Celebrated a birthday - we were looking for a true getaway - and found it! This unit has the most amazing views and sounds. Everyone in our party recorded the gentle sounds of the ocean from our private balcony. It was super peaceful. The accommodations were ok. We did let the property management company know of some improvements that wouldâve made our stay more comfortable And they seemed really responsive. Previous reviewers mentioned an issue with ants and we could see that they were making every effort to control that. Overall a lovely place, with really nice amenities. We enjoyed the putting green, the golf cart, the beach, and the gym (with a dry sauna!)
This was the worst stay I have ever had. Upon arrival the property smelled of wood lacquer, must have just been lacquered from the front door to deck railing. Which we dismissed as a maintenance item, but thought it should have been disclosed. We found the golf cart dirty and uncovered. So we had to wipe it down. The dishwasher was falling out of the cabinets. The master bedroom had poor water pressure and was luke warm at best. The patio furniture was broken and unusable. Property was dirty and out dated. We proceeded to find the second bedroom door lock broken from the outside, so if you are in the bedroom and shut the door, you better hope someone else is the house to let you out. we found ants in the kitchen, in the toaster, blender and coffee pot. It wasn't much at first but by the night it had taken over the entire second bedroom bed and bathroom. They were everywhere and covered the bed, and the only solution offered was ant spray, which we were told the cleaning crew would come and take care of. which never happened. it was so bad we had to leave and stay at a hotel. I would never recommend staying here..
Absolutely the views, and location of this unit. It was in it's own private neighborhood and very private. Tucked in a cove a short drive from the city of Avalon. The golf cart is a must, and we were happy it came with the room. The communication was very good. The room had a few maintenance issues that we forwarded to them so they could addressed. I would most definitely stay in this neighborhood again.
By far, Hamilton cove is where you want to stay on Catalina. It is away from the town but close enough you are not left out. It's a simple/short golf cart ride back to town with terrific views. The complex is clean, beautiful, has all the amenities you need, and the beach/water access is better than anywhere else. We snorkeled easily right off the cove dock where there was a kelp forrest and tons of fish - great spot within walking distance of the condo. The condo is in a great location with beautiful views and looks just like the pictures. The owner/agency was very engaged, friendly, and very helpful. We did have an issue with the dishwasher and a leaky toilet however nothing that impacted our stay. We informed the agency and they assured they would address. Having a golf cart at the property was absolutely key. What a great addition and allowed us to go all over Avalon.
I would absolutely stay at this property again and highly recommend
Everything that the other reviews specified is accurate. The convenience of access to golf cart, location and amenities were a 10/10. The issue â ïž ANTS. Both bathrooms and bedrooms have an ant problem. My husband and daughter both could not get a decent nightâs sleep due to Ant's crawling on them in the beds. We contacted the property manager who offered to come and address the problem but we choose not to be interrupted as we were only staying 2 nights in total and based on the amount of ant traps located throughout the property - Ant's were clearly a known issue. My compliant is that this ongoing ant problem was not disclosed to us. For the amount of rules (of which we could complied with every single one) you would think that there would have been a heads up notice about the ant problem.
There is no other place I would rather stay then Hamilton Cove. It's clean, private and feels like it's on little oasis. I love the peaceful atmosphere it provides and yet your just a short golf cart ride away from downtown Avalon.
Awesome location, with breath taking views. Only downside, was not stocked well with amenities (soap, cleaning products, etc). However, would definitely stay here again.
Update: Finally got a call from mgt. co. Promised a fix. I had to call twice. Still awaiting resolution. Sent to management company: I was impressed with your business until my friend & I walked into the door of the condo we rented for a large sum of $. Most upsetting were calls we made in order to remedy the issues only to be on hold for 15 minutes at a time and then sent to voicemail. We did receive a call back twice of the approximately 5 calls. Sent this prior to leaving the property on September 21st. Have received no response.
1. We arrived and there were no keys in the open lock box and no go golf cart.
2. We entered the open condo to find it had not been cleaned, linens had not been changed, towels were in the dryer, and there were no promised supplies.
3. We called your number and the cleaner's number and received no answer. The cleaner's voicemail was full.
4. After over an hour of waiting and close to dinner with no food because we had no way to drive into town, we were told that there was a mistake with our arrival date. Don't know whose fault that was and at this point do not care.
5. Cleaner arrived with keys and golf cart and 2 cleaners. She promised a bottle of our favorite wine which we never received. They stayed and cleaned while we went for groceries.
6. The condo has ants in both bathrooms and the kitchen. We used what little was left of the ant cleaner and threw away a lot of fruit.
7. The directions for the use of the TV's were totally wrong. Finally, Chela, the cleaner showed us how to use them, but still were not able to receive all TV services.
8. There were several bulbs burned out and they were not replaced while we were there despite making you aware and the cleaner.
7. The living room table was missing. We did find the top of it under one of the beds.
8. The lounge chairs on the balcony are stained on both sides.
9. One of the high-top chairs on the balcony is broken and dangerous with protruding metal.
10. Glass missing from the sconce on the balcony.
11. And then there's the grill. In an email sent to you, I included several pictures of the grill that was unusable. It was the most filthy, disgusting thing I've ever seen. Nevertheless, I attempted to clean it so that the burners would work. We had to light it with a lighter that was beside it and there were only flames from the 2 front little holes in the grill. No one could ever use this grill. I'd be happy to provide the pictures again.