Room - No room service, no air conditioning, ceiling fan did not work, WIFI connection was slow and dropped out often, the TV remote did not work, the key card did not work half of the time, there were no amenities (no coffee or tea service in the room and no microwave to heat water or food), No coffee or water in the lobby, there is a low-income apartment building next to the hotel so any sea breeze you get smells like marijuana, the toilet did not flush properly. Their is a security door on the ground floor to keep non-guests from accessing the hotel rooms and patio area, but the staff props it open during the day for their convenience and does not shut it at night so anyone can access the hotel (a drunk bum came into the patio area making a bunch of noise on my first night at 1:00 am). I had to shut the gate myself every night after that.
Service - What service? Like I said, there is no room service so if you stay more than two days you will have to hunt down a maid for clean towels. Maids only work between 9:30 am to 12:00 pm. This is important because the hotel does not staff the front desk. The hotel advertises the front desk is staffed from 9:00 am to 6:00 pm, but this is not true. Every time I went to the front desk, there was a sign that said "On Break...call (xxx) xxx-xxxx if it is an emergency". A number of the other guests complained about it as well.
Location - No real view of the ocean, but the hotel is fairly close to the beach and shopping.
