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Holiday Inn Express & Suites Austin Downtown - University by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Austin Downtown - University by IHG

Exterior
Exterior
Exterior
Exterior
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
805 Neches Street, Austin, TX, 78701
  • Place, Sixth Street
    ‪7 min walk‬
  • Place, Texas State Capitol
    ‪8 min walk‬
  • Place, University of Texas at Austin
    ‪12 min walk‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room

9.0 out of 10
Wonderful
(81 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(127 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Mobil, Roll Shower)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobil, Roll Shower)

7.0 out of 10
Good
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Comm, District View)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Comm, District View)

7.8 out of 10
Good
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Pool View (Comm)

Room amenity

Standard Room, 1 King Bed, Accessible, Pool View (Comm)

9.2 out of 10
Wonderful
(24 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Mobil, Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobil, Tub)

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(117 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, City View

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, City View

7.6 out of 10
Good
(7 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Comm)

9.0 out of 10
Wonderful
(41 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible (Mobil, Tub)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Accessible (Mobil, Tub)

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible (Comm)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Accessible (Comm)

7.6 out of 10
Good
(4 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible (Comm, Roll Shwr)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Accessible (Comm, Roll Shwr)

8.0 out of 10
Very good
(6 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Holiday Inn Express & Suites Austin Downtown - University by IHG

An outdoor pool, a fitness centre and a poolside bar are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and self parking.
Holiday Inn Express & Suites Austin Downtown - University by IHG offers 171 accommodations with a safe and free newspapers. Beds feature down duvets. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Austin Downtown - University by IHG. During your stay, you're just a quick walk from Sixth Street. Enjoy features like free WiFi in public areas, plus an outdoor pool and a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the pool bar
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 15-minute walk of Sixth Street and University of Texas at Austin
Holiday Inn Express & Suites Austin Downtown - University by IHG offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the pool bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A terrace, a vending machine, and laundry facilities are also featured at the business-friendly Holiday Inn Express & Suites Austin Downtown - University by IHG. For a fee, parking is available.

This Austin hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:00 AM to 1:00 PM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 45 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (86 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 45 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Austin Downtown University Hotel
Holiday Inn Express Austin Downtown University
Holiday Inn Express Suites Austin Downtown University
Holiday Inn Express Suites Austin Downtown University by IHG

Holiday Inn Express & Suites Austin Downtown - University by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1321 out of 2189 reviews
Rating 8 - Good. 453 out of 2189 reviews
Rating 6 - Okay. 215 out of 2189 reviews
Rating 4 - Poor. 106 out of 2189 reviews
Rating 2 - Terrible. 94 out of 2189 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Bruce

Liked: Cleanliness
Room was acceptable. There was no staff at the front desk. Guests had to check in at the adjacent Hotel Indigo and then take a long walk to the Holiday Inn Express. Someone at IHG corporate must have thought that money could be saved by doing away with a front desk at the Holiday Inn Express. Penny wise and pound foolish. The abandoned lobby at the Holiday Inn Express felt inhospitable at night, if not creepy. Is that the look that IHG wants? Expedia customers should be warned in advance of booking their trip to this property.
Stayed 2 nights in Jan 2026

10/10 Excellent

David

Stayed 3 nights in Jan 2026

2/10 Terrible

Josh

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Heat didn’t work and water was cold. They even sent someone up and then when they “fixed it” it was scolding hot. Horrible stay
Stayed 2 nights in Feb 2026

6/10 Okay

Edith

Liked: Cleanliness, property conditions & facilities
The staff was friendly and the street parking wasn't too bad. Not really sure why they charge so much to have hotel covered parking. Unfortunately the hot water does not work at 4am, really lame when you're trying to get ready for your day! The shower head was super harsh. Also the heated pool that is supposed to be open year round was also not heated during hours of operation...
Stayed 4 nights in Jan 2026

10/10 Excellent

Jeffrey

Stayed 1 night in Feb 2026

10/10 Excellent

Vahe

Stayed 4 nights in Jan 2026

8/10 Good

Eillen

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Staff were courteous. Room was spotless
Stayed 1 night in Feb 2026

6/10 Okay

Kevin

Stayed 3 nights in Jan 2026

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, staff was friendly and attentive. Will definitely book again next time.
Stayed 3 nights in Jan 2026

4/10 Poor

Raffi

Stayed 4 nights in Jan 2026

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service
Everything was good except there was no tv remote.
Stayed 3 nights in Jan 2026

10/10 Excellent

Rob

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean room. Helpful staff. Will come back!
Stayed 1 night in Jan 2026

8/10 Good

Misty

Stayed 1 night in Jan 2026

4/10 Poor

rahim

Liked: Staff & service
Disliked: Cleanliness
I had to change the room once and a second time but decided not too. They definitely purchased a prior hotel and are going through a renovation process. The hotel rooms need a lot of replacements and fixing. I’m glad the price of the hotel was on the cheaper end but will never ever stay here again. The employees are great but the management sucks
Stayed 3 nights in Jan 2026

6/10 Okay

Esteban

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The check-in and the room split was a bit confusing upon entrance
Stayed 1 night in Jan 2026

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
Room was tampered
Stayed 1 night in Jan 2026

2/10 Terrible

Brian Michael

Disliked: Amenities, property conditions & facilities
Well, I didn't have warm water for the 3 days I was there. I mentioned it and nothing was done.
Stayed 3 nights in Jan 2026

6/10 Okay

Anaiza

Didn’t like the fact that the indigo hotel and Holiday Inn were connected. Valet couldn’t take our car due to only working for the indigo hotel! The only front desk that was being use was on the Indigo hotel. We had to check in on their side then what felt like a maez
Stayed 1 night in Jan 2026

4/10 Poor

Brian

Business traveller
Liked: Cleanliness, staff & service
The parking was $50/night. If I would have known this ahead of time, I wouldn’t have booked here. Also, the coffee machine at breakfast has an option for hot water only but it dispenses watered down coffee instead.
Stayed 1 night in Jan 2026

10/10 Excellent

Svetlana, Brooklyn

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly check in desk staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was spacious and clean, and the breakfast is excellent. Check in is now only available through the contiguous Indigo Hotel - not a problem when it is fine, but would be inconvenient to have to walk around the block in rainy weather.
Stayed 1 night in Jan 2026

10/10 Excellent

MOUZOONA

Business traveller
Liked: Cleanliness, staff & service, amenities
Stay was really good. Staff was friendly. Customer service was amazing.
Stayed 6 nights in Jan 2026

4/10 Poor

John

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Something was coming out of the water in the shower. My son didn't realize it until he was done taking a shower. Not sure if it's because of construction but the maze we had to walk through to get to our rooms because check-in is at another part of the connected hotel is funny at best but inconvenient.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 1 night in Jan 2026

10/10 Excellent

Glen

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, nice staff, nice breakfast, tasty water
Stayed 6 nights in Jan 2026