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Tru By Hilton Austin NW Arboretum, TX

2.5 star property

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Photo gallery for Tru By Hilton Austin NW Arboretum, TX

Reception
Lobby
Terrace/patio
Business centre
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
11603 Jollyville Rd, Austin, TX, 78759
  • Place, Arboretum at Great Hills Mall
    ‪3 min drive‬
  • Place, Apple Inc.
    ‪3 min drive‬
  • Place, Q2 Stadium
    ‪5 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

9.2 out of 10
Wonderful
(59 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mob/Hearing, Roll-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Mob/Hearing, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(37 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Hilton Garden Inn Austin NW - Arboretum
  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,022 reviews
The price is CHF 73
includes taxes & fees
8 Nov - 9 Nov
Hilton Garden Inn Austin NW - Arboretum

About this property

Tru By Hilton Austin NW Arboretum, TX

Hotel in Austin with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has coffee/tea in a common area and a business centre. Free buffet breakfast and free self parking are also provided. Additionally, a 24-hour front desk and a front desk safe are on-site.
Tru By Hilton Austin NW Arboretum, TX offers 121 air-conditioned accommodations with iPod docking stations and a hairdryer. 55-inch LED televisions come with premium cable channels and Netflix.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the free breakfast at Tru By Hilton Austin NW Arboretum, TX. During your stay, you'll be close to Apple Inc.. Enjoy features like free self-parking, plus a gym and a business centre.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 13 minutes by car from University of Texas at Austin and 14 minutes from Sixth Street
  • Dogs welcome for a fee
There's an onsite business centre. Free breakfast is available daily. The business-friendly Tru By Hilton Austin NW Arboretum, TX also features a fitness centre, coffee/tea in common area, and a front desk safe. Self parking is free.

This Austin hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • IPod dock
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Austin NW Arboretum, TX Hotel
Tru By Hilton Austin NW Arboretum, TX Austin
Tru By Hilton Austin NW Arboretum, TX Hotel Austin

Tru By Hilton Austin NW Arboretum, TX Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 544 out of 733 reviews
Rating 8 - Good. 119 out of 733 reviews
Rating 6 - Okay. 37 out of 733 reviews
Rating 4 - Poor. 18 out of 733 reviews
Rating 2 - Terrible. 15 out of 733 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Trevor

Stayed 1 night in Jul 2025

10/10 Excellent

Jeremy

Stayed 1 night in Aug 2025

10/10 Excellent

Miriam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Todd

Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very comfortable place to stay in a safe and nice area. The lobby has a fun vibe, and there’s even a personal welcome message on the TV in the rooms! I will definitely book this hotel for my future Austin stays.
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Lonely check-in

Good stay overall. On arrival in late afternoon, no one was at the front desk and the layout is such that I didn't know if I was waiting in the right place. Tried calling, but the phone at the front desk just started ringing which was clearly not going to be answered. Anyway, the person came after 5 or 6 minutes and I got checked in.
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were very impressed with the hotel. Everything was nice and modern.
Stayed 3 nights in Jul 2025

8/10 Good

Suzan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice, convenient property. The staff was welcoming, polite and helpful. The only complaint is the poor lighting in the bathroom. It’s very dim, very hard to see to apply makeup or shave, etc. Especially for the elderly.
Stayed 1 night in Jul 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are nice and the staff is very accommodating.
Stayed 2 nights in Jul 2025

6/10 Okay

guocang

Travelled with family
Clean but not enough
Stayed 1 night in Apr 2025

8/10 Good

guocang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mosquitos in lobby gave me four shots.
Stayed 1 night in Jun 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay very clean I always know what to expect when staying at Tru.
Stayed 1 night in Jun 2025

8/10 Good

Christopher

Stayed 3 nights in Jun 2025

10/10 Excellent

Barbie Deltressa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent study and hotel. Very friendly and kind staff willing and eager to accommodate your needs. Highly recommend this hotel to stay at in Austin Texas
Stayed 2 nights in Jun 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Fast and easy check in. Friendly staff and clean lobby. Looks to be fairly new. Beds were not very comfortable, but not terrible. Bathrooms very clean. Location was great just off the highway and lots of restaurants and HEB down the road. Would stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Cynthia

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Noisy, thin walls, minimal amenities Nasty smelling soap
Stayed 1 night in Jun 2025

10/10 Excellent

Gracelyn

Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Blanca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
always great to stay at Tru Hilton!
Stayed 2 nights in May 2025

10/10 Excellent

Ramesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and nice ambience
Stayed 1 night in Jun 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved it! My first solo overnight trip and it was all very neat and clean.
Stayed 1 night in Jun 2025