the sofa in the lobby smells like urine. the receptionist when i ask if we can check in early rolls hisâ eyes on me. well in fact i am just asking for less than an hourly early check in.
Appalling service!The hotel had double booked one of our rooms and downgraded us to a single room from a deluxe double with no compensation.There was no manager to talk to fo the entire weekend! On arrival in rooms no towels which had to be requested,no complimentary water and even though they provide a kettle and cups there is no complimentary tea/coffee.Do not stay here!
Food if ordered doesn't come for more than one and half hour for room service terrible service they don't bring plate fork and spoon also. No WiFi in the hotel at all. I will not recommend this hotel to anyone terrible reception service also they don't even know how to deal with customers
The building outside looks nice.||||
Much dis appointed to the room they gave us because the room we booked is still occupied and its already 2pm so they gave us smaller room. Also no wifi at that area that make us more dis appointed.!!!
Interiors of the hotel has a rustic feel to it. Rooms are ok but wifi is not available in every floor. We were assigned a room on the 3rd flr and wifi is very very weak, most of the time no signal at all. bathroom needs renovations, water from the shower area leaks on the toilet floor. Accommodations comes with complimentary breakfast buffet which is ok. Location is quite near burnham park, you can walk but i suggest to take a cab because the hotel is on the uphill part of legarda road. No fastfood is near the hotel but there is a restaurant (king chef) which is across the street. But if you are on a budget, i suggest eat before going back to the hotel
Sink and shower didnât drain well water sat in sink for 20 minutes. No a/c did supply fan. Shower water would get really hot then cold. Free breakfast was cold and when I asked for fruit which was included they gave me smoothie and then charged us P70 per smoothie. I will never stay they again. But the staff was nice and attentive.