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Nalhá Hotel Boutique y Villas Bacalar

Property class: 4

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Reviews

9.0 out of 10
Wonderful

Popular amenities

  • On private beach
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Blvd Aaron Merino Fernandez Mz 50 Lt 9, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪1 min drive‬
  • Place, Laguna Bacalar Ecological Park
    ‪13 min drive‬
  • Place, Fort of San Felipe
    ‪13 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪46 min drive‬

Room options

View all photos for Garden Terrace Suite

Garden Terrace Suite | Down duvets, minibar, in-room safe, iron/ironing board (on request)

Garden Terrace Suite

  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Sky Hot Tub Suite

Sky Hot Tub Suite | Down duvets, minibar, in-room safe, iron/ironing board (on request)

Sky Hot Tub Suite

  • Garden view
  • 81 sq m
  • 4 bedrooms
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Loft Hot Tub Villa

Grand Loft Hot Tub Villa | Living area | 40-inch flat-screen TV with cable channels

Grand Loft Hot Tub Villa

  • Garden view
  • 72 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Down duvets, minibar, in-room safe, iron/ironing board (on request)

Junior Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Apartment, Patio, Garden View

Family Apartment, Patio, Garden View | Private kitchen | Mini-fridge

Family Apartment, Patio, Garden View

  • Garden view
  • 110 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

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About this property

Nalhá Hotel Boutique y Villas Bacalar

At Nalhá Hotel Boutique y Villas Bacalar, hit the private sand beach, dine on-site at Bar Alberca or enjoy a drink at one of the hotel's 2 bars/lounges.
Nalhá Hotel Boutique y Villas Bacalar offers 16 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down duvets. A pillow menu is available. 40-inch flat-screen televisions come with cable channels.

Bathrooms include baths or showers. This Bacalar hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a private beach and an outdoor pool.
During your stay at Nalhá Hotel Boutique y Villas Bacalar, you're just a quick walk from Lake Bacalar. Free breakfast, free WiFi in public areas and free valet parking are available.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free valet parking and self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a gift shop and laundry facilities
  • On-site recreation includes a private beach
  • Steps from Lake Bacalar and 11 minutes by car from Laguna Bacalar Ecological Park
  • Dogs welcome for a fee (restrictions apply)
Simply walk outside to feel the sun on your face at the sandy beach. Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. This beach hotel also offers an outdoor pool and a garden. Free self parking and valet parking are available.

This 4-star Bacalar hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 11:30 AM. The hotel hosts a free manager's reception daily.
Bar Alberca – On-site bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:30 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bar Alberca

Things to do

  • Art gallery
  • Free beach club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a lake
  • On a private beach
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 600 per pet, per night, plus a one-time cleaning fee of MXN 1500 and a deposit of MXN 1000 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 18 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 600 per pet, per night plus a one-off MXN 1500 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Nalhá Hotel Boutique y Villas Bacalar Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 10 out of 13 reviews
Rating 8 - Good. 1 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 1 out of 13 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience and the property manager is hands down the best. The location is off the beaten path, but we loved it! The private lagoon is a short walk down the hill and so amazing. Such a peaceful and beautiful area, definitely a must go if you’re wanting some time away from the city.
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No dan factura a pesar de pedirla
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy nuevo y bonito, con acceso a la laguna. Fuera del pueblo, literal para desconectar y relajarse. Excelente servicio del personal
Stayed 5 nights in Dec 2025