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Quality Inn & Suites Downtown North

2.5 star property

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Photo gallery for Quality Inn & Suites Downtown North

Building design
View from room
Dining
Standard Room, 1 King Bed, Non Smoking (Interior Corridor) | Deep-soaking bathtub
Property amenity

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Gym
  • Laundry room

Explore the area

View in a map
7928 Gessner Drive, Austin, TX, 78753
  • Place, Daughters of the Republic of Texas Museum
    ‪5 min walk‬
  • Place, Saint Johns Park
    ‪17 min walk‬
  • Place, Highland Village Shopping Center
    ‪3 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪14 min drive‬

Room options

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About this property

Quality Inn & Suites Downtown North

An indoor pool, an outdoor pool and a fitness centre are available at this hotel. Free continental breakfast and free self parking are also provided. Other amenities include a sauna, coffee/tea in a common area and laundry facilities.
Quality Inn & Suites Downtown North offers 118 accommodations with free newspapers and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.
During your stay at Quality Inn & Suites Downtown North, you'll be within walking distance of Saint Johns Park. Enjoy features like free breakfast and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Amenities include laundry facilities, multilingual staff and a lift
  • On-site recreation includes a gym and a sauna
  • 7 minutes by car from Moody Center and 8 minutes from University of Texas at Austin
Quality Inn & Suites Downtown North offers its guests an indoor pool, an outdoor pool, a sauna, and a fitness centre. Free breakfast is available daily. The business-friendly Quality Inn & Suites Downtown North also features multilingual staff, coffee/tea in common area, and laundry facilities. Self parking is free.
Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Weight limit: 25 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Atrium
Best Western Atrium Hotel
Best Western Atrium Hotel North
Quality Inn Downtown North Austin
Quality Downtown North Austin
Clarion Austin North
Quality & Suites Austin
Quality Inn Suites Austin North
Quality Inn Suites Downtown North
Quality Inn & Suites Downtown North Hotel
Quality Inn & Suites Downtown North Austin
Quality Inn & Suites Downtown North Hotel Austin

Quality Inn & Suites Downtown North Reviews

Reviews

6.8
Rating 10 - Excellent. 159 out of 745 reviews
Rating 8 - Good. 245 out of 745 reviews
Rating 6 - Okay. 154 out of 745 reviews
Rating 4 - Poor. 99 out of 745 reviews
Rating 2 - Terrible. 88 out of 745 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area but a lot of prostitution happening in the area, saw two young women being escorted out the hotel by some old dude in a tux, both in bright pink wigs and strapless leather dresses.
Stayed 1 night in Jul 2020
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities
No Breakfast! No Pool ! Take it off your site if not having either !
Stayed 2 nights in Nov 2020
Verified

10/10 Excellent

EyitayoAdeboyej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Property is clean. Good environment. Okay
Stayed 1 night in Nov 2020
Verified

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Surprise

For a very last minute booking, we were very much accommodated. We needed connecting rooms and front desk complied. We weren't too keen on the neighborhood, but it was perfectly located for us. We were about 5~10 from all our destinations. The hotel was quiet and surprisingly comfortable. It was unfortunate the pool was close and there was no breakfast due to COVID, but we'd stay here again. :)
Stayed 2 nights in Nov 2020
Verified

2/10 Terrible

Beau

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easiest Hotel in Austin

Do not go here. This hotel is not only the grossest place in Austin the servic was some kind of bad joke we walked in and within 5 mins he had removed is from his
Stayed 1 night in Nov 2020
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
My room smelled like cigarettes even thought they said it was non smoking. I was never brought clean towels during my stay. The tv had a short in it and the remote didn’t work.
Stayed 3 nights in Sep 2020
Verified

8/10 Good

Perla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

I loved everything except for the pool not being open
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay ..

It was nice place to stay for one night. The only real problem I didn't like was no access to the pool and it was humid in the hotel until you got your room.
Stayed 1 night in Aug 2020
Verified

2/10 Terrible

Clifton

Disliked: Cleanliness, property conditions & facilities, room comfort

I felt sorry for the employee

Pulling into the parking lot we were wary. As we were unloading our suitcase we were approached by beggars. There were barefoot scantily dressed women walking around. When my son was asked for money we returned our cases to the car. We never made it to the room. The employee was very kind and very understanding.
Stayed 2 nights in Aug 2020
Verified

2/10 Terrible

Henry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was dirty and service was awful
Stayed 4 nights in Jul 2020
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

pleasantly surprised

Location is easy to find and centrally located so access in any direction is convenient. The room was very clean and very well presented; Complete with a mini refrigerator and microwave, necessities when away from home and self serve coffee setup. Bed was super comfortable and the bed linens were most definitely high quality, soft and luxurious to the touch. Overall a great stay!
Stayed 2 nights in Jul 2020
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and has nice rooms, its a nice hotel , the only issue is that since covid-19 there is no breakfast , no pool , no gym
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby space really hot.. keeps the bodies out of the space i guess. Nice rooms,great amount of space including fridge,microwave and a tub thats big enough for us big n tall people to settle in. U could smell the bleach the next morning.
Stayed 1 night in Jun 2020
Verified

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Jun 2020
Verified

4/10 Poor

Gary

Disliked: Cleanliness, property conditions & facilities, room comfort

Very Disappointing!!!

Very Disappointing!!! Not at all as the advertisement stated, very old and dilapidated building and the area it’s located is surrounded by homeless and drug addicted people.
Stayed 1 night in Jun 2020
Verified

2/10 Terrible

Brandyn

Disliked: Amenities, property conditions & facilities
I have pictures of the room that I’ve sent to friends on how bad the ceiling was. The building was dank with the feeling of mildew in the air. I accidentally booked the room twice and still need to get that refund. The mattress was TERRIBLE and yellow, someone attempted to put a mattress pad over it. The WINDOW WAS OPEN when I walked into the room on the 1st floor... I immediately wanted to cancel, but the person at the front desk wouldn’t let me! I slept in the CHAIR because I didn’t trust the bed!!!
Stayed 1 night in Jun 2020
Verified

4/10 Poor

Alex

Disliked: Cleanliness, property conditions & facilities
Very dirty and run down. The room was dirty the shower head was falling out of the wall the faucet for the bath was loose and leaking. Roaches in the room very disappointed for the price.
Stayed 1 night in Apr 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
The people that work at the front desk are completely rude and unhelpful
Stayed 1 night in Mar 2020
Verified

6/10 Okay

Luz

Disliked: Cleanliness, property conditions & facilities, room comfort

Not Good

The photos included were deceiving. The hotel room was run down. There were holes in the wall. The neighborhood did not feel safe. The shower was not located in the bathroom. There was only curtain to separate the bedroom area from the shower. /
Stayed 2 nights in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

no adjioning rm door!!!!

everything was really good except...nexttime i will definitely request a room WITHOUT adjoining rm. doors as you can hear everything going on in the other rm . EVERYTHING!!!!
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Great Customer Sevice Easy check in process
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
It was comfortable and quiet. It was accommodating and just all in all a cozy stay.
Stayed 4 nights in Mar 2020
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, clean, good breakfast, but most of all warm pool. Bummed that we didn't get to dip in the pool because we got back to hotel so late, but the morning after breakfast checked with the front desk. They offered to check water and open pool early after checking water. Just minutes after getting back to room the called and said pool was open for us!
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was great! And SO comfy

We LOVED this easy going, clean and comfy hotel! We had a girls trip. Four of us and had a blast because the location is perfect for going down town or exploring north side
Stayed 2 nights in Mar 2020
Verified

2/10 Terrible

robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute worst hotel I’ve ever stayed in. Broken elevator. 3 kids with luggage. Walking 4 flights of stairs. First room, broken light, broken sliding glass door mirror, shower a complete rust bucket, counter destroyed above refrigerator, no ice on floors 2,3, or 4. F’n awful!!!!!
Stayed 1 night in Mar 2020