Hilton Garden Inn Austin North

3.0 star property

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Photo gallery for Hilton Garden Inn Austin North

Exterior
Outdoor pool
Lobby
Lobby
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pool
  • Pet-friendly
  • Housekeeping

Explore the area

Map
12400 N Ih 35 Bldg C, Austin, TX, 78753
  • St. David's North Austin Medical Center
    ‪5 min drive‬
  • Q2 Stadium
    ‪7 min drive‬
  • Arboretum at Great Hills Mall
    ‪8 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪20 min drive‬

Room options

1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

One king evolution sofabed

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

Suite, Accessible

  • Sleeps 2
  • 1 King Bed

Room, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Drinks/Snacks)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Aqua View

  • Sleeps 3
  • 1 King Bed

Standard Room

  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Drinks/Snacks)

  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Hilton Garden Inn Austin North

Hotel with free parking, in the vicinity of St. David's North Austin Medical Center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and a business centre.
Hilton Garden Inn Austin North offers 117 accommodations with coffee/tea makers and complimentary newspapers. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Austin North. During your stay, you'll be close to St. David's North Austin Medical Center. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy American cuisine while dining at Garden Grille
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from St. David's North Austin Medical Center and 8 minutes from Museum of Ice Cream
  • Cats and dogs welcome for a fee
Hilton Garden Inn Austin North offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 2614 square feet (243 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn Austin North. Self parking is free.

This 3-star Austin hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Garden Grille – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9.95 to 16.95 per person
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Garden Grille

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,614 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.95 to 16.95 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Austin North
Hilton Garden Inn Hotel Austin North
Hilton Garden Inn Austin North Hotel
Austin Hilton
Hilton Garden Inn Austin Northwest / Arboretum Hotel Austin
Hilton Garden Inn Austin North Hotel Austin
Hilton Garn Inn Austin Hotel
Hilton Garden Austin Austin
Hilton Garden Inn Austin North Hotel
Hilton Garden Inn Austin North Austin
Hilton Garden Inn Austin North Hotel Austin

Hilton Garden Inn Austin North Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 541 out of 1000 reviews
Rating 8 - Good. 231 out of 1000 reviews
Rating 6 - Okay. 96 out of 1000 reviews
Rating 4 - Poor. 60 out of 1000 reviews
Rating 2 - Terrible. 72 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Donetria

The check in was fast and friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Arlin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
o
Stayed 2 nights in Feb 2025

10/10 Excellent

Marchelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Austin trip was amazing

We had a wonderful experience. I LOVE Really Good customer service. Nathaniel, Faith and Drea all went over and above to make me and my daughter feel right at home in Austin. That Ribeye steak was EVERYTHING!! WE WILL DEFINITELY BE BACK!!! Thanks for everything
Stayed 2 nights in Feb 2025

10/10 Excellent

Montrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Claire

Liked: Amenities
Asd
Stayed 1 night in Feb 2025

8/10 Good

Homero

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alicia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again!
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely great experience after a horrible experience at the Avid. Kind and empathetic customer service. Hilton Gardens never disappoint!
Stayed 1 night in Feb 2025

8/10 Good

Pablo

Stayed 3 nights in Jan 2025

10/10 Excellent

stephanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Heliodoro

Business traveller
Disliked: Staff & service

Hotels.com and hotel do not communicate

This hotel and hotels.com do not communicate. You will be charged without your permission by either Hotels.com or the hotel.
Stayed 2 nights in Jan 2025

8/10 Good

Harkaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Jan 2025

2/10 Terrible

Casey

Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints!
Stayed 3 nights in Oct 2024

10/10 Excellent

Sakeenah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk agents (Justone and the other African American gentleman) that helped me were very kind and helpful. Room was clean and just what I needed. Food options were plentiful since I was iced/snowed in most of my stay. Only complaint is a few of the gym machines were out of order. I made due with what was available.
Stayed 3 nights in Jan 2025

10/10 Excellent

Berkeley

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Catherine at the front desk was sweet, courteous and prompt
Stayed 1 night in Jan 2025

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Rebeca, Magnolia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. Clean and stay are very friendly
Stayed 1 night in Jan 2025

2/10 Terrible

Paritosh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
High fee charged for pet services. Not recommended if you have pets
Stayed 1 night in Jan 2025

10/10 Excellent

Gowtham

Stayed 1 night in Jan 2025

2/10 Terrible

Antwon

Disliked: Staff & service, property conditions & facilities, room comfort

Front Desk Needs Communication Class

When I came in the young black man didn’t acknowledge me. As I am a black man myself. He talked really low as if he did t want to talk at all. I had to speak to him first. I asked for a room that looked out front of the hotel and he asked “why for security?” Then said no when the hotel is empty.
Stayed 1 night in Jan 2025