The hosts are very responsive, they usually returned emails or messages within hours. They also answered their phones to give answers that we needed. The place is set up very nicely for 4 ladies to stay, each having our own queen bed and bathroom. It's very close to everything, you are within 10 miles of nearly everything you would what to do in Austin. The pool and hot tub area looked lovely but we did not use it. The apartment was very clean and tidy.