Room options

View all photos for Premium Suite, Accessible, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Suite, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

TV, pay films

Suite, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(37 reviews)
  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Bedrooms, Non Smoking, Bathtub

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Suite, 2 Bedrooms, Non Smoking, Bathtub

  • 100 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Premium Suite, 2 Bedrooms, Accessible, Bathtub

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Suite, 2 Bedrooms, Accessible, Bathtub

  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

TV, pay films

Suite, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

TV, pay films

Suite, 2 Queen Beds, Accessible, Bathtub

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (1 King, 1 Double, Sofa Sleeper)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (1 King, 1 Double, Sofa Sleeper)

  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 1 King Bed (Peloton Bike)

Suite, 1 King Bed (Peloton Bike) | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed (Peloton Bike)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 1 King Bed, City View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, City View

8.6 out of 10
Excellent
(14 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 Bedroom, Non Smoking

  • 30 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Premium Suite, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(52 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

TV, pay films

Suite, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (2 Queen, 1 Double, Sofa Sleeper)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (2 Queen, 1 Double, Sofa Sleeper)

  • 52 sq m
  • Sleeps 7
  • 2 Queen Beds and 1 Double Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites by Hilton Austin Downtown South Congress

Hotel with free breakfast, steps from South Congress Avenue
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Weekday breakfast is free. Other amenities include a bar/lounge, a snack bar/deli and WiFi in public areas.
Embassy Suites by Hilton Austin Downtown South Congress offers 262 accommodations with laptop-compatible safes and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Austin hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Embassy Suites by Hilton Austin Downtown South Congress. During your stay, you're just a quick walk from South Congress Avenue. You'll find features such as a free manager's reception, plus an indoor pool and a restaurant.
  • Free cooked-to-order breakfast served daily
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the breakfast
  • Steps from South Congress Avenue and 5 minutes on foot from Lady Bird Lake
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Austin Downtown South Congress offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi for a fee.

Event space at this hotel measures 3030 square feet (281 square metres) and includes conference space. The business-friendly Embassy Suites by Hilton Austin Downtown South Congress also features multilingual staff, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 3.5-star Austin hotel is smoke free.

Guests are served a free cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
SoCo Bar and Bites – This bar only serves dinner.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • SoCo Bar and Bites

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 3,030 square feet of conference space
  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Covered self-parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Austin-Downtown/Town Lake
Embassy Suites Hotel Austin-Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Hotel
Embassy Suites Austin-Downtown/Town Hotel
Embassy Suites Austin-Downtown/Town Hotel
Hotel Embassy Suites Austin-Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Hotel
Hotel Embassy Suites Austin-Downtown/Town Lake Austin
Austin Embassy Suites Austin-Downtown/Town Lake Hotel
Embassy Suites Austin Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Austin
Embassy Suites Austin Town
Embassy Suites Hilton Austin Downtown South Congress
Embassy Suites by Hilton Austin Downtown South Congress Hotel
Embassy Suites Hilton Austin Downtown South Congress Hotel
Embassy Suites by Hilton Austin Downtown South Congress Austin
Hotel Embassy Suites by Hilton Austin Downtown South Congress
Embassy Suites by Hilton Austin Downtown South Congress Austin
Embassy Suites Hilton Hotel
Embassy Suites Hilton
Embassy Suites Austin Downtown/Town Lake

Embassy Suites by Hilton Austin Downtown South Congress Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 467 out of 1006 reviews
Rating 8 - Good. 235 out of 1006 reviews
Rating 6 - Okay. 153 out of 1006 reviews
Rating 4 - Poor. 74 out of 1006 reviews
Rating 2 - Terrible. 77 out of 1006 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, no valet service, older hotel but rooms have been upgraded. Parking is extra cost and a block away.
Stayed 1 night in Apr 2025

8/10 Good

Sam

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location from downtown, far enough away to not being around busy downtown areas but not to far to not be apart of it. Close to shops and centers and restaurants all in walking distance. I just wish parking wasnt so expensive prefer free parking for a place i am actually staying but give a discount we are staying there.
Stayed 2 nights in Apr 2025

2/10 Terrible

Linda

Honest or dishonest

I left my iphone in my room, left to my event , checkout. Called they said it's not there & my location says it is.
Stayed 1 night in Mar 2025

10/10 Excellent

Hayley

Stayed 1 night in Apr 2025

2/10 Terrible

Josanie

Stayed 1 night in Apr 2025

2/10 Terrible

Narmin

Travelled with family

Worst experience ever

My son has been experiencing nightmares and bedwetting since the traumatic incident involving the SWAT team on our floor. The entire situation unfolded directly across from our room, and it was an incredibly distressing experience for both of us.
Stayed 4 nights in Mar 2025

10/10 Excellent

Laura D.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay !!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
The Best !!!
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Ok but I wouldn’t stay again

Only one elevator was working when we arrived and was not fixed while we were there, the key cards kept deactivating, it was very difficult to get in and out of the parking garage because of the key cards, the food was ok, staff were friendly for the most part, parking is so expensive! It was ok for a couple of nights but I would not stay there again.
Stayed 2 nights in Mar 2025

6/10 Okay

Thomas

Stayed 4 nights in Mar 2025

4/10 Poor

Stephanie, Carlisle

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Unfortunately, this jewel has lost its sparkle. I've stayed here many times, but this time it just appeared dirty and old. Love the location close to South Congress shops and restaurants. This property definitely needs a facelift.
Stayed 1 night in Mar 2025

10/10 Excellent

Lucio

Stayed 2 nights in Dec 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, rooms very clean. Some of the physical plant a little bit worn or run-down (couch cushions, staircases, parking garage). Breakfast is nice and pretty varied, and staff kept everything supplied and neat. Free afternoon reception a nice plus - drinks are small but can't complain about a free drink. Very convenient to downtown and S. Congress (and the bat bridge) and Barton Springs area.
Stayed 4 nights in Mar 2025

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 3 nights in Mar 2025

6/10 Okay

Truc

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
2 of 3 elevators were broken
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Updates and maintenance needed

Parking garage is nasty old and gross
Stayed 1 night in Mar 2025

8/10 Good

Peter

Stayed 1 night in Mar 2025

10/10 Excellent

Anthony, Los Angeles

Business traveller
Liked: Cleanliness, staff & service, amenities
It was a good location for SXSW and South Congress shopping district.
Stayed 3 nights in Mar 2025

10/10 Excellent

Klifford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found a roach in our room. Other than that, we loved our stay
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service

Average for me

Phone was not plugged in on arrival. Cords behind were filthy. Cobwebs at console outside the lifts. Only one lift worked for the ENTIRE stay. Missed happy hour by 5min due to the bottle neck at lifts and was told no sorry too late!! Asked at front desk for directions to visitors center and guy looked at me like a deer in headlights. Got directions from another but was wrong because visitor’s center changed locations. Breakfast was average. Crowd seemed rough/ ghetto at times.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sheree

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get the Suite!

I have been all around the world and this is my FAVORITE hotel. The happy hour snacks were WELL worth the price. Not to mention the suites. The only downside is the parking is $50 a day. So that was a shock.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4-star location; 2-star hotel

Sitting at the base of the S. Congress bridge and on the side of the river closest to shopping, the location couldn't be beat, but the hotel left a lot to be desired. Only one elevator (of 3) worked with no way to access interior stairs from the lobby, house-keeping didn't clean our room until the fourth of a five day stay, our room smelled musty, the pull-out sofa was stained, and the wall-paper was also stained and peeling.
Stayed 5 nights in Mar 2025