The property was too old, smell, furnitures, kitchen and even electricity outlet were not working properly! Booking ocean view but get partial view only, first day no hot water until the next day so lucky the boiler has fixed. Tried to cancel 2nd days but no staff can resolve the problem. The property is really in need to upgrade even cleaning!
The balcony is dangerous and a huge liability. It is falling apart literally.
The room itself was OK but the carpet is in immediate need of replacement.
Wifi is a hit and miss and undependable.
nothing I like about this hotel. They charge me a resort fee and the condition of the hotel room like a torned down dirty apartment. they should refund the resort fee, i dont think they deserve the word "resort".
Photos of the property misrepresented the conditions of the property. The rooms were in poor condition with failing plumbing. I had to fix the toilet so it would flush and the faucet handle came off in my hand. the room had no actual entrance door except for the sliding patio door and the room smelled like mold/ mildew. I asked to pay $50.00 for early check-in, but I was told that it would probably not happen. The hot tub was right outside my room and the people using it were blasting their music. It sounded like it was in my room. Overall, the property is in serious disrepair and other people in town told me that it was overdue for maintenance and updates.
Les points forts : Personnel et service et confort de la chambre
Quick Trip
The room rate was appropriate for the accommodations. We booked on a very last minute whim to go to Catalina. They accommodated our schedule. The room was fine for a one night stay. It was clean, had coffee and a nice view from the porch. It also had air conditioning which some places do not have on the island.
1) graffiti on the mirrors
2) could not sleep at all. bed frame unstable and shakes and squeaks
3) not what the pictures depict
4) no AC in the rooms , fan squeaks, have to climb on to the bed to turn fan and light on
5) no provided soap to wash your hands in the bathroom
6) outlet covers cracked and unsafe for kids
7) tile in bathroom lifting apart from grout
8) carpet and tile separating
9) flooring in bathroom buckling
10) cabinets cracked in living room and wood cabinets in bath room splintering and falling apart
11) cracked windows or peaking tint for balcony
12) states beach bar but no beach bar